Ryan Paquin

NMLSID#
187868
Company
First Home Mortgage
Participating lenders have agreed to a LENDAID code of conduct relative to transparency and independent customer surveys.
Certified
Equal Housing Opportunity
Job Title
Branch Manager
Career Started
2002
Address
2200 Defense Highway Suite 400, Crofton, Maryland
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.
Certified

About Ryan Paquin

First Home Mortgage Corporation, NMLS ID #71603 (www.nmlsconsumeraccess.org). Licensed by the N.J. Department of Banking and Insurance.

Ryan's Reviews

4.7 Stars - 430 Reviews
Buying - Essex, Maryland December 2017
Buying - Bowie, Maryland December 2017
Buying - Lusby, Maryland December 2017
"Ryan and his team were great. They walked us through the stressful process much better than we originally thought. They made the process easy and we will use them again in the future."
Buying - Catonsville, Maryland December 2017
"Ryan and his team at First Home Mortgage were excellent and I certainly plan to work with Ryan again in the future. Ryan was always available to answer a question and I felt that I could trust him - which is rare these days. His knowledge and experience in his profession are second to none. "
Buying - Pasadena, Maryland December 2017
"I worked with Ryan Vitielliss and Ryan Paquin (most often with Ryan V.). Both were extremely patient with me as I asked questions, weighed options and compared companies throughout a 6 month process. I could not have asked for better support and a more customer-service oriented team to work with. Thank you both!"
Buying - Severna Park, Maryland December 2017
"Easy process, everyone on the team was very responsive."
Buying - Baltimore, Maryland December 2017
"The staff were very informative. The process was organized it was a pleasant experience. "
Buying - Indian Head, Maryland December 2017
Buying - Upper Marlboro, Maryland December 2017
"First Home asked for items and then didn't review what I sent and asked again for things I had already delivered. The process was so long and drawn out I would have liked to walk away. I should have gone with another company. The only reason I gave a one star was because zero stars wasn't possible. I will not be recommending first home. "
Buying - Glen Burnie, Maryland December 2017
"Ryan Paquin and team treated me with the utmost outstanding customer service. They are wonderful people and I will refer everybody to First Home Mortgage. Thank you so much!"
Refinance - Suitland, Maryland January 2018
"EXCELLENT !!!! The BEST experience that I had with a mortgage lender. I have started to recommend to everyone I know who is looking to purchase a house."
Buying - Accokeek, Maryland January 2018
"Ryan was great. I have used the Paquin group 3 times now. Wasn't completely enamored with the way some of the closing emails came across from other members of the team but Ryan was great. "
Refinance - Glen Burnie, Maryland January 2018
"Very professional and helpful. Made first time home buying process as easy as possible."
Buying - Bowie, Maryland February 2018
"It was great working with Ryan. He provided great guidance through the loan process. He was always responsive and available."
Buying - Elkridge, Maryland March 2018
"This was our first home and they worked with us every step of the way, and answered every question."
Buying - Columbia, Maryland March 2018
"Financing with First Home Mortgage was easy. They were helpful and informative every step of the way."
Buying - Glen Burnie, Maryland March 2018
Buying - Bowie, Maryland March 2018
"Ryan and his team were very helpful. My boyfriend and I were very new to the home buying process, and he and his team made it very easy. Every step of the way they made sure that we knew what was going on. I would highly recommend Ryan and his team to anyone. "
Buying - Owings, Maryland March 2018
"I absolutely love working with Ryan and his team. They are professional and very responsive to the needs of their clients. They work diligently on your behalf and make the home buying process a pleasure. I canÍt thank them enough. "
Refinance - Waldorf, Maryland April 2018
"He was there to give me the right answer to my questions."
Buying - Greenbelt, Maryland April 2018
Buying - Upper Marlboro, Maryland April 2018
"Ryan and his staff were very knowledgeable. They were also available to me and did a great job with communication. I would highly recommend them as a lender. "
Buying - Waldorf, Maryland April 2018
"Both RyanÍs did a great job!!! Thank you!"
Buying - Upper Marlboro, Maryland April 2018
Buying - Glen Burnie, Maryland April 2018
Buying - Waldorf, Maryland April 2018
"Ryan is very good nice and helpful. He helped us a lot to fill up documents that we never been do it before."
Buying - Laurel, Maryland May 2018
"Excellent company. Ryan and his staff were very helpful in getting me through the process of owning my first home. I would definitely recommend First Home Mortgage to anyone interested in purchasing or refinancing a home. "
Buying - Bryans Road, Maryland May 2018
Buying - Baltimore, Maryland May 2018
"Great team to work with made sure we closed on time and was very consistent and professional."
Buying - Hyattsville, Maryland May 2018
"He/ They always kept me informed about what was going on and what was about to happen concerning my refinance... "
Refinance - District Heights, Maryland May 2018
"He was always there when we had questions. He is very nice and knowledgeable. It was a wonderful experience working with him."
Buying - Pasadena, Maryland May 2018
Buying - Fredericksburg, Virginia May 2018
"The whole entire team I worked with was extremely professional, knowledgeable, and caring. "
Buying - Bowie, Maryland May 2018
"He was great --very detailed, answered any questions and was more concerned than I was during the process. Felt like I was in great hands/care! "
Buying - Owings Mills, Maryland May 2018
"Ryan Paquin and his team were awesome to work with! They were easy to get ahold of and were attentive to my questions and needs. As a first homebuyer, I didn't know what to expect but Ryan walked me through the process along with Heather Oaks and Britney Dixon. Everyone was knowledgable and trustworthy. I Highly recommend First Home Mortgage for your home loan needs. "
Buying - Manassas, Virginia June 2018
"Ryan and his team were the greatest, I was very pleased with the time and effort that the company put into helping me through the process. I would recommend this Ryan team to all my friends!"
Buying - Great Mills, Maryland June 2018
"This feedback is purely constructive and is being provided with the hopes of helping improvement in the future.* I truthfully was frustrated and confused through most of the home buying process. As a first time home buyer, I chose First Home Mortgage because the name made me think there would be a sense of education and guidance through a process I knew nothing about. Unfortunately, I felt there was a lack of communication insteadÉ multiple channels of communication from multiple people and I found it to be very overwhelming. It would have been helpful to receive a sheet with everyone's name É their role in the process - I ended up creating this sheet for myself to stay organized. It would also have been helpful to receive a more in-depth explanation upfront of what to expect throughout the process. I only heard from Ryan Paquin directly a handful of times. I heard more from other members of his team, and was therefore, confused about who to call when I had a question."
Buying - Baltimore, Maryland June 2018
"Great people to work with. "
Buying - Waldorf, Maryland July 2018
Buying - Upper Marlboro, Maryland July 2018
"Very professional in all aspects of business."
Buying - Glen Burnie, Maryland August 2018
"The Paquin Team was very helpful and patient with me as I have been trying to purchase a home for TWO years now. Unfortunately, I kept getting outbid, but they stuck with me the entire journey. Ryan Vitielliss was always running numbers for me to see if properties were within my approval amount and I very much appreciate with his quick turn around times!!!!"
Buying - Hyattsville, Maryland August 2018
"Thorough process. Ryann and his team are professional and on point. I always felt assured we were in good hands, as Ryans team guided us through the assessment and approval process. "
Buying - Catonsville, Maryland September 2018
"Everyone was so awesome to work with! I was nervous being a first time home owner but they made the process extremely easy. Thank you everyone at First Home Mortgage! I will highly recommend you to everyone I talk to!!!"
Buying - Chesapeake City, Maryland September 2018
"Our experience was great throughout the whole process"
Buying - Secretary, Maryland September 2018
Buying - Crofton, Maryland September 2018
Buying - Wheaton, Maryland October 2018
"Awesome!"
Buying - Riva, Maryland October 2018
"The Paquin team was very helpful with answering all questions, concerns and walking me through the process of buying my 1st home very smooth. "
Buying - Parkville, Maryland November 2018
"It was great. Ryan Vitielliss was always available to answer any questions that I may have had. They kept my realtor informed also. Communication was great, the loan was processed in the amount of time promised. "
Buying - Burtonsville, Maryland November 2018
"Ryan worked hard to meet our goals and objectives in buying the house we wanted. Knowledgeable, patient and listened to our needs. "
Buying - Clarksville, Maryland November 2018
"The whole process was amazing! It went smooth and the entire team was great with answering any questions we had. Thank you Ryan, Ryan, and Matt!! "
Buying - Burtonsville, Maryland November 2018
"Overall it was an incredible experience with them. They are the best in the business by far. "
Buying - Severna Park, Maryland November 2018
"Ryan was great to work with. Whenever I had a question I was able to call or email and he would personally get back in touch with me. Ryan V was also a great asset. I called him almost daily in the beginning of he mortgage process, at times asking the same questions for more clarification. He answered my questions each time and never seemed bothered by me. First Home Mortgage was very well versed in helping me get the best mortgage rate. They were able to inform me of several options and allowed me to decide what option I wanted to use. I would recommend them in the future and definitely use them again if I ever choose to purchase another home. "
Buying - Odenton, Maryland November 2018
Buying - Sykesville, Maryland November 2018
"Very helpful! "
Buying - Rockville, Maryland December 2018
"Ryan and the team at First Home Mortgage helped make my family's dream of home ownership a reality. Initially, I attended a First Time Homebuyers seminar run by Ryan in partnership with a local realtor. The seminar was informative and Ryan did a great job detailing the process of what is required when purchasing a home. He shared information about different programs for first-time buyers that renewed my confidence in my family's ability to own our own home after renting for over a decade. After the seminar, I followed up with the team at First Home. I received excellent advice about what my husband and I needed to do to improve our credit scores and move forward with the homebuying process. We followed the advice exactly and within two months, we successfully qualified for financing. Although it took several additional months to find our dream home, the team at First Home was supportive and professional throughout the process. I received immediate responses to any emailed questions or concerns. Someone was always available to assist, even during the holiday season. We most appreciated the ease of completing our application and purchase process entirely electronically using the secure server and mail system. We never felt our personal or financial information would be compromised. Deadlines were always stated, restated, and very clear. Ms. Dixon did a phenomenal job processing our application and ensuring we were prepared for submission to underwriting. Within days, we received final loan approval. We closed on our new home within 35 days of our contract acceptance. I also want to mention that there were no surprises - what was stated in our pre-closing documents matched what was expected at closing. When I first met Ryan at the Homebuyer Seminar, he spoke about First Home's reputation and ability to close loans quickly with confidence. At the time, I thought he was being a bit bragadocious, but now I see that he was just stating facts. It is essential that you trust your lender and there was never a moment when we felt we could not do so. My husband and I cannot thank First Home enough for helping us achieve our goal and fulfill our dream! Thank you! "
Buying - Accokeek, Maryland December 2018
Buying - Wheaton, Maryland December 2018
"Very helpful and encouraging"
Buying - Bowie, Maryland December 2018
Buying - Newburg, Maryland December 2018
"I had a great experience. Ryan and Laren were fantastic at ensuring that all of my questions were answered and that I was kept abreast of what was occurring throughout the process of my loan being approved."
Buying - Upper Marlboro, Maryland January 2019
Buying - Brentwood, Maryland January 2019
"Ryan Paquin is very helpful in every aspect of the loan process. First Home Mortgage made it easy for me to get my house. Thank you so much for all your help. "
Buying - Cambridge, Maryland February 2019
"He took his time to explain everything I did not understand to me."
Buying - Suitland, Maryland February 2019
Buying - District Heights, Maryland February 2019
"Everything was fine but there were errors made when calculating the numbers for my mortgage. "
Buying - Lanham, Maryland February 2019
"Very organized and extremely helpful throughout the process. Communication was excellent. "
Buying - Washington, District of Columbia April 2019
"Ryan is great easy to work with and always attentive to my needs and questions. "
Buying - Upper Marlboro, Maryland April 2019
"I honestly felt that things were not properly communicated about the closing cost, paperwork, and general mortgage process. Ryan was professional when I was able to speak with him, but I had to do follow up with other staff in the office. After inquiring repeatedly about my closing price, I had issues an hour before closing I had to go to the bank to obtain more money. Both myself and my realtor had difficulty contacting him to assist us that day. I would be hesitant in recommending FHM to family and friends. "
Buying - Washington, District of Columbia April 2019
Buying - Essex, Maryland April 2019
"My overall experience was excellent (10 out of 10).  The staff was very friendly and extremely helpful and knowledgeable. They made the whole process easier to go through, I would definitely recommend them to others."
Buying - Fort Washington, Maryland April 2019
Buying - Baltimore, Maryland April 2019
"It was a smooth and very organized experience!"
Buying - Orlando, Florida April 2019
"Excellent customer service and communication"
Buying - Bowie, Maryland April 2019
"Fast and efficient service! Always available whenever I had a question even the day before closing which was a Sunday!! Loved the experience I would definitely recommend the team to anyone. "
Buying - Washington, District of Columbia April 2019
Buying - Temple Hills, Maryland April 2019
"The First Home Mortgage team was diligent in every aspect of getting me to the closing table on time and fully prepared."
Buying - Brandywine, Maryland June 2019
Buying - Bowie, Maryland June 2019
Buying - Arnold, Maryland June 2019
Buying - Suitland, Maryland June 2019
"Ryan was a pleasure to work with. He was able to get me in the home I wanted at a great interest rate!"
Buying - Bowie, Maryland June 2019
"One of the best mortgage companies I have ever worked with. Professional and courteous. Would recommend them to anyone purchasing a home. Make home buying hassle free. "
Buying - Waldorf, Maryland June 2019
"Communication was very poor at times. It felt as though we were prying information out of him and his team."
Buying - Bryans Road, Maryland June 2019
Buying - Bowie, Maryland June 2019
"The service was absolutely fantastic They made the whole process vary easy for me and answered all of my questions promptly"
Buying - Waldorf, Maryland July 2019
"I am so grateful for the Paquin Team. They went above and beyond to make our dreams of being homeowners come true. Excellent customer service, prompt responses, & extremely knowledgeable. "
Buying - Lexington Park, Maryland July 2019
"kept me posted on the processes of the transaction his group made my process seamless with no issues. I can't thank his team for working with me and I"m a happy home owner."
Buying - Upper Marlboro, Maryland July 2019
"The team was very helpful and very responsive. I appreciate the time and effort they put in to make sure my loan would go through!"
Buying - Odenton, Maryland July 2019
"Ryan and his team informed me well, made the process as easy as possible and were always responsive and pleasant. I appreciate every courtesy extended to me. "
Buying - Allendale, New Jersey July 2019
"Ryan was wonderful to work with, and I feel like he went the extra mile. "
Buying - Annapolis, Maryland July 2019
"Great to work with!"
Buying - Crofton, Maryland July 2019
"Amazing team! Great at educating as well as finance!"
Refinance - Burtonsville, Maryland July 2019
"Ryan was very detailed and responsive. He helped and answered my questions throughout the entire process."
Buying - Bowie, Maryland July 2019
"Ryan is very knowledgeable about the various types of loan for first time homebuyers. He and his team worked tirelessly to find the right mortgage for me and to help qualify. I'm very please to be living in the home I selected and very grateful to Ryan and his team for making the process easy to understand."
Buying - Upper Marlboro, Maryland July 2019
"Excellent person to work with, took care and over seen all that was needed to complete what needed to be done. If something went wrong he would take care of it. I would work with him and his group again. "
Buying - Manchester Township, New Jersey July 2019
"We received the absolute BEST service from Ryan's team!! They really made our home buying process stress free, The entire team was always professional and responsive to all our questions."
Buying - Bowie, Maryland September 2019
"Ryan Paquin and the First Home Mortgage Team we're highly professional, patient, knowledgeable and overall made the entire process very easy to navigate through. This was my first experience purchasing a home and this team made me feel comfortable and were there to answer any questions I had throughout the process. I would highly recommend Ryan Paquin and the First Home Mortgage Team to want future home buyers. My experience with them was EXCEPTIONAL!!!! Thank you Ryan and the First Home Mortgage Team for everything."
Buying - Brandywine, Maryland August 2019
"Always a pleasure. The whole team is very timely, responsive, and helpful."
Refinance - Washington, District of Columbia August 2019
"Ryan was very receptive and helpful and quick to respond. The rest of my experience was not so great. The processor was difficult and communication was challenging. I eventually gave up dealing with her and turned to Ryan as often as possible. Ryan worked hard to make my loan happen. But with processing, requests to file for settlement were ignored, although it was strongly implied that it had happened. Secure, important, emails were sent to my brother on multiple occasions until I got angry enough that the problem was fixed. It was a much more frustrating process than necessary. I understand this is always a difficult process and I cannot express enough my gratitude for the work Ryan did on my behalf, but the frustration with processing made me an incredibly unhappy. My review is mixed because my experience was so uneven."
Buying - Hyattsville, Maryland August 2019
"I was hesitant to use a program because of all the hear say that programs take a really long time. Ryan was not long at all and is very knowledgeable about programs. He was very professional, speedy, and always kept my husband and I updated to what was going on. If we decide to purchase again no doubt in my mind we will only use Ryan."
Buying - Waldorf, Maryland August 2019
Buying - Clinton, Maryland August 2019
"They were extremely friendly, engaging and responsive. Two steps ahead at all times which aided the process to move smoothly."
Buying - Temple Hills, Maryland August 2019
"Awesome person to work with also Mark McNeil and Matthew Cross"
Buying - Clinton, Maryland August 2019
"As a first time home buyer, I expected the process for purchasing a home to be a bear. This was not the case at all! Honestly I felt like I was on one of those HGTV shows with how quickly the process went! With Ryan Paquin in my corner, I don't think my experience would have been as easy and stress-free. He and his team kept me informed every step of the way. He was also able to recommend a handful of helpful programs to assist with first time home buying which helped immensely! He and his team are personable, professional and thorough. I have already recommended he and his team to friends! Thank you so much First home Mortgage! You helped me make my dreams a reality."
Buying - Glen Burnie, Maryland August 2019
"First Home Mortgage was very engaged in every aspect of the loan origination process. We were pleased with the communication and assistance with completing the forms. They kept our anxiety level down and treated us like family. It was unbelievable but a wonderful experience. It felt like we knew this team all our lives. Great job, Ryan and team!"
Buying - Laurel, Maryland September 2019
"They were always available whenever I had a question. They were very informative and willing to explain everything to us."
Buying - Waldorf, Maryland September 2019
"Little interaction with Ryan Paquin . Ryan V was great . But overall experience was great with the whole team ."
Buying - Chesapeake Beach, Maryland September 2019
"I was not treated fairly and I believe Ryan and my realtor Chad Craig worked together to do illegally action behind my back. I will NEVER use First Home Mortgage again."
Buying - Capitol Heights, Maryland September 2019
"We locked in at a rate of 4.1% on a certain date which was documented by First Home Mortgage, which you all totally acknowledged but that was not the case on settlement day. When asked about correcting the error we was told if we wanted it changed that we wouldn't be able to settle that day. We was very disappointed because up until that point you were thorough in getting us to the table. In addition, we were told that that after already checking out of our hotel. That seemed a little unethical and callous. When it comes to dollars and cents; it matters. Although a little stressful, the experience would've been better if that hadn't happened. The Rogers"
Buying - Temple Hills, Maryland September 2019
"Ryan Paquin and First Home Mortgage are the best in helping First Home buyers like me. You will be amazed on how fast and easy they make buying a house for you."
Buying - Clinton, Maryland September 2019
Refinance - Hyattsville, Maryland September 2019
"Ryan and his team is absolutely wonderful. They stay in contact with you, without prompting, and consistently ensure that you have followed up with the action items that need to be taken. He and his team are professional, respectful and willing to go the extra mile to answer any and all questions and put your mind at ease. Most importantly, Ryan and his team are willing to work FOR you and find opportunities that help you buy your dream home. I would highly recommend working with him and First Home Mortgage."
Buying - Montgomery Village, Maryland September 2019
"It was fast and easy. They take their time to explain the process and are more than welcome to answer the millions of questions you'll have."
Buying - Fort Washington, Maryland October 2019
Buying - Annapolis, Maryland October 2019
"Ryan is very professional and I have used his services several times in the past."
Refinance - Upper Marlboro, Maryland October 2019
"They're great"
Buying - Laurel, Maryland October 2019
"Very responsive and knowledgeable! Made buying my first home less stressful and enjoyable! They have lots of great programs to use!"
Buying - Baltimore, Maryland October 2019
"Great team !"
Buying - Laurel, Maryland October 2019
Refinance - Lothian, Maryland November 2019
"everyone was friendly and experienced. kept me informed every step of the way."
Buying - Upper Marlboro, Maryland November 2019
"Ryan and his team were great. From the very beginning, you could tell that they weren't just a big box lender, but that they were committed to helping you achieve your goal of homeownership. I can talk about how knowledgeable and informative they were, but what stood out the most was how pleasant they were. They made you feel like you were part of a team. I could always call with any question or concern, and it always felt like I was talking to a friend. Of course they were knowledgeable and informative, and always made sure they kept me on task, but it was their humanity and level of care, that shined the brightest. And because of that, I'll always recommend the Paquin team, at First Home, to anyone looking to purchase a house."
Buying - Upper Marlboro, Maryland November 2019
"Ryan Paquin and his team are absolutely fantastic. He and his team were extremely knowledgeable, patient, friendly and professional every step of the way. My husband and I had a very complicated situation with my husband's siblings after his mom passed away, involving trusts and lawyers and Ryan was so reassuring and encouraged me and walked me through repeatedly as needed all I had to do. I will recommend Ryan Paquin and his team forever."
Refinance - Washington, District of Columbia November 2019
"Amazing, helpful, always available"
Buying - Baltimore, Maryland November 2019
"Very impressed. Made us feel extremely comfortable through the entire process walking us through things we have no knowledge of. I can't imagine us having used anyone else, has to be the best in the business. Ryan and his team #1,top notch, 1st class"
Buying - Millersville, Maryland November 2019
"He is fantastic and knows his stuff! Overall great customer service and was able to answer all of my questions."
Refinance - Bowie, Maryland November 2019
"Hello First Home Mortgage, I would like to start off with Amazing, Amazing and So Amazing! The Paquin Team provided Five Star Service. They were knowledgeable, caring and highly skilled in mortgage products and services. The Paquin Team exudes excellent customer service, I was First in the entire process. I felt like I was the only client they had. They were intentional about communicating whether written or verbal (step by step process). I received emails and telephone calls throughout the process. My initial closing was a FHA Product 2017 and two years later, I decided that it was more cost effective for me to refinance to a conventional, each time I experienced the same staff and service. To sum up my experience amazing, amazing and amazing. Big Thanks to Ryan Paquin and The Entire Team!"
Refinance - Oxon Hill, Maryland December 2019
"I am a first home buyer and was completely overwhelmed with the whole process. How much do I qualify for? What will be my total expenses? Ryan and his team were so helpful with the whole process. They answered all of my questions and I felt so relieved knowing that I had people to guide me along the way. They got me through the process and by the end, it all worked out. I would highly recommend them to anyone!"
Buying - Temple Hills, Maryland December 2019
"Everyone was very helpful and easy to work with. Everything was done in a timely manner and my concerns and questions were addressed immediately."
Buying - Mechanicsville, Maryland December 2019
"Ryan was very helpful."
Buying - York, Pennsylvania December 2019
"I really appreciated the step by step Ryan provided me in this long process of purchasing a home. The whole team was very helpful while I was stressing."
Buying - Waldorf, Maryland December 2019
"Good overall experience. any questions I had were answered quickly."
Buying - College Park, Maryland December 2019
"Ryan's communication was awesome throughout the process."
Buying - Brandywine, Maryland December 2019
"Ryan and his team do their best to help get you a loan. They are fast and so efficient, communicates quickly and very very professional. Amazing team!"
Buying - Laurel, Maryland December 2019
"Instead of one dedicated contact person or loan officer you must deal with up to 5 people only by email unless you call them. When you question processes your realtor is told you don't understand the process. Not true. I've bought 2 houses prior and had less paperwork and explaining of debt with one of those purchases being in the last year and the other 10 years prior. If you want a well explained, open process this is not my first choice mortgage company. We haven't moved so far into the digital age that human connection isn't appreciated. I felt like a bother and not a well-regarded client here."
Buying - Suitland, Maryland December 2019
"Very Professional, Very Prompt. I would definitely recommend Ryan and his team to any other home buyer."
Buying - Upper Marlboro, Maryland December 2019
"MR. Paquin was very professional and always answered phoned and questions."
Buying - Bowie, Maryland December 2019
"Ryan Paquin and his dream team are the BEST IN THE BUSINESS. Full stop. Hands down! I recently purchased a beautiful new condo in DC and the Paquin team was there to support me every step of the way with personalized service '€“ Ryan is very professional, wicked smart with numbers and if that's not enough he *also* has a great personality! The purchase process is a complicated one and I can assure anyone that is reading this that Ryan Paquin will take good care of you '€“ For my deal Ryan made sure every '€œI'€ was dotted and every '€œT'€ was crossed so the actual closing process was a breeze. I am so very grateful to Ryan and his team for making my dreams come true! I am a customer of his for life!"
Buying - Washington, District of Columbia January 2020
"First Home Mortgage complete my family life in a very very big way, why because we have been trying with different lenders to get a loan to buy our home and we were getting the run a round, I work for retail and I interact with lots of people so I was talking to a customer one day and was Sharing my experience with trying to buy a house how difficult it was because my husband credit was not too good and these loan officers was giving us a hard time, so her recommended me to Ryan from First Home Mortgage, I call Ryan about 6am tell him my story, he listen and said to me" how much money do you have to put down I told him we start the process and in less than 4 months myself , my husband and our wonderful son is living in our own home. I would always recommend First Home Mortgage to anyone good or bad credit they would tell you exactly what to do trust me I'm living proof. PS. Excuse my grammar."
Buying - Capitol Heights, Maryland January 2020
"From my perspective, the instructions they provided were clear and they processed all of my submitted documents quickly and their calculations seemed accurate and thorough. Four stars instead of five, however, because of communications issues. They repeatedly did not keep my realtor in the loop, including providing me with documentation to sign that she had not approved or even seen, and that was actually hers to provide. They also created some chaos around closing by not checking with all parties before scheduling the closing date, and then not notifying all parties that the closing date they had originally scheduled had changed. I found out by accident when I called to confirm the date that it had moved, and my realtor had not been informed either. The other odd communication item is the automated emails that have Ryan's name on them, but are clearly not from a live person. They provided contradictory information to what the person handling my mortgage had told me, and were very confusing in terms of timing and topic, often not even applicable to my particular situation. That being said, the whole process went much more smoothly than I had expected, and they did a very good job lining up all the required documentation and appraisals and completing everything quickly and accurately."
Buying - Lusby, Maryland January 2020
"This company was very responsive and educated me a lot about the loan process. I went through this process during the holidays and they always answered all of my emails and calls. By the end of the experience, I felt well versed in all aspects of my loan and comfortable with purchasing my home. I would highly recommend them to all first time home buyers."
Buying - Waldorf, Maryland January 2020
Buying - Odenton, Maryland February 2020
"Ryan grasped my situation very quickly, and came up with a slightly out-of-the-box solution at a favorable rate. This, after having tried to get a loan from a more traditional lender and jumping through multiple hoops. I'd recommend Ryan to anyone."
Refinance - Wheaton, Maryland February 2020
"Professional, prompt service. Explained the process thoroughly and kept me abreast throughout the entire process."
Buying - Bowie, Maryland February 2020
"Team was professional and courteous. They also responded quickly when contacted. Great team!"
Refinance - Elkridge, Maryland February 2020
"Ryan Paquin was always eager to help and answer questions. At times I felt that the closing cost would change frequently and as a new homebuyer I wanted to know the exact amount. However, due to Ryan's expertise it was lower than expected so it worked out."
Buying - Waldorf, Maryland February 2020
"Excellent!! Customer Service 💯"
Buying - Clinton, Maryland March 2020
"Nice. Helpful. Ryan and Brittney answered all my questions."
Buying - Baltimore, Maryland March 2020
"Ryan and his team were very helpful and communicated every step of the process"
Buying - Ellicott City, Maryland March 2020
"A go-to partner in the lending process; fast, efficient and decision-oriented."
Refinance - Richmond, Virginia March 2020
Buying - Washington, District of Columbia March 2020
"Ryan has always been very informative and personable. Makes any process hassle-free and smooth. Thanks Ryan for your continued professionalism and expertise! Not to mention your availability to answer any thinkable question there is."
Refinance - Upper Marlboro, Maryland March 2020
"Was good to work with. And was keeping up date with whole process."
Buying - Waldorf, Maryland March 2020
"Ryan and First Home were very professional and efficient in handling our mortgage."
Refinance - Easton, Maryland March 2020
"Ryan was so helpful every step of the way. I had no worries working with him and felt he was going above and behind to meet my needs."
Buying - Bowie, Maryland April 2020
"Great"
Refinance - Bowie, Maryland April 2020
"He's the best"
Buying - Odenton, Maryland April 2020
"Working with Ryan Paquin was a pleasure. He followed up and when members of his team were misinformed on topics he jumped in and supported. The receptionist Ben was also delightful."
Buying - Baltimore, Maryland April 2020
Refinance - Stevensville, Maryland April 2020
"I highly recommend Ryan Paquin and his team of mortgage professionals. They are up-front, knowledgeable, and most importantly honest. He and his team reviewed what all the major banks were offering and gave me the best rates. They also broke down the numbers and even explained to me market conditions. Something that I really appreciated, when we were nearing closing, rates went down. Ryan Paquin gave me a call; I requested that he please lower the rate. He went back to his boss and let me have the revised lower rate; I was ecstatic. If you are looking for a mortgage, definitely consider Ryan Paquin and his team."
Buying - College Park, Maryland April 2020
"He was very informative; he kept me abreast of all updates on my loan. He responded very quickly to all of my questions in a professional manner."
Buying - Waldorf, Maryland April 2020
"Did a great Job"
Buying - Laurel, Maryland April 2020
"Ryan Vitiellis and Ryan Paquin are very helpful and made the transaction proceed along smooth. The pleasure of working with them made the choice of going with First Home Mortgage an easy one."
Refinance - Saint Leonard, Maryland April 2020
"It was great working with Ryan and the First Home Mortgage team."
Refinance - Lanham, Maryland April 2020
Refinance - Accokeek, Maryland May 2020
"Ryan and his team were extremely helpful. It was a smooth process. I would recommend First Home Mortgage to any and everyone."
Buying - Crofton, Maryland May 2020
"Ryan is just great at what he does. He keeps you informed and breaks down for clarification. Open for your questions and does get back with an answer. Will continue to recommend to family and friends"
Refinance - Clinton, Maryland May 2020
"Third time working with Ryan and his team is very professional, knowledgeable and timely."
Refinance - Crofton, Maryland May 2020
Buying - Baltimore, Maryland May 2020
"This experience was great. They really came through for me after I had a terrible experience with another company"
Buying - Felton, Delaware May 2020
"I had been an avid follower of Ryan since interacting with him in 2016/2017 and understanding what I needed to do with my credit to qualify. Fast forward to 2019/2020 and I built my credit and paid down my credit cards to purchase my first forever home. I was ecstatic that my realtor suggested him and his team because again I followed his blogs. Unfortunately, the excitement would be short lived because there were a lot of things miscommunicated to me and my partner by his staff assigned to us. I only had one interaction with Mr. Paquin after needing clarification about numbers given to me by his staff. Our entire process was very disorganized and there were moments of non-transparency during our initial phase that almost caused us not to be able to close on our home. I had to do a lot of getting the title company and the lender to talk via conference call. Overall, again I am happy I was able to purchase my first home but working with this team did take away from the ideal "first-home buying" experience as they assumed I knew lots of information outside of my home-buying classes."
Buying - Hyattsville, Maryland May 2020
"Excellent service to the point where requests and processing were seamlessly executed."
Buying - Gaithersburg, Maryland June 2020
Buying - Brandywine, Maryland June 2020
"Fast and friendly, quick response to emails"
Refinance - La Plata, Maryland June 2020
"The entire team was great. Communication was a little challenge due to COVID."
Refinance - Upper Marlboro, Maryland June 2020
"The best experience ever! Ryan and Peter are amazing."
Buying - Upper Marlboro, Maryland June 2020
"Ryan and his team were amazing every step of the way. This was my first homebuying experience and they set the bar high. I'd recommend to anyone."
Buying - Crofton, Maryland June 2020
"The entire team was responsive and available when I needed them. They made it very clear what was expected from me, deadlines, and the whole process."
Buying - Chester, Maryland June 2020
"Easy to work with and responsive. Great team of helpers."
Refinance - Annapolis, Maryland June 2020
Buying - Waldorf, Maryland July 2020
"Professional. However there were questions for clarity I had as the closing approached, I called several times to speak with him and there was never a call back. I'm still not clear of escrow status from previous mortgage company."
Refinance - Upper Marlboro, Maryland July 2020
"Very Very Professional."
Refinance - Odenton, Maryland July 2020
"Did a great job"
Buying - Prince Frederick, Maryland July 2020
Buying - Washington, District of Columbia July 2020
"Ryan was also very reachable and prompt. He kept us completely informed of the process and was with us step by step. We've used First Home Mortgage to buy two homes and to refinance!"
Refinance - Severn, Maryland July 2020
"Ryan and his team were excellent to work with. They were patient and took the time to explain everything to me as a first time home owner. "
Buying - Bowie, Maryland July 2020
"The team was Attentive, Detailed-oriented. Also answered any questions or provided explanations. Even during this busy time, they kept you updated on your loan status. The First Home Mortgage Team makes one of the most stressful experiences really easy. "
Refinance - Burtonsville, Maryland July 2020
Refinance - Bowie, Maryland July 2020
"Everything was pretty painless and easy."
Refinance - Elkridge, Maryland July 2020
"Ryan is very professional, friendly, responsive, and thorough. He returns your calls, texts, and emails quickly and lays out all the numbers for you and keeps you updated throughout the process."
Refinance - Millersville, Maryland July 2020
"This is now our second home bought with the First Home team and they made the process easy, quick and painless. "
Buying - Centreville, Maryland July 2020
"Professional, courteous and informative"
Refinance - Bowie, Maryland July 2020
"He is awesome!! This was my 3rd experience wirking with him and his team and I will work with them in the future. "
Refinance - Pasadena, Maryland August 2020
Buying - Fort Washington, Maryland August 2020
"The Paquin team was extremely helpful. They answered questions quickly and eased any concerns I had throughout the process. They did so by being knowledgeable, helpful and understanding. Even during this uncertain and difficult times we are all facing they maintained professionalism while making me feel like I was working with friends/family. I would highly recommend The Paquin Team to anyone who is looking to purchase a home."
Buying - Hanover, Maryland August 2020
"Always available to answer questions or eliminate concerns. Ryan did a great job of checking in and following up to see if help was needed. He also did a great job of explaining everything clearly. "
Refinance - Linden, New Jersey August 2020
"Ryan Paquin is the absolute most wonderful person to work with in trying to purchase your first home and also refinance it to secure a lower interest rate. He is extremely knowledgeable, honest, patient, professional and personable explaining every aspect, every step of the home buying/mortgage loan process. He made it all so easy and is so supportive. His team is excellent as well. The customer service and support is simply outstanding!"
Refinance - Washington, District of Columbia August 2020
"Ryan +Ryan V and the First Home mortgage team are awesome! this is our 3rd home with them and I couldn't be more happy with the service! Thank you guys"
Buying - Baltimore, Maryland August 2020
"Ryan was helpful and attentive, always making sure to keep me in the loop and check in with where I was at in the process. "
Buying - Upper Marlboro, Maryland August 2020
"Highly recommend"
Buying - Bryans Road, Maryland August 2020
"This is the second home loan I have opened with Ryan Paquin and First Home Mortgage. He helped me with the original purchase of my home and 10 years later, when I decided to refinance for a lower interest rate, he was the first one I thought to call. His office is very professional, knowledgeable and helpful. I recommend him every chance I get."
Refinance - Bowie, Maryland August 2020
"Ryans team went above and beyond every step of the way. This was the 3rd company I tried to use, the first 2 fed me false hope with unreasonable and unvetted pre approvals. Ryan and Yancy did their due diligence to make sure everything was understood and within my actual budget. I'd recommend them to everyone."
Buying - Curtis Bay, Maryland August 2020
"The process in which I endured during my refinance was an absolute nightmare!! Information was relayed to me prior to really knowing the logistics, so a few times I was expecting an outcome that did not transpire. It was also told to me that Jul & Aug. would be free and I ended up being charged for Jul. I was told I would be reimbursed and that NEVER happened! I was also told that I would be refunded 3K from my escrow and that did not happen. In total I received $1,561.16 other than the new interest rate and my new mortgage amount was accurately relayed to me. I will not be doing business ever again."
Refinance - Frederick, Maryland August 2020
"Easy process with guidance available when/if needed."
Refinance - West River, Maryland September 2020
"Great experience "
Refinance - Fort Washington, Maryland September 2020
Buying - Oxon Hill, Maryland September 2020
Buying - Owings, Maryland September 2020
"Ryan Paquin and the First Home Mortgage Company provided me with excellent customer service. Mr. Paquin worked with me to increase my loan amount and answered all my questions when needed. "
Buying - Fort Washington, Maryland September 2020
"Ryan Paquin truly made the process easy by providing updates and keeping me in the know."
Buying - Lanham, Maryland September 2020
"Great experience! "
Buying - Champion, Pennsylvania September 2020
"He was very informative, helpful, and attentive! "
Buying - Hyattsville, Maryland September 2020
"Loved working with Ryan and the Paquin Team. They were available at any time of the day to answer any questions. Ryan was very knowledgeable and answered all my questions clearly. You can not go wrong working with them!"
Buying - Odenton, Maryland September 2020
"I had a wonderful experience with Ryan Paquin and First Home Mortgage. The communication with the team really helped me feel comfortable during this process. I can not THANK You enough! Big Shout Out to Ryan Paquin, Ryan Vitielliss and Yancy Lowe for making my dream a reality. I can not stop singing your praises!"
Buying - Bowie, Maryland September 2020
"Very easy and friendly to work with. "
Refinance - Queenstown, Maryland September 2020
"Response time was horrible. I would call, email, and leave messages and not hear back for days. If you couldn't spare the time to help me as a customer, you shouldn't have agreed to take on the loan. I had to stay in a hotel longer and cover the cost by myself for two additional days beyond the agreed upon closing date because Ryan and his team were negligent. They failed to file the appropriate paperwork with the VA which led to a series of delays, ultimately delaying closing and costing me more money. I would 1000% NEVER recommend frst home mortgage to anyone I care about, or even to anyone I don't care about. Horrible experience, and I'm so glad they sold my loan to a different provider so I don't have to deal with them EVER again. "
Buying - Glen Burnie, Maryland September 2020
Buying - Indian Head, Maryland September 2020
"He is awesome!! This was my 3rd experience working with him and his team and I will work with them in the future. "
Refinance - Pasadena, Maryland September 2020
"Ryan was very exceptional in the way he managed affairs, enthusiastic, enterprising, dependable, and reliable in making sure everything went through especially in a timely manner. Ryan is very accurate, thoughtful, productive and cooperative. "
Buying - Bowie, Maryland October 2020
"Very informative and always willing to take my calls!"
Buying - Arnold, Maryland October 2020
"Professional, kind, and patient."
Buying - Annapolis, MD-Maryland October 2020
"A good friend referred Ryan Paquin and First Home Mortgage to us when we were looking to buy our first home. Ryan and his team made the process easy and smooth, especially during a pandemic when there may have been more hurdles to overcome. Everyone we worked with was always willing to help answer our questions and further explain if needed for us first time home buyers. I would highly recommend Ryan Paquin and First Home Mortgage!"
Buying - Odenton, Maryland October 2020
"He is an honest person who will give you accurate informations that you need."
Refinance - Greenbelt, Maryland October 2020
"This is the second time working with Ryan and his team. Just like my first experience, he went above and beyond to make sure the process was seamless. Ryan and his team have earned all of my future business. "
Refinance - Edgewater, Maryland October 2020
"My experience was great. Ryan and his team were very informative and friendly throughout the entire process. "
Buying - Upper Marlboro, Maryland October 2020
"Very precise and informative "
Buying - Aldie, Virginia October 2020
"On time, good rate, excellent team backing him up."
Buying - Edgewater, Maryland October 2020
"Good experience, easy, sttsighfirward"
Buying - Germantown, Maryland November 2020
"Ryan and the team are true professionals."
Buying - Mc Henry, Maryland November 2020
"Ryan Paquin and Ryan Vitielliss are great to work with and very responsive to your questions and concerns. Professional service that I have found unmatched in the mortgage industry."
Refinance - Saint Leonard, Maryland November 2020
"I had an overall great experience with First Home Mortgage. Very quick and responsive staff. My only gripe is I asked a question on being a first time homeowner and never got a response. I brought it up to a title company and it saved me money."
Buying - Washington, District of Columbia November 2020
"Ryan is very professional when it comes to our mortgage refinance he gets the job done right"
Refinance - Temple Hills, Maryland November 2020
"Great team, easy to work with. Communicates really well and makes the transaction seamless from start to finish. "
Refinance - Queenstown, Maryland November 2020
"I am a repeat customer and have had great experience with Ryan Paquin and Ryan Vitallise at First Home Mortgage. Very honest and upfront mortgage team. I have referred Ryan's team to my friends and family without any hesitation because I know they will do their best to meet their customers mortgage/refinance needs and look after the customers best interest. "
Refinance - Bowie, Maryland November 2020
"Seamless throughout"
Refinance - Port Republic, Maryland November 2020
Refinance - Upper Marlboro, Maryland November 2020
Buying - Baltimore, Maryland November 2020
"They were very responsive to my concerns and issues and worked in a very timely and efficient manner to get me from application to closing"
Refinance - Silver Spring, Maryland November 2020
"Ryan and his team were awesome!"
Buying - Hanover, Maryland November 2020
"Ryan was knowledgeable, consistent and reachable. "
Buying - Fort Washington, Maryland December 2020
"Speedy, specific and accurate."
Buying - Bowie, Maryland December 2020
"He was knowledgeable and well versed in the process. This was helpful in making my biggest purchase seeamless. Thank you."
Buying - Gaithersburg, Maryland December 2020
"Great information on the First time Homebuyer process. it was a smooth process."
Buying - Baltimore, Maryland December 2020
"I wish everything was as easy as my experience with Ryan and First Morgage. He took the time to learn about my needs and the time to provide the best solution."
Buying - Riva, Maryland December 2020
"Excellent customer service, Ryan Paquin is extremely knowledgeable in the mortgage field and it showed in the ease of the transaction and how little the estimates changed. The entire team did a great job, especially Katie!"
Buying - Lusby, Maryland December 2020
"Very positive! Timely responses, informative, professional and easy, as I needed this process to be."
Refinance - Bowie, Maryland December 2020
"Overall the experience was great and went smoothly. I did have to send some documentation multiple times but that may be because I sent some items via email vs uploading to the system. "
Refinance - Severna Park, Maryland December 2020
"Ryan was able to identify that we qualified for much more than our bank pre-approved us for through a VA loan. This was very helpful as we were certainly looking in the incorrect housing market for our needs and budget. Him and his team were expedient and professional. Any documentation that was needed came with detailed instructions and the delivery system was user friendly. I highly recommend First Home Mortgage!"
Buying - Deale, Maryland December 2020
"Honest, excellent service, easy process and we were well informed on very step of the process. We are extremely happy!"
Refinance - Ellicott City, Maryland December 2020
"Excellent experience! "
Refinance - Pasadena, Maryland December 2020
"Ryan Paquin and the team were patient. I definitely appreciate all of the assistance with purchasing my first home."
Buying - Brooklyn, Maryland December 2020
"Ryan was very helpful but the staff who handle turning the paperwork over the settlement were not. I believe I dealt with 3 people. It was hard to get answers to my questions. Not until I said I wasn't signing anything until I received answers did I get them. I see that the industry is busy but the lack of communication this go round was maddening. I have used First home mortgage multiple times and this experience would not have brought me back. "
Refinance - Glen Burnie, Maryland December 2020
"Things were made very clear, and any questions or concerns were answered in a timely matter "
Buying - College Park, Maryland December 2020
"Ryan and his team are very responsive snd provide information and guidance as necessary."
Refinance - Laurel, Maryland January 2021
"Mr. Paquin was very professional and knowledgeable about my concerns for refinancing. I give him high marks."
Refinance - Washington, District of Columbia January 2021
"Ryan is amazing. He helped put things into perspective for us and made home buying simple. When looking at other lenders, they made us the process feel very overwhelming and difficult. After about speaking with Ryan for 10mins and going over the details he made it very clear that we were able to qualify for a new home. Before speaking with the First Home mortgage team, we really did not think we were in a position to afford a home. Ryan and his team worked with us to make this all possible. We couldn't have chosen a better place to go. We really appreciate you Ryan and the FHM team!"
Buying - Huntingtown, Maryland January 2021
"They were all great!!! I can't stop telling people out Ryan and the company!! Greats company I ever worked with"
Buying - Glen Burnie, Maryland January 2021
"Never followed up. My interaction was initially with Ryan Vitielliss. After that, only their assistant. All appropriate documentation could have been collected on the first meeting. With all the poor and non communication, we could not close at the title office! Closing was postponed till the next day. Would definitely not recommend."
Refinance - Ellicott City, Maryland January 2021
"Ryan and his team helped me get an amazing rate on a home purchase and brought a level of professional far above what I expected. Ryan and Katie do an amazing job. I've already recommended their services to several people who will soon be looking to purchase a home. "
Buying - Huntingtown, Maryland January 2021
"Just another client in a long line of clients"
Buying - Towson, Maryland January 2021
"They are good with getting back to you quickly and updating you each step of the way."
Refinance - Upper Marlboro, Maryland February 2021
"Very helpful, quick with responding to any questions, and supportive of any issues or questions you may have. "
Buying - Sykesville, Maryland February 2021
"Ryan made the overall process of refinancing my mortgage easy! He was very professional and knowledgeable. Highly recommended. "
Refinance - Saint Leonard, Maryland February 2021
"Working with Ryan Paquin was good.He was very thorough, attentive and patient with every question we had. Unfortunately once the process began, his team became selectively available in terms of communication and that really put a damper in our trust in them handling the process."
Buying - Bowie, Maryland February 2021
"Our experience was very good"
Refinance - York, Pennsylvania February 2021
"It was easy to work with Ryan at the First Home Mortgage. Everything went through smoothly. "
Buying - Hyattsville, Maryland February 2021
"From start to finish the team was amazing and we got everything done in a timely manner. "
Buying - Herndon, Virginia February 2021
"Overall responsive and quick and simple process"
Refinance - Saint Leonard, Maryland February 2021
Buying - White Plains, Maryland March 2021
"My experience with Ryan was absolutely great. Myself and husband was trying to buy a family home for a very long time, and we went to different companies and was getting push aro slot. However one day I was at work and was conversating with a friend and was Sharing what I was going through with trying to purchase a home and he told me about Ryon, I Google Ryan information and call him he ask me for some of me and my husband information within 3/ 4 months myself and family move into our own home for the first time , I will never forget that moment it means the world to me and my family and for that I will always recommend First home to any and everyone who is trying to own their own home. First home mortgage is the absolute best."
Refinance - Capitol Heights, Maryland March 2021
"Ryan was and is always terrific "
Refinance - West Palm Beach, Florida March 2021
"Great experience dealing with Ryan and his team. Strongly recommend "
Buying - Pasadena, Maryland March 2021
"First class all the way! Highly recommend "
Refinance - Bowie, Maryland March 2021
Refinance - Hyattsville, Maryland March 2021
"Always puts the customer first. A great experience "
Refinance - Richmond, Virginia March 2021
"Fantastic experience as always. I've used Ryan 4-5 times and he and his company are always top notch. "
Refinance - Glen Burnie, Maryland March 2021
"Professional. Accessible. They worked with me every step of the way to make to make sure that all my questions were answered and that I was satisfied. Great team to work with. "
Buying - Bowie, Maryland April 2021
"Love the experience I had with the team everyone was so friendly and nice. Answer every question i had."
Buying - Upper Marlboro, Maryland April 2021
Refinance - Shady Side, Maryland April 2021
Buying - Laurel, Maryland April 2021
Buying - Bowie, Maryland April 2021
"Ryan and the FH team made the process feel so easy. They were knowledgeable, responsive, and updated me every step of the way. So happy I made the decision to work with them."
Buying - Capitol Heights, Maryland April 2021
"ProvidedExcellent Customer Service every step of the way. Would highly recommend them to friends and family. "
Buying - Baltimore, Maryland April 2021
"Truly Wonderful this is a wonderful team they guide you thru everything to make your dreams come true for the purchase of your home ."
Buying - Manchester, Maryland April 2021
"The overall experience could've been better when dealing with this team. There were many occasions where when I sent an inquiry, there was an extended time period where I would not receive a back and either myself or agent would have to make another attempt to reach Ryan/First Home, but when they needed information from me, they wanted a more speedy response. Ryan's generic emails that he sent to "touch base" were simply the same copy/paste message that he sent every time, and felt very transactional, and would recommend trying to build somewhat of a relationship with your customer as they are divulging every part of their life to your team. The closing portion was a nightmare: I was told I would be able to close on one date, rushed to get everything submitted to the underwriter, only to find out the day before closing the bank wouldn't be ready to process everything on their end. I later found out that there is typically a 2-3 window once the UW had cleared everything before closing can take place, which was never disclosed to me by First Home. "
Buying - Owings Mills, Maryland April 2021
"Excellent "
Buying - Pasadena, Maryland May 2021
"Very professional and was always available for questions. "
Buying - Odenton, Maryland May 2021
"The entire team was great right until we were approved and stuck with the company for our mortgage. Then they were completely disorganized, and almost caused our deal to fall through several times. They were unable to keep both myself and my co-borrower informed, or complete documents with both of our names. It was an extremely disappointing experience."
Buying - Laurel, Maryland May 2021
"Everything went well. Just wanted more communication. "
Buying - White Plains, Maryland May 2021
"Ryan and his team was absolutely amazing. They was fast and efficient. "
Buying - Suitland, Maryland May 2021
"Ryan was a pleasure to work with because he was transparent throughout the loan process and provided a lot of great resources to guide me along the way. He and his team did a great job of communicating necessary information and keeping me updated throughout the process. "
Buying - Capitol Heights, Maryland May 2021
Buying - Fairfield, Pennsylvania May 2021
"Great service"
Buying - Baltimore, Maryland May 2021
"Great overall experience. They were very helpful in explaining the process and getting the deal done."
Buying - Bowie, Maryland May 2021
"Ryan Paquin and First Home Mortgage were amazing! Very thorough with everything and even found an extra first home owners program for us to take advantage of! Having the right lender and team in place was so critical to our first experience to becoming home owners!"
Buying - Washington, District of Columbia June 2021
"It's always good "
Refinance - Clinton, Maryland June 2021
"When i first interacted with Ryan i was a little skeptical because i was not sure the level of experience dealing with VA Loans, however, I reflected and decided to give him/his team an opportunity and i am very happy for taking the leap of faith. He and his team was very involved and willing to get on call with me and answer any of my questions or concerns. I am so grateful for crossing paths and i look forward to continue working with in the future. "
Buying - Laurel, Maryland June 2021
Buying - Glen Burnie, Maryland June 2021
"While initially I had a rocky start with a member of his team, Ryan Paquin and other members stepped up to ensure that my loan would be processed correctly. I had hoped for a little more on the advising and information side in terms of options for my situation, my loan was processed with a good rate and everything was done on time for closing."
Buying - Odenton, Maryland June 2021
"He was polite and even during the pandemic, he managed to get us through this refinance with no hangups."
Refinance - Catonsville, Maryland June 2021
"He made the process of buying our first home very easy. He took time to make sure we understood each step of the way."
Buying - Waldorf, Maryland June 2021
"It was a pleasure working with Ryan and has team."
Refinance - Indian Head, Maryland June 2021
"Responsive and very helpful throughout the mortgage process"
Buying - Clinton, Maryland June 2021
"Mr. Paquin was very responsive and completed the initial application with me over the phone which eased my anxiety during this process. His team notified me each step of the way and had great customer service skills."
Refinance - Waldorf, Maryland June 2021
"At first I wasn't sure about doing everything on line, but turned out well. Thank you for all your help."
Refinance - Clinton, Maryland July 2021
"Ryan and his team were super easy and professional to work with. They made this purchase super easy."
Buying - Ocean City, Maryland July 2021
"Communication was great till the end. No one contacted us to tell us our closing date changed until we saw the closing documents. We called and emailed Ryan Paquin, no answer. We contacted our Realtor who finally got ahold of Ryan's team. First Mortgage dropped the ball when they didn't take into account that we purchased flood insurance. We never received an apology, only an email to hurry up and sign the closing documents after they failed to disclose the new settlement date. "
Buying - Churchton, Maryland July 2021
"He is excellent and a professional loan officer, i would definitely work with again. He made sure everything was on point with our loan, and his team was always available. "
Buying - Bel Air, Maryland July 2021
"Ryan is always prompt with responses, helpful and extremely knowledgeable. His team is the same as well. Always helpful, polite and quick with responses which is extremely helpful in this market."
Buying - La Plata, Maryland July 2021
"Ryan and his team were responsive and very friendly. Buying a home in this market is tough, so we had a lot of questions. Answers were quickly and accurately provided. I'm so glad my agent suggested Ryan and his team."
Buying - Owings, Maryland August 2021
"communication was very important during this process and the communication was incredibly effective "
Buying - Hialeah, Florida August 2021
"Exemplary customer service. "
Refinance - Washington, District of Columbia August 2021
" This is my second mortgage with the Paquin Group. I couldn't be happier. They've also helped my friends and family "
Buying - Laurel, Delaware August 2021
"Ryan and his TEAM did an amazing job, they worked relentlessly to get our deal done."
Buying - Mc Henry, Maryland August 2021
Refinance - Bowie, Maryland August 2021
"In my case Ryan Paquin with his experience is the best. work very hard with his Teams to help me get my dreams come true.For that I am so greatfull. I will recommended him to anyone. "
Buying - Odenton, Maryland September 2021
"Ryan and his team are knowledgeable, professional, timely, honest, accessible. They are available to guide clients through each step of the process. First rate organization!"
Refinance - Greenbelt, Maryland September 2021
Refinance - Lothian, Maryland September 2021
"OMG! Very patient and very well spoken. I had ask the Sam questions several times and he patiently explained each time. So appreciated!"
Refinance - Waldorf, Maryland September 2021
"Absolutely fantastic to work with Ryan and his team - will be recommending them to anyone looking to refinance or purchase a home."
Refinance - Hewitt, New Jersey September 2021
"Great experience closed earlier than settlement date"
Buying - Hyattsville, Maryland September 2021
Buying - Washington, District of Columbia September 2021
Buying - Hyattsville, Maryland September 2021
"Great communication. Ryan and his team made it a stress free process. Couldn't have been better! "
Buying - Millville, Delaware October 2021
"They were AWESOME!! the entire team from beginning to end, include Emily Tinsley. I would refer and use them again."
Buying - Lexington Park, Maryland October 2021
"All the team is great to work with, very informative, proactive and diligence. "
Buying - Crofton, Maryland October 2021
"I bought my first home with First Home Mortgage and now I completed my refinance with First Home Mortgage. That says alot!"
Refinance - Glen Burnie, Maryland October 2021
Refinance - Ellicott City, Maryland October 2021
Buying - Mechanicsville, Maryland October 2021
"I'm so disappointed. When getting to closing we discussed numbers and they changed dramatically the day of. When I was physically at closing Ryan was not answering my phone calls and I was confused why I had to pay so much more money. On top of that none of my paperwork was at the title company and no one was ready. Nothing in our emails or conversations is what actually happened with my loan. Now I'm stuck and unhappy in my process. As a first time home buyer this has left and awful feeling in my stomach. "
Buying - Kissimmee, Florida October 2021
"Fantastic"
Buying - White Plains, Maryland November 2021
Refinance - Glen Burnie, Maryland November 2021
"Professional and fast. This home transition was a smooth process. I referred others to him. I'm super happy. "
Buying - Montgomery Village, Maryland November 2021
"Straightforward and very patient. As a first time home buyer, I could not believe the effort Ryan and the team has given me and my family. I ignored all other mortgage lenders because the service they provided made me confident that I was going with the right choice."
Buying - Brunswick, Maryland November 2021
"They made my process easy"
Buying - Prince Frederick, Maryland November 2021
Buying - Owings Mills, Maryland November 2021
"Ryan worked hard to make this happen for me and I am so thankful!"
Buying - New Oxford, Pennsylvania December 2021
"The processor assigned to me was a poor communicator. You can tell she just copy/pasted requests from underwriting and didn't bother to go the extra step to EXPLAIN what the requested items were or what they were needed for. I asked her repeatedly to not use industry-only phrasing and terms, as I was NOT familiar with mortgage industry vernacular, and she did a modicum of guest servicing. I repeatedly asked the whole team to use my work email as that would generate immediate responses on my part -- they continued to use my personal email. I asked to be texted to notify me of important info requests; this happened infrequently at best. However, what REALLY pissed me off is that the appraisal came in, and it was sent to my gmail account, but because it was from an unknown sender, it sat in an auxiliary mailbox for TEN DAYS. The only way I knew that it had arrived and that the property was valued lower than the offered amount was when the processor asked me for the signed contract addendum reflecting a lower price. I had (obviously) NO IDEA what she was talking about. And then, she had the audacity to blame my agent for not informing me. Why why WHY wouldn't the loan officer or processor contact me IMMEDIATELY when the appraisal arrived?!! I could go on, but I think you get the gist of my feedback about the whole process. As a "guest-recovery" offer, Ryan lowered the interest rate after I relayed all this to him -- and I still have ALL emails and communication saved if you need verification. The icing on the cake was an underwriter's request ONE DAY BEFORE CLOSING for a detailed source history of the gift from my mother beyond the verification of where *I* was getting the funds (documented gift letter) was intrusive and unnecessary. As my mother said to Ryan, "it's nobody's business where my income is from; you only need to know how Kellye (buyer) obtained the funds." Rest-assured, if I'm ever in the position to purchase another home, I will not be seeking mortgage assistance from your company. "
Buying - Frederick, Maryland December 2021
"Great company, made the refi process so effortless."
Refinance - Bladensburg, Maryland December 2021
"Ryan Paquin and First Home Mortgage provided outstanding customer services during my refinance. I HIGHLY RECOMMEND First Home for your Mortgage needs. "
Refinance - Bowie, Maryland December 2021
"Hands down the best home buying experience."
Buying - Odenton, Maryland December 2021
"Refinancing made easy. Such a pleasure to work with Ryan and team. "
Refinance - Bel Air, Maryland December 2021
Buying - Crofton, Maryland December 2021
"What an awesome team ! I felt like family and all staff was professional and curtious."
Buying - Waldorf, Maryland December 2021
"Very attentive, knowledgeable, and gets the job done."
Buying - Cheltenham, Maryland December 2021
Buying - Edgewater, Maryland December 2021
"Ryan was extremely helpful. He always very knowledgeable and responded immediately to any questions I had. He was a pleasure to work with. First Home made the financing go without a hitch. Great company to deal with!"
Refinance - Halethorpe, Maryland December 2021
"My experience was great but had a problem with how many times i received a call asking for more paperwork "
Buying - Temple Hills, Maryland January 2022
"Ryan and his team were always there when I had any questions and kept me informed of my options."
Buying - Temple Hills, Maryland January 2022
Buying - Brooklyn, Maryland January 2022
"Ryan and his team are quite efficient and professional. Although I may not have spoken with Ryan directly, his team were consistent and answered my questions in a timely manner. "
Buying - Silver Spring, Maryland January 2022
Buying - Upper Marlboro, Maryland February 2022
"Ryan and the entire Paquin Team were extremely helpful in the loan process. They were in constant communication with me and made everything easy to understand for my first home purchase. Will surely use them again in the future"
Buying - Tarpon Springs, Florida February 2022
"I appreciate that Ryan is communicative and is willing to answer any and all of my questions. He communicated at every step of the process. And if he did not communicate with me, at least a member of his team that followed up in a timely manner. I also really appreciated that Ryan took time to explain things to me to ensure that I understood the process and the figures. He was willing to assist me in any way. I truly trust Ryan and his team with this major life decision of purchasing my first home. I never felt like just another number in a long line of customers, I felt that Ryan and his team cared about me as an individual and walked me through my entire process from inquiry to final closing. I also really loved the personal touches from hand written notes and small welcome gifts. The attention to detail, follow up and follow through is impeccable! "
Buying - Beltsville, Maryland February 2022
"Very helpful and always there for his people. This is my 3rd time working with Ryan and his team and I wouldn't work with anyone else. "
Refinance - Essex, Maryland February 2022
Refinance - Arnold, Maryland February 2022
"The team at First Home was amazing to work with! I appreciated the weekly updates, and the constant communication on the status of my loan. Our closing went so smoothly! Thank you Ryan P, Ryan V, Emily, Russell, Kerri, Heather, and the rest of the team!!"
Buying - Bowie, Maryland February 2022
"Ryan and the Paquin Team were AMAZING through the entire home buying process. They took time to explain the pre-qualification process and once I was pre-qualified, they were with me every step of the way in the hot market of Miami, FL! No matter how early or late I needed them to "run the numbers" before making an offer on a property, they were always very responsive and supportive. Once I was under contract, the next steps of gathering documentation was made easy as well. I was truly impressed with their personal touch and sincere support. I would definitely use them again."
Buying - Miami, Florida February 2022
"This is the second time Ryan and team provided legendary service and it won't be the last. I tell all of my friends about Ryan and First Home Mortgage."
Refinance - Brooklyn, Maryland February 2022
"Ryan and team took great care of my refinance and purchase. I am sure to refer my friends."
Buying - Curtis Bay, Maryland March 2022
"When reviewing my finances, Ryan recommended that my purchase not exceed a certain amount. The actual number was 75,000 less than the previous company I'd used during my first home search. Now that I've closed, the monthly payment is an amount that is comfortable and realistic for my income. I will forever be great full for his guidance. "
Buying - Baltimore, Maryland March 2022
Refinance - Upper Marlboro, Maryland March 2022
"Very professional"
Buying - Odenton, Maryland March 2022
"Great customer service. I felt very comfortable with every step of the process and I was given clear understandings of everything. As a first time home buyer I could not have asked for a better experience. "
Buying - Upper Marlboro, Maryland March 2022
Buying - Laurel, Maryland March 2022
"Wonderful team! Great communication and very friendly. Made our homebuying experience significantly less stressful. Thanks for everything! "
Buying - Callaway, Maryland April 2022
"Kept in touch and provided all the answers to questions I had. Always accessible. Top notch. "
Buying - Upper Marlboro, Maryland April 2022
"I worked with Industrial Bank in 2021, and they gave me incorrect information about getting another FHA loan, which put me at risk of losing a $10,000 earnest deposit. This experience was completely different. Ryan and his team were knowledgeable and well informed. They assisted me in taking care of everything I needed to do upfront so I could qualify for a FHA loan. I also appreciated their communication throughout the entire process. My overall experience with Ryan and his team was a great one. "
Buying - Hanover, Maryland April 2022
"It was a pleasure! Ryan and his team at First Home Mortage helped me and my wife purchased our first house together. It was a great experience and I thank you all for the help and support along the way. Great job!"
Buying - Largo, Florida April 2022
"He gets it done"
Refinance - Washington, District of Columbia April 2022
Buying - Parkville, Maryland April 2022
Buying - Bowie, Maryland April 2022
"First Home Mortgage walked us through the process step by step!!"
Buying - Parkville, Maryland May 2022
"Great Service!"
Buying - Waldorf, Maryland May 2022
"Ryan kept us updated about every step of the process. We really appreciated his attention to detail! "
Buying - Baltimore, Maryland May 2022
"Thank you so much to the First Home Mortgage team for all the support , knowledge and assistance they have provided me as a first time home buyer.I truly appreciate it! "
Buying - Baltimore, Maryland May 2022
Buying - Brandywine, Maryland May 2022
Buying - Gwynn Oak, Maryland May 2022
"Efficient and reliable "
Buying - Upper Marlboro, Maryland May 2022
"Most helpful throughout whole process"
Buying - Ellicott City, Maryland June 2022
"The whole process was so fast and not stressful. "
Buying - Laurel, Maryland July 2022
"Would never use again "
Buying - New Port Richey, Florida July 2022
"The absolute best!"
Buying - Lusby, Maryland July 2022
"The Paquin Team at First Home Mortgage were exceptional!!! Very professional. They kept you informed as to the process, corresponding through email and by way of phone. For me, it was just an awesome experience as a first-time homebuyer with the Ryan and the team at First Home Mortgage. Professionalism at its best. Thank you, Ryan Paquin and First Home Mortgage for the "incredible service" I received. "
Buying - Odenton, Maryland July 2022
"As a first time home buyer, I was terrified of what to expect. Ryan and his team made it so quick and simple ! We closed in 30 days. Thank you First Home Mortgage !!!!"
Buying - Owings Mills, Maryland July 2022
"My experience with the Paquin was incredibly awesome and amazing even with the stress of buying a home for the first time! You want to buy a home The Paquin Team will make it happen! "
Buying - Newburg, Maryland July 2022
"Friendly, professional and timely in responding to any and all questions! Manages a GREAT team of professionals offering equally great guidance and friendly support throughout the process!"
Buying - Bowie, Maryland July 2022
"Ryan was amazing to work with! He was attentive to our needs and was available to us whenever we needed advice. Extremely professional and I would highly recommend him and his team. He made our dream home a reality. "
Buying - Davidsonville, Maryland July 2022
"Started off great… but I got the feeling that after the dotted line was signed, that I was old news. I was asked to list all the nice things that I enjoy and would like to possibly receive as a thank you gift, instead of any of the things listed, I received 10 (already opened) paper plates and a single roll of toilet paper. I felt insulted. So is one thing I wish could have happened differently. "
Buying - Columbia, Maryland July 2022
"Best rate in competitive market and katie is awesome and the entire team is helpful "
Buying - Clarksville, Maryland August 2022
"Ryan Paquin & First Home Mortgage was awesome. They made everything very easy & smooth for me."
Buying - Glen Burnie, Maryland August 2022
Refinance - Fanwood, New Jersey September 2022
"Great communication and was able not only to compete with the big lenders, but beat them all! Will be using them again for future endeavors!"
Buying - Ocean City, Maryland October 2022
Buying - District Heights, Maryland October 2022
"Excellent and highly satisfied when working with Ryan and the team."
Buying - Bowie, Maryland November 2022
"Everything was smooth, wonderful, very easy always available to talk if needed everything Highly recommend"
Buying - Glen Burnie, Maryland November 2022
"They worked really hard to help me through the process and I appreciate it a lot. "
Buying - Gaithersburg, Maryland November 2022
"Very enjoyable and smooth transaction "
Buying - Essex, Maryland November 2022
"Great experience and everyone on the team were knowledgeable and patient. I especially appreciated the time they took to set up a call to talk about numbers so that there would be no surprises. "
Buying - Elkridge, Maryland November 2022
"Fast efficient and Kate is great"
Buying - Crofton, Maryland December 2022
"They were very professional and knowledgeable about the process. Things went very smoothly "
Buying - Pikesville, Maryland December 2022
"Ryan Vitellis, Ryan Paquin, and the entire team at First Home Mortgage were excellent resources for our home buying experience! They are extremely generous with their time and knowledge, which made us feel much more comfortable through what would have otherwise been a very anxious experience. We would recommend them to anyone and appreciate all their hard work! "
Buying - Harwood, Maryland January 2023
"Everything was smooth "
Buying - Spring Hill, Florida January 2023
"It was fantastic! Couldn’t ask for anything better! "
Buying - Arnold, Maryland January 2023
"Best team ever! From start to finish Ryan and his team were knowledgeable, friendly, and helpful. They went above and beyond to ensure everything ran smoothly and were always available to answer questions and be helpful! I will definitely refer anyone I know to his team! "
Buying - Frederick, Maryland January 2023
"Excellent team from start to finish!"
Buying - Millersville, Maryland January 2023
"Request for documents not made at the same time."
Buying - Brandywine, Maryland February 2023
Buying - Annapolis, MD-Maryland February 2023
"My experience wasn't great because I started believe in all that Ryan told me regarding the loan process. All was a big lie in order to generate business. After closing on 2/17/2023; they didnt even wait a month to sell my loan out to another lender(BSI) with no guidance. When I called Ryan; he said he will get back to me but never did. I had to figure out how to contact this new lender and ask about my new loan# and how to make payment. I was very shock and frustrated. I won't recommend this lender to anyone. "
Buying - Jessup, Maryland February 2023
"Ryan is awesome, always returned calls and made sure the process went smoothly! "
Buying - Baltimore, Maryland February 2023
"Ryan was great!! His team moves very quickly to get you into your home! Would love to work with them in the future. Everyone was very pleasant and professional!! Thanks again"
Buying - Bowie, Maryland February 2023
Buying - Laurel, Maryland February 2023
"My experience with First Home Mortgage was absolutely amazing, my wife and I are 1st time home buyers. I feel like Ryan and his team listened to what we needed from started and fully executed the plan beautifully. They were extremely professional, courteous, they worked around our schedule shopped around for the best rates and programs for us and made sure we closed in a great amount of time due to our current situation. Will definitely be referring more people to the team‼️‼️"
Buying - Essex, Maryland March 2023
Buying - Laurel, Maryland March 2023
Buying - Clinton, Maryland April 2023
"Ryan is the reason why I try to do business with FHM again on this last 203k loan. He is a great guy. He listens and he makes things happen. I feel a personal relationship with him as my mortgage banker."
Buying - Baltimore, Maryland May 2023
Buying - Hagerstown, Maryland May 2023
Buying - Bowie, Maryland May 2023
"Very attentive and quick responses. "
Buying - Crofton, Maryland May 2023
"Ryan was a consummate professional in providing exemplary customer service to my wife and I during our home buying process."
Buying - Upper Marlboro, Maryland May 2023
"Professional and fast. My loan was approved and closed in less than 30 days."
Buying - Accokeek, Maryland June 2023
"Ryan did an awesome job from the beginning of my home buying process till the end. Great communication, reliable, and always available to answer any question and gave his best to help ease the process as much as he could."
Buying - Washington, District of Columbia June 2023
"Very patient and explained the process well every step of the way."
Buying - Upper Marlboro, Maryland June 2023
Buying - Washington, District of Columbia July 2023
"The team were onboard with me the whole way. The answered all of my questions, and help me find the best options."
Buying - Gwynn Oak, Maryland July 2023
"Ryan was so helpful with me being a first time home buyer, very informative about everything going with the process and getting everything done."
Buying - Lusby, Maryland August 2023
"Great team! Professional and efficient. Very helpful and extremely informative when needing clarity during the process."
Buying - Capitol Heights, Maryland August 2023
Buying - Halethorpe, Maryland August 2023
"Ryan and his team were phenomenal. I truly appreciated the personalized service and the fact that Ryan kept me informed of next steps."
Buying - Laurel, Maryland September 2023
Buying - Baltimore, Maryland October 2023
"Very helpful and it was like pressing the easy button by engaging them to be part of my acquisition team. Would definitely use them again."
Buying - Largo, Florida October 2023
Buying - Severn, Maryland October 2023

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