Robert Filippone

Norcom Mortgage
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Equal Housing Opportunity
Job Title
Branch Manager
Career Started
427 Howe Ave., Shelton, Connecticut
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Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.

Robert's Reviews

4.7 Stars - 17 Reviews
"One of the best. His knowledge and insight made the application process understandable and as low-stress as possible. "
Buying - Woodbury, Connecticut February 2021
"Excellent provided great service to me"
Buying - Waterbury, Connecticut November 2020
"Very pleased with the way Rob handled the whole transaction. He was very responsive."
Refinance - Bridgeport, Connecticut September 2020
"Rob worked hard to go the extra mile and get things done for us. He was responsive to emails and always followed up. Great to work with."
Buying - Bethel, Connecticut October 2020
"Great experience with Norcom Mortgage. Worked with Rob Filippone who was great from the beginning. He clearly knows the mortgage process in and out, and was very candid with me at every step. Very prompt our communications as well!"
Buying - Bethel, Connecticut July 2020
"Very helpful and kept me informed about the steps. "
Refinance - Bethany, Connecticut March 2021
"Rob was extremely knowledgeable and supportive and assured and assisted me throughout this process "
Refinance - Lebanon, Connecticut April 2021
"Helped me navigate the first time process and made the deal happen"
Buying - Thomaston, Connecticut February 2021
"Rob was fantastic: extremely accommodating and accessible. Took one star off due to challenges with the processor on the back end"
Refinance - Fairfield, Connecticut October 2020
"Robert was knowledgable and communicative . He helped me through every step of the process .He is the only person I would use to service my mortgaging needs ."
Refinance - Watertown, Connecticut February 2021
"Robert goes beyond the extra mile to help us with the whole process. Excellent professional! "
Refinance - Derby, Connecticut May 2021
"Working with Robert Filippone for our mortgage process was nothing short of superior. He is extremely knowledgeable, attentive to detail, and friendly. Robert is very patient; he always took the time to answer my many questions without making me feel rushed. Robert made himself available to talk-walk me through the mortgage process, letting me know what to expect, informing me regarding the materials needed, and deadlines-which made the process smooth. Robert answered his phone and got back to me in a timely fashion-which is a necessity in regards to the process-considering timelines, etc. Robert answered all my questions in great detail-ensuring I understood everything. It was clear that he was very seasoned, and knows his business-inside and out. Robert even made himself available after the closing to answer my questions-indicating that he is always available. I cannot speak highly enough of my experience with Norcom Mortgage. It was phenomenal and I am very grateful for the help. I would highly recommend Robert. "
Buying - Trumbull, Connecticut December 2021
"Excellent service!!"
Buying - Hamden, Connecticut June 2022
"Very patient with me and made sure I understood everything. He didn’t push me to try to make a decision."
Refinance - Oakville, Connecticut January 2023
Refinance - Westbrook, Connecticut February 2023
Buying - Plainville, Connecticut April 2023
"Rob initially sold me to use him by saying how competent he was at doing FHA203ks. I knew it was a complicated loan and wanted somebody who could really hold my hand through the process. We were supposed to close on July 20 but a week or so before July 20th I asked Rob if we should push off the target closing date and he said "it will probably only be a couple of days, but push it off by a week just to make sure" It took until July 28th for me to get a conditional commitment letter with 17 unfulfilled requirements. Yes- 8 days AFTER our contract was suppose to close did I hear these 17 things for the first time. It took another ~3 back-and-forths to underwriting to finally get a CLC on August 1st but only happened after we had to get his manager involved. He talked a big talk, but didn't seem to be able to deliver. "
Buying - New Haven, Connecticut August 2023

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