Susan's Reviews
Buying - Hilton Head Island, South Carolina July 2018
Buying - Bluffton, South Carolina July 2018
"Susan has helped us with several mortgages and refinances. She has always been most helpful in finding the best option for our situation and guiding us through a smooth process. This was especially true for through the construction and mortgage for our new (and last) home."
Refinance - Hilton Head Island, South Carolina December 2017
"Knowledgeable, available and so very helpful!"
Buying - Hilton Head Island, South Carolina November 2017
"Susan was wonderful to work with. She is right on top of the process every step of the way. I couldn't ask for a better broker."
Buying - Hilton Head Island, South Carolina October 2017
"Professional, knowledgeable, great communication with her clients. Susan is very genuine and sincere. The entire process was seamless."
Buying - Okatie, South Carolina March 2018
"Susan was very knowledgeable, informative, and helped us through every step of the process. She went out of her way to alert us to the pitfalls and the opportunities present in financing our mortgage. I would highly recommend Susan to anyone looking for a mortgage."
Buying - Hilton Head Island, South Carolina October 2017
"great"
Buying - Hilton Head Island, South Carolina June 2018
"Susan knows her job very well."
Buying - Bluffton, South Carolina June 2018
"Susan is completely trustworthy, thorough and professional. She is also very down to earth and straightforward when giving very important information. She has become a valued friend to us and our extended family."
Buying - Summerville, South Carolina June 2018
"Very personable, understanding & took the time to explain every step of the process. "
Buying - Bluffton, South Carolina June 2018
"Made process easy!"
Buying - Bluffton, South Carolina June 2018
"We knew we were in good hands after our initial meeting. Susan was always there to answer questions, walk us through the process, and hold our hands when we needed it. We could not have asked for a better experience! "
Buying - Hilton Head Island, South Carolina June 2018
"She was very helpful and made the process easy and comforting. "
Buying - Bluffton, South Carolina August 2018
Buying - Beaufort, South Carolina September 2018
"I keep coming back to her for all of my mortgage financing needs. She's fast, reliable, and knowledgeable, all traits I admire and value."
Buying - Aiken, South Carolina October 2018
"She is awesome! Very knowledgeable and organized. A real pleasure to work with."
Buying - Hilton Head Island, South Carolina October 2018
Buying - Beaufort, South Carolina November 2018
"The refinance process with Susan was quick, smooth and easy. Susan was quick to respond to all my questions and put me in the perfect product for my needs. Thank you, Susan, for all of your assistance."
Refinance - Bluffton, South Carolina April 2019
"Always available, kept us totally informed "
Buying - Hilton Head Island, South Carolina April 2019
"Susan was so helpful and knowledgeable, a consummate professional; she made the entire experience amazing!"
Refinance - Hilton Head Island, South Carolina May 2019
"All correspondence was timely and professional. Susan's knowledge of the area and market was invaluable."
Buying - Hilton Head Island, South Carolina June 2019
"Wonderful person to work with and very knowledgeable and helpful. She was on top of my closing and proactive to make sure no problems. Great Experience With Susan. The Best."
Buying - Okatie, South Carolina July 2019
"seamless & painless! Susan is a gem!"
Refinance - Hilton Head Island, South Carolina July 2019
Refinance - Bluffton, South Carolina July 2019
"Thorough, professional, cheerful, patient, and helpful."
Buying - Bluffton, South Carolina July 2019
"Susan is very understanding and thoroughly knowledgeable."
Refinance - Hilton Head Island, South Carolina July 2019
"A real professional Showed interest and concern"
Buying - Hilton Head Island, South Carolina August 2019
"arrogant and condescending. would never use again and never recommend."
Buying - Hilton Head Island, South Carolina August 2019
"Susan has so much experience and has such a wonderful personality that it was a true joy to work with her! She got us pre-qaulified no problem - so that when our house sold, we were ready to make a bid on the house we wanted. She has a great work ethic and saw our process through. She knew what to do when a couple paperwork quirks popped up right at the end, and she got us through to close right on time. She creatively found a path that saved us more money even after she had started out in a different direction. She has the skills and determination that gave us the confidence we were getting to best possible financing under her direction. Susan takes the pain out of the process and provides the best possible care each step of the way. I can truly say it was great working with Susan!"
Buying - Bluffton, South Carolina August 2019
"Susan was very easy to work with. She had all of the information I needed and provided everything in a timely manner. She also kept on top of everything so that my closing happened as I requested."
Refinance - Hilton Head Island, South Carolina August 2019
"Susan was at the center of organizing everything around my closing. This was a vacation home purchase, we closed through a POA, but at no time did I feel out of the loop or worried about what was next. She kept everyone else on track (including me) to make sure we closed on-time - all through a mandatory hurricane evacuation of the island!!! Honestly, the best experience I have ever had and would HIGHLY recommend Susan for any mortgage needs!"
Buying - Hilton Head Island, South Carolina September 2019
"Extremely responsive and acts in the best interest of her clients."
Refinance - Hilton Head Island, South Carolina September 2019
"Great Experience. Knowledgeable and kept me updated throughout the mortgage process. Thanks"
Buying - Hilton Head Island, South Carolina October 2019
"Polished professional; super knowledgeable and responsive to questions in a timely manner."
Refinance - Hilton Head Island, South Carolina November 2019
"It was great everything was done electronically and over the phone saving a lot of time and making it convenient."
Buying - Hilton Head Island, South Carolina November 2019
"Susan was AWESOME!!! Very informative and walked us step by step thru the process!!! 5 STARS!!!"
Buying - Hilton Head Island, South Carolina December 2019
"Timely and very smart. It was like she really wanted to help us not just get us the refi."
Refinance - Bluffton, South Carolina December 2019
"Very happy with the whole process. Was kept up to date at all steps. Any and all questions were answered quickly and in a manner I could understand."
Buying - Okatie, South Carolina December 2019
"Great help in all areas."
Buying - Bluffton, South Carolina December 2019
"Still looking for January mortgage info!"
Buying - Hilton Head Island, South Carolina December 2019
"Susan was amazing to work with! She was very patient with me and took the time to explain things. She kept my stress level to a minimum, not an easy task!"
Buying - Hilton Head Island, South Carolina February 2020
"Great communication.Was available when I had a question!"
Buying - Hilton Head Island, South Carolina March 2020
"Susan was very knowledgeable and kept us on track to close on time. She was also very helpful in coordinating other areas including attorneys and insurance brokers."
Buying - Hilton Head Island, South Carolina March 2020
"Susan F. Smith's knowledge and expertise far exceeds the functions of a lending agent. She explains and breaks down all scenarios. So the client can make the very best decision for their unique situation."
Buying - Hilton Head Island, South Carolina March 2020
"Everyone followed through on all details and on time. Communications were great."
Buying - Hilton Head Island, South Carolina March 2020
"It was a great overall experience. I would strongly recommend them."
Refinance - Bluffton, South Carolina May 2020
"Susan is very patient and very communicative about all of the many steps involved in the process."
Buying - Columbia, South Carolina June 2020
"Susan is a joy to work with. She is extremely knowledgeable and helpful."
Refinance - Hilton Head Island, South Carolina June 2020
"She gave clear and concise instructions and explained each step. I didn't have to do duplicate work. It was a pleasure to have such a stress free process. "
Refinance - Hilton Head Island, South Carolina July 2020
"Susan Smith managed every aspect of the experience beautifully with clear, concise and thorough communication throughout the entire process. Susan was professional and extraordinarily knowledgeable in every interaction and was always very kind; she thoughtfully considered our time and schedules while she and her team worked diligently to acquire the perfect outcome for us. Our sincere thanks to Susan for such a positive experience! "
Refinance - Summerville, South Carolina July 2020
"Very attentive, always communicating, always helpful."
Refinance - Hilton Head Island, South Carolina July 2020
"Susan went above and beyond! Was always very quick to respond whether by email or a phone call. Made my experience really wonderful!"
Buying - Hilton Head Island, South Carolina August 2020
"Very professional and helpful throughout the process - and PLEASANT!"
Buying - Hardeeville, South Carolina September 2020
"Awesome experience!! So helpful and professional!"
Buying - Hilton Head Island, South Carolina September 2020
"Susan Smith was wonderful to work with. She was there every step of the way."
Buying - Hilton Head Island, South Carolina September 2020
"Great !!!!!!!!!"
Buying - Hardeeville, South Carolina October 2020
"Very professional and awesome!"
Buying - Hilton Head Island, South Carolina October 2020
"She was very thorough, informative and extremely professional. It was the easiest mortgage experience I've ever had. I believed everything she told me and had total confidence in her and her team. "
Refinance - Bluffton, South Carolina October 2020
"Susan was great as usual!"
Refinance - Hilton Head Island, South Carolina October 2020
"Very knowledgeable experienced trustworthy and genuinely nice lady ."
Buying - Hilton Head Island, South Carolina October 2020
Buying - Ridgeland, South Carolina November 2020
Buying - Okatie, South Carolina November 2020
"Susan is the ultimate professional and makes the loan process seamless. She rocks!"
Refinance - Hilton Head Island, South Carolina November 2020
"Responsive, problem solver, tenacious "
Buying - Hilton Head Island, South Carolina December 2020
"Would give 10 stars if I could - super easy to work with, kept us informed at every step, and made everything seamless."
Buying - Hilton Head Island, South Carolina December 2020
Buying - Hilton Head Island, South Carolina December 2020
"Susan was extremely helpful with the mortgage process. Everything was handled in a timely fashion and she kept us informed every step of the way!"
Buying - Hilton Head Island, South Carolina December 2020
"Excellent from start to finish. Susan and the others at Mortgage Network absolutely know what they are doing and how to best help you."
Buying - Hilton Head Island, South Carolina December 2020
"Knowledgeable, easy to work with, detail oriented, and focused on goal achievement. We had an excellent and trouble free experience."
Refinance - Beaufort, South Carolina February 2021
"Susan was very professional, prompt, and thorough. Basically, she rocks!"
Buying - Okatie, South Carolina February 2021
"responsive, knowledgeable, personable"
Buying - Hilton Head Island, South Carolina February 2021
"very thorough no surprises"
Buying - Hilton Head Island, South Carolina February 2021
Buying - Hilton Head Island, South Carolina March 2021
"Susan kept us informed every step of the way and gave us options that were tailored to our needs. Highly recommend Susan and Mortgage Network. "
Refinance - Hilton Head Island, South Carolina March 2021
"Susan is always available to answer questions. She is always fantastic to work with!"
Buying - Bluffton, South Carolina March 2021
"She worked hard and was great to work with. Very pleasant and thorough! "
Buying - Hilton Head Island, South Carolina March 2021
"She was amazing and will continue to use her for our housing needs!"
Refinance - Bluffton, South Carolina March 2021
"Susan was absolutely outstanding to work with. Her professionalism, knowledge, commitment to detail and time frame is second to none. She constantly kepy me informed all thru the process. For me it was a painless process thanks to Susan!!"
Buying - Hilton Head Island, South Carolina April 2021
"She was very diligent and following up and making sure that the mortgage process flowed through to completion"
Buying - Hardeeville, South Carolina April 2021
"We could not ask for better service or a better, more knowledgeable person. We have used Susan three times now, our son and in-laws have used her with our recommendation, and everyone has been very, very happy. We recommend her whenever the conversation arises with anyone looking for home financing."
Refinance - Hilton Head Island, South Carolina April 2021
"She is the BEST! Takes her time to explain everything. Answers questions thoroughly and promptly. Is kind, patient, and considerate. I will recommend her to everyone I know!"
Buying - Okatie, South Carolina April 2021
"Susan was great to work with, you always knew what was needed and when. A very smooth process."
Refinance - Bluffton, South Carolina April 2021
"A pleasure to work with. Thoroughly explains the process, options and details. Provides regular communication "
Refinance - Hilton Head Island, South Carolina May 2021
"GOAT"
Refinance - Bluffton, South Carolina June 2021
Buying - Beaufort, South Carolina July 2021
"Susan is the absolute best. This is our third mortgage through her and we've had nothing but the absolute best experience every time. Highly recommend her to all our friends. "
Buying - Hilton Head Island, South Carolina July 2021
"From start to finish the entire refinance process was simple for us. Susan and the Mortgage Network Team handled everything professionally."
Refinance - Hilton Head Island, South Carolina August 2021
"Amazing, extremely knowledgeable and great to work with"
Refinance - Okatie, South Carolina August 2021
"Extremely helpful and professional "
Refinance - Hilton Head Island, South Carolina August 2021
"Wonderful experience!"
Buying - Hilton Head Island, South Carolina October 2021
"Susan and team make the process of refinancing as simple as possible and they respond quickly to my numerous questions. Susan takes the time to explain the steps and she kept me informed along the way as to what to expect next. "
Refinance - Hilton Head Island, South Carolina October 2021
"Very knowledgeable of the refi requirements and extremely helpful during entire process. "
Refinance - Okatie, South Carolina November 2021
"She is the best"
Buying - Hilton Head Island, South Carolina November 2021
"The best!"
Buying - Hilton Head Island, South Carolina December 2021
"My whole re-financing process was done quickly and with very little effort on my part. I received a mortgage that met my needs at a very attractive rate."
Refinance - Okatie, South Carolina December 2021
"She was fantastic. Very knowledgeable. Efficient. She responded to questions promptly, directly, and succinctly. She was patient no matter the number of questions I had, and expertly directed me through the process. She was clear about what needed to be done and by when. Quite frankly, she put to rest any anxiety I had and removed any uncertainty I had with the process. "
Buying - Hilton Head Island, South Carolina January 2022
Buying - Hilton Head Island, South Carolina May 2022
"Susan is so knowledgeable, personable and wonderful to work with. We trust Susan and Mortgage Network with all of our business and value their expertise and service."
Buying - Hilton Head Island, South Carolina June 2022
"Susan was the greatest I have purchased over six homes and have never felt better. Susan work with me throughout the process. Let me informed all the way Her teem was also great! I will use her again if I purchase another home."
Buying - Hilton Head Island, South Carolina July 2022
"Susan was terrific at all times and led us through a difficult and somewhat complicated process and did it remotely because we were in CT"
Buying - Hilton Head Island, South Carolina July 2022
Buying - Hilton Head Island, South Carolina August 2022
"Excellent"
Buying - Bluffton, South Carolina May 2023
Susan's Sample Area of Work
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