Susan F Smith

NMLSID#
278903
Company
Mortgage Network, Inc.
Participating lenders have agreed to a LENDAID code of conduct relative to transparency and independent customer surveys.
Certified
Equal Housing Opportunity
Job Title
Loan Officer
Address
1000 William Hilton Parkway, Hilton Head Island, South Carolina
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.
Certified

Susan's Reviews

4.8 Stars - 33 Reviews
Buying - Hilton Head Island, South Carolina July 2018
Buying - Bluffton, South Carolina July 2018
"Susan has helped us with several mortgages and refinances. She has always been most helpful in finding the best option for our situation and guiding us through a smooth process. This was especially true for through the construction and mortgage for our new (and last) home."
Refinance - Hilton Head Island, South Carolina December 2017
"Knowledgeable, available and so very helpful!"
Buying - Hilton Head Island, South Carolina November 2017
"Susan was wonderful to work with. She is right on top of the process every step of the way. I couldn't ask for a better broker."
Buying - Hilton Head Island, South Carolina October 2017
"Professional, knowledgeable, great communication with her clients. Susan is very genuine and sincere. The entire process was seamless."
Buying - Okatie, South Carolina March 2018
"Susan was very knowledgeable, informative, and helped us through every step of the process. She went out of her way to alert us to the pitfalls and the opportunities present in financing our mortgage. I would highly recommend Susan to anyone looking for a mortgage."
Buying - Hilton Head Island, South Carolina October 2017
"great"
Buying - Hilton Head Island, South Carolina June 2018
"Susan knows her job very well."
Buying - Bluffton, South Carolina June 2018
"Susan is completely trustworthy, thorough and professional. She is also very down to earth and straightforward when giving very important information. She has become a valued friend to us and our extended family."
Buying - Summerville, South Carolina June 2018
"Very personable, understanding & took the time to explain every step of the process. "
Buying - Bluffton, South Carolina June 2018
"Made process easy!"
Buying - Bluffton, South Carolina June 2018
"We knew we were in good hands after our initial meeting. Susan was always there to answer questions, walk us through the process, and hold our hands when we needed it. We could not have asked for a better experience! "
Buying - Hilton Head Island, South Carolina June 2018
"She was very helpful and made the process easy and comforting. "
Buying - Bluffton, South Carolina August 2018
Buying - Beaufort, South Carolina September 2018
"I keep coming back to her for all of my mortgage financing needs. She's fast, reliable, and knowledgeable, all traits I admire and value."
Buying - Aiken, South Carolina October 2018
"She is awesome! Very knowledgeable and organized. A real pleasure to work with."
Buying - Hilton Head Island, South Carolina October 2018
Buying - Beaufort, South Carolina November 2018
"The refinance process with Susan was quick, smooth and easy. Susan was quick to respond to all my questions and put me in the perfect product for my needs. Thank you, Susan, for all of your assistance."
Refinance - Bluffton, South Carolina April 2019
"Always available, kept us totally informed "
Buying - Hilton Head Island, South Carolina April 2019
"Susan was so helpful and knowledgeable, a consummate professional; she made the entire experience amazing!"
Refinance - Hilton Head Island, South Carolina May 2019
"All correspondence was timely and professional. Susan's knowledge of the area and market was invaluable."
Buying - Hilton Head Island, South Carolina June 2019
"Wonderful person to work with and very knowledgeable and helpful. She was on top of my closing and proactive to make sure no problems. Great Experience With Susan. The Best."
Buying - Okatie, South Carolina July 2019
"seamless & painless! Susan is a gem!"
Refinance - Hilton Head Island, South Carolina July 2019
Refinance - Bluffton, South Carolina July 2019
"Thorough, professional, cheerful, patient, and helpful."
Buying - Bluffton, South Carolina July 2019
"Susan is very understanding and thoroughly knowledgeable."
Refinance - Hilton Head Island, South Carolina July 2019
"A real professional Showed interest and concern"
Buying - Hilton Head Island, South Carolina August 2019
"arrogant and condescending. would never use again and never recommend."
Buying - Hilton Head Island, South Carolina August 2019
"Susan has so much experience and has such a wonderful personality that it was a true joy to work with her! She got us pre-qaulified no problem - so that when our house sold, we were ready to make a bid on the house we wanted. She has a great work ethic and saw our process through. She knew what to do when a couple paperwork quirks popped up right at the end, and she got us through to close right on time. She creatively found a path that saved us more money even after she had started out in a different direction. She has the skills and determination that gave us the confidence we were getting to best possible financing under her direction. Susan takes the pain out of the process and provides the best possible care each step of the way. I can truly say it was great working with Susan!"
Buying - Bluffton, South Carolina August 2019
"Susan was very easy to work with. She had all of the information I needed and provided everything in a timely manner. She also kept on top of everything so that my closing happened as I requested."
Refinance - Hilton Head Island, South Carolina August 2019
"Susan was at the center of organizing everything around my closing. This was a vacation home purchase, we closed through a POA, but at no time did I feel out of the loop or worried about what was next. She kept everyone else on track (including me) to make sure we closed on-time - all through a mandatory hurricane evacuation of the island!!! Honestly, the best experience I have ever had and would HIGHLY recommend Susan for any mortgage needs!"
Buying - Hilton Head Island, South Carolina September 2019
"Extremely responsive and acts in the best interest of her clients."
Refinance - Hilton Head Island, South Carolina September 2019

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