Santana Concetta Brown

First Home Mortgage
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Equal Housing Opportunity
Job Title
Loan Officer
Career Started
2700 Lighthouse Point East, Baltimore, Maryland
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.

About Santana Concetta Brown

Since 2004, Santana Brown has worked in the mortgage field with a proven track record to excel. Her extensive background in the industry has made her proficient in FHA, Conventional, First Time Home Buyer, and Renovation loan programs, while maintaining a solid understanding of the local markets. Santana’s passion for mortgage finance and compassion to assist others has created a business model founded on commitment, dedication, and honesty. She keeps open lines of communication and provides unparalleled customer service that outrivals competitors and far exceeds any expectations set forth by her clients and business associates. Her extensive product knowledge allows her to present clients with the most advantageous financing options that are tailored to their individual needs. Through education, she is able to equip her clients and peers with the tools, understanding, and confidence to make their own informed financial decisions.

Santana's Reviews

4.8 Stars - 35 Reviews
"My experience with Santana was GREAT!! Santana was very professional and displayed a warm and kind spirit throughout the whole process. I am beyond pleased and will certainly work with Santana in the future."
Buying - Baltimore, Maryland October 2018
Buying - Baltimore, Maryland October 2018
Buying - Baltimore, Maryland October 2018
Buying - Baltimore, Maryland November 2018
Buying - Baltimore, Maryland November 2018
" Santana was very pleasant, easy-going and awesome to work with. She made everything effortless.."
Buying - Owings Mills, Maryland November 2018
"Had a very smooth experience. Will definitely recommend her to my loved ones."
Buying - Baltimore, Maryland December 2018
Buying - Baltimore, Maryland January 2019
"Santana was absolutely wonderful! This was our first time buying a home and she made everything way less stressful than we thought it would be. She was great at explaining everything in a way that was easy for us to understand, and was always super quick to respond to all communications."
Buying - Parkville, Maryland January 2019
"I enjoyed working with Santana! She was available to answer my questions throughout the process. Great and professional person, she was able to get me discounted mortgage insurance, and she made sure that I'm comfortable with what I'm getting in the end. Thank you!"
Buying - Sykesville, Maryland January 2019
"I'm very happy with my experience with Santana Brown and the First Home Mortgage team. Every one was incredibly helpful and supportive during my home buying journey. I appreciated the the fact that they answered all my questions promptly and made me confident in the decision I was making. I am thankful for them. "
Buying - Baltimore, Maryland February 2019
"Santana was a great loan officer! Very efficient in her work. She responds in very timely manner and makes sure you understand every detail every step of the way."
Buying - Baltimore, Maryland April 2019
"Santana and her associates were just great, they showed proffessionalism Êand concern for their client's needs and wants. My husband and I would recommend them to anyone."
Buying - Baltimore, Maryland April 2019
"The Team made this experience Great and My Team was Great...I will be recommending this team to everyone I can."
Buying - Essex, Maryland April 2019
"I was nervous about this process but Santana eased my anxiety and turned it into a pleasurable experience. I will recommend Santana and team to everyone. "
Buying - Baltimore, Maryland April 2019
"Very knowledgeable and precise!"
Buying - Baltimore, Maryland June 2019
Buying - New Market, Maryland June 2019
"They were responsive and detailed. They had a positive attitude throughout the whole process and kept me up to date with any notifications."
Buying - Parkville, Maryland July 2019
"Santana made the home buying process easy. She was always available AMD willing to assist regardless of the time of day. I would recommend her any day."
Buying - Upper Marlboro, Maryland July 2019
"Everything was great!!"
Buying - Rosedale, Maryland July 2019
Buying - Baltimore, Maryland July 2019
"Santana is amazing and makes you feel comfortable throughout the entire process!"
Refinance - Baltimore, Maryland August 2019
Buying - Baltimore, Maryland August 2019
"She was very professional and always available when I had questions."
Buying - Baltimore, Maryland September 2019
Buying - Baltimore, Maryland September 2019
Buying - Baltimore, Maryland September 2019
"Super helpful, answered all my questions with accuracy. Very responsive, sometimes i would get replies within a few mins when I had questions."
Buying - Baltimore, Maryland September 2019
"Everything went great! Santana explained every step of the process to help me understand how things were going. This was really beneficial as a first time homebuyer."
Buying - Baltimore, Maryland September 2019
"My wife and I worked with Santana to purchase our first home and really can't say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of several months). She answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home in this market is challenging, but working with Santana made it as painless and straightforward as possible. We highly recommend her."
Buying - Baltimore, Maryland September 2019
Buying - Middle River, Maryland September 2019
"Santana was very professional and extremely helpful with the purchase of our first home! She made sure we understood the process and had all the information we needed. I'm so glad we got to work with her and everyone else that assisted her in our home buying process!!"
Buying - Parkville, Maryland September 2019
"Walk you through the process, very patient with you, keep you informed, very professional"
Buying - Baltimore, Maryland October 2019
"Santana and her team were extremely efficient and knowledgeable of resources for first-time homebuyers."
Buying - Parkville, Maryland October 2019
"I had a pleasure working with Santana to purchase my first home. She kept me updated every step of the process and answered all of my questions promptly no matter the time of day."
Buying - Baltimore, Maryland October 2019
"Santana was absolutely amazing. Her and her team were extremely patient and supportive throughout the entire process. I was not completely sure that I had the financial reserve or a strong enough credit history to purchase my first home. Santana and her amazing team showed me that I did."
Buying - Baltimore, Maryland October 2019

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