Robert Charles Mercer

NMLS
147453
Company
First Home Mortgage
Participating lenders have agreed to a LENDAID code of conduct relative to transparency and independent customer surveys.
Certified
Equal Housing Opportunity
Job Title
Branch Manager
Career Started
1989
Address
Bethesda, Maryland
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.
Certified

About Robert Charles Mercer

Rob has been a Mortgage Originator since September, 1989. Rob Joined First Home Mortgage in 2007 to open and manage the Silver Spring Office. Rob has consistently achieved President’s Club / Chairman’s Clubs status, ranking in the top five percent as both a Loan Officer and Branch Manager for the past 15 years. Rob’s professionalism and experience are second to none. Rob completed his studies in 1987 with a Marketing Degree from the University of Maryland. Rob is understandably a zealous Terps Fan and holds season tickets for Maryland basketball and football and has for 20 years! Rob and his wife Pam are the proud parents of three children; Charlotte, Bridget, and Hobson. Licensed in: DC (MLO147453), Delaware (MLO-147453), Maryland (5724), Pennsylvania (67790), Virginia (MLO-1330VA)

Robert's Reviews

5.0 Stars - 17 Reviews
"Rob Mercer was knowledgeable, quick to respond, and very helpful!"
Buying - Washington, District of Columbia July 2018
"Rob and his team were extremely professional, friendly, responsive, and knowledgeable! They made the home buying experience much less stressful, and their help was particularly appreciated when some last minute closing changes occurred and they rushed to make sure we still made our settlement date. Very highly recommended!!"
Buying - Bowie, Maryland July 2018
"We were very happy with Rob and his team's efficiency and professionalism. They moved quickly and got us through our refinancing smoothly."
Refinance - Hyattsville, Maryland July 2018
"Second time around with Rob at First Home Mortgage. Can't recommend enough: great service, great rates. "
Refinance - Washington, District of Columbia December 2017
"Very high quality of professionalism - nice and respectful, knowledgeable, helpful, listens well to really understand clients' needs, keeps client informed and updated of process, explains everything in detail, very smooth and seamless process. Last but not least: I do feel I got a good deal with my refinance (my financial goal was achieved). Overall service was above expectations. I am impressed, admirative and grateful! "
Refinance - Bethesda, Maryland December 2017
"Rob and his team were responsive and helpful throughout the entire process! I would recommend Rob to other home buyers!"
Buying - Silver Spring, Maryland December 2017
Buying - Fort Washington, Maryland December 2017
"They were exceptional in their knowledge, willingness to help answer any questions and their friendliness. I was very satisfied with their service."
Buying - Laurel, Maryland March 2018
"He and his staff were completely involved and committed to ensuring the best outcome for our house buying experience. From start to finish, we never felt pressured or on our own. He answered any and all questions promptly and was very honest and forthcoming in his responses. "
Buying - Frederick, Maryland April 2018
"Rob was great. Easy to deal with and very knowledgeable about the options for me to consider. Would recommend him highly. Similarly, Shaun Slight and Amanda Sorensen were also great to deal with. A wonderful team at First Home."
Buying - Potomac, Maryland May 2018
Buying - Finksburg, Maryland June 2018
"His video approvals helped me understand the process and personalize what was otherwise a digital experience. He and Shaun went the extra mile to send the videos and answer all my questions quickly. "
Buying - Arlington, Virginia June 2018
"Attentive, knowledgable and super responsive. Very happy to have worked with him. "
Buying - Capitol Heights, Maryland June 2018
"I worked with Rob for over two years, honing what my financial picture needed to be in order to buy the kind of property I wanted. His team was very responsive on requests for estimates, and there was always a personalized sense of collaboration from everyone I engaged with. Overall incredibly positive. "
Buying - Arlington, Virginia August 2018
"Always accessible and helpful!"
Buying - Wheaton, Maryland February 2018
"After an initial call with Rob, my wife and I felt reassured that we were in great hands. As first-time home buyers, we had tons of questions, but Rob and his team were extremely knowledgeable and patient. He also followed-up with us every step of the way, even after closing. Rob and his team make fun videos for milestones, such as pre-approval; we loved the personal touch! I would recommend Rob and his team to anyone looking for a new home."
Buying - Bowie, Maryland May 2018
"Rob Mercer is AMAZING. _He responds quickly, thoroughly and patiently to your questions. _He is easy to talk with, easy to understand, efficient in processing your paperwork, and clear about the process and all of its steps. __I have worked with Rob on the purchase of two houses in the past five years and highly recommend him to anyone purchasing a house. "
Buying - Hyattsville, Maryland June 2018

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