Mark Allen Eigenbrode

NMLSID#
448631
Company
First Home Mortgage
Participating lenders have agreed to a LENDAID code of conduct relative to transparency and independent customer surveys.
Certified
Equal Housing Opportunity
Job Title
Senior Loan Officer
Career Started
2007
Website
http://firsthome.com/loan-officers/mark-eigenbrode/
Address
8401 Connecticut Ave Suite 1100, Chevy Chase, Maryland
For updated license info and work history visit  NMLS Consumer Access

73 LENDAID Certified Reviews

Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.
Certified

About Mark Allen Eigenbrode

Mark is a DC-area native and is licensed in DC, MD and VA. He exhibits a high level of care and takes prides in ensuring a smooth transaction for each every client. Mark works closely with all homebuyers, to maximize his clients buying power while staying within their budgetary comfort range. In his spare time, Mark enjoys golfing and traveling to visit his daughter in NYC. Mark also manages Living in Pink, a 501 (c) (3) non-profit founded by his late wife, Michele Conley, to raise funds for local breast cancer research and prevention programs. This is not a guarantee to extend consumer credit as defined by Section 1026.2 of Regulation Z. Programs, interest rates, terms and fees are subject to change without notice. All loans are subject to credit approval and property appraisal. First Home Mortgage Corporation NMLS ID #71603 (www.nmlsconsumeraccess.org).

Mark's Reviews

4.9 Stars - 73 Reviews
"Great guy and very knowledgeable and patient. Was very transparent and willing to explain everything. Highly recommended."
Buying - Washington, District of Columbia July 2018
"Mark was absolutely great to work with. He was extremely clear, thorough and patient as he guided my wife and I through the process. He was also very timely and worked hard to make sure everything was ready to go before closing. "
Buying - Mount Rainier, Maryland December 2017
Buying - Washington, District of Columbia December 2017
"Remarkable!"
Buying - Washington, District of Columbia June 2018
"I jumped on an opportunity to purchase a rental property over the 4th of July weekend. Mark was quick to respond and since this was my first time buying a rental property, he was able to help me walk through the process. It was a great experience!"
Buying - Arlington, Virginia August 2018
"Mark was great. Very responsive to questions. Highly recommend. "
Buying - Washington, District of Columbia August 2018
"Mark was always available and pro-active in keeping me informed on all steps. He never failed to answer the phone or return messages. Lucky to have Mark!"
Buying - Washington, District of Columbia June 2018
"When I was introduced to Mr. Eigenbroden, I was entering the market as a first time buyer. Naturally,my needs were a bit different and I had loads of questions. Before he sent me my pre-approval letter, he called to speak with me about what it meant and what could change. He made himself available to me at pretty much any hour via email and texts. He was very responsive and knowledgeable. He's also very straightforward. I explained to him what my expectations were in terms of closing time and other particulars. He said he would meet those expectations but he surpassed them. I closed so quickly my realtor and the seller of course were excited about that. But as a buyer I appreciated being walked through the process in a succinct yet thorough fashion. From pre-approval to closing- the journey was so seamless and I consider myself lucky because I've heard horror stories. I recommend him to anyone in the market. Everything was handled electronically expediently and securely :)"
Buying - College Park, Maryland February 2018
"Mark was amazing to work with. We're first time homebuyers (and this was our first offer on a home) and he went out of his way to explain every little detail to us. We also negotiated a 20 day closing, which required a lot of work on Mark's part, and he made it as easy as possible for us. Throughout the entire process he treated us like family and even bought us a housewarming gift on signing day. We would 100% recommend our friends to work with him. "
Buying - Washington, District of Columbia January 2019
Buying - Washington, District of Columbia April 2019
Buying - Washington, District of Columbia April 2019
"Informative, responsive, friendly, and quick. Couldn�t have asked for a better partner. "
Buying - Washington, District of Columbia June 2019
Buying - Washington, District of Columbia June 2019
"Mark was extremely responsive and very helpful in explaining anything I didn't understand. Very easy to work with!"
Buying - Washington, District of Columbia July 2019
"He's very easy to work with"
Refinance - Washington, District of Columbia July 2019
"I could not have closed on my first home without Mark! Mark and his team went above and beyond for me on this transaction. He handled my very tight turn around time with ease and was always available for me when I had questions (and I had plenty), even when he was away from the office, which I greatly appreciated! He and his team handled many last-minute scrambles with the seller and worked tirelessly to make sure that I could close before my lease (and my down payment assistance, for that matter) expired. Mark is incredibly knowledgeable, courteous, and patient. I went through a couple offers on properties before my final purchase and Mark was there to help with each one, often coordinating with my agent behind the scenes. I felt supported throughout the entire process. Thanks to Mark and the tireless efforts of his team, I am now a proud home owner! I would encourage you to consider Mark and First Home Mortgage for your home purchase."
Buying - Washington, District of Columbia August 2019
"Mark is absolutely incredible. He's been so responsive, so patient, and just wonderful at his job. I will buy every future house with him if I ever move in DC. He's just the absolute best."
Buying - Washington, District of Columbia September 2019
Buying - Washington, District of Columbia September 2019
"Mark was amazing! He was always available to answer my questions and flexible with my needs."
Buying - Takoma Park, Maryland September 2019
Buying - Washington, District of Columbia October 2019
"First Class. Would give future business and refer friends to Mark"
Refinance - Washington, District of Columbia November 2019
Buying - Washington, District of Columbia December 2019
"Mark is very responsive and thorough. He does a great job of explaining things in a way that can be easily understood by buyers."
Refinance - Baltimore, Maryland January 2020
"Mark was great! However, the processor seemed to be a little out of the loop on our communications sometimes."
Buying - Alexandria, Virginia March 2020
"Trustworthy, knowledgeable, honest, friendly"
Refinance - Washington, District of Columbia March 2020
Refinance - Washington, District of Columbia March 2020
Buying - Takoma Park, Maryland April 2020
"Mark is very attentive to needs and communicates consistently throughout the process."
Refinance - Washington, District of Columbia April 2020
"Mark is very honest, responsive, and proactive every step of the way from finding you the right loan to helping you navigate the closing process, which was challenging this year, given the pandemic restrictions on interacting in person. He helped it go VERY smoothly. All that and he's very friendly and pleasant to work with! Couldn't have asked for more!"
Refinance - Washington, District of Columbia May 2020
"Mark is great. I have really enjoyed my borrowing experience with him. He's very responsive, patient, and takes time to explain things to me. I could not be happier to have found Mark and work with him on my mortgage."
Refinance - Washington, District of Columbia May 2020
"First Home and Mark were helpful in the process of refinancing and when an error was made, an effort was made to compensate me for that mistake. Still, the lawyer at the title company suggested that more was required and to his mind a follow-up, in-writing confirmation of the title's being put in my and my wife's name would happen. Back and forth on the other side of proceeding with the closure, that in writing statement of our ability to know that the mortgage company explicitly noted the freedom to have my wife's name was not stated in any more clear manner than an assurance that we were able to do this without the said written confirmation. That leaves me with a sense of disappointment and uncertainty that I shouldn't have regardless of the half point that I was offered as compensation at the time of closing. It could have been made clearer to me when I was agreeing to proceed that this would be the full consequence of the error."
Refinance - Washington, District of Columbia June 2020
"Excellent professional service from start to finish. Highly responsive and communicative throughout the process. Couldn't have asked for a better experience."
Buying - Washington, District of Columbia July 2020
Refinance - Lorton, Virginia August 2020
Refinance - Washington, District of Columbia September 2020
Refinance - Silver Spring, Maryland September 2020
"Great Staff. Very helpful staff throughout the whole process. "
Buying - Waldorf, Maryland September 2020
Refinance - Lorton, Virginia September 2020
"Mark went above and beyond to get me to closing! I experienced some unexpected setbacks with my transaction but Mark's patience and support helped me push forward. Couldn't have asked for a better mortgage officer. "
Buying - Washington, District of Columbia November 2020
"He was very responsive and answered my questions within a reasonable timeframe about the loan process. I will definitely recommend him to friends and family members. "
Buying - Bethesda, Maryland December 2020
"Thoughtful and answers questions in a timely manner. Excellent customer service "
Refinance - Washington, District of Columbia December 2020
Buying - Hagerstown, Maryland January 2021
"Always answers questions in detail, very helpful in navigating a confusing process."
Refinance - Washington, District of Columbia January 2021
"Mark and crew were very helpful in answering all of my questions, including those I didn't know to ask, and worked hard to get my loan approved quickly. Their expertise made the whole mortgage process, from application to closing, run as smoothly as I could have hoped."
Buying - Washington, District of Columbia January 2021
"Mark went above and beyond to meet tight deadlines to ensure we were able to make a prequalified offer and close on time. He answered every question we had quickly and thoroughly, let us know what to expect (as first time buyers), and kept us apprised of how the process was going. "
Buying - Washington, District of Columbia February 2021
Buying - Washington, District of Columbia February 2021
Refinance - Oxon Hill, Maryland March 2021
"During my search for a lender as a first-time homebuyer, I was unsure of the homebuying process and my preapproval qualifications. I saw Mark's profile online through the First Home Mortgage website and contacted him for a preapproval letter on a home I was interested in. Mark contacted me back the same day and explained the entire homebuying process to me, walked me through the loan qualifications, and provided me with a preapproval letter (after verification of my credit) that had a breakdown of all expenses. I received other loan offers from other lenders; however, Mark's customer service exceeded my expectation and I decided that I would use him from that point forward as my lender. Throughout my experience working with Mark, he showed me that his priority was the interest of his clients. He made sure the process of putting down an offer and closing on a home was smooth for me and that I was satisfied with what I was purchasing. He kept in constant touch and provided me with suggestions and workarounds if any issues came up. There was never a time where I did not feel like I could reach out to Mark if I had questions or if there was something I needed from him. Even my relator commented that Mark was an excellent lender to work with based on her interactions with him and that she was able to get everything she needed from him quickly and accurately. I have no doubt that she will recommend his name to her clients who do not have a lender because he made the process seamless for her. When I put down an offer on a home, Mark was able to offer that we could close on the home in 21 days, (despite the fact that we were in the middle of a pandemic and the average time to close on a home was 64 days) and I know that was the biggest factor for why my offer on the home was accepted. During the 21 days, everything was completed on time from our end and we were ready to close. Prior to closing, a title issue came up from the seller's end; however, Mark worked closely with the title company, the seller, and my relator to resolve the issue so I could close as quickly as possible. I know Mark put a lot of time and effort in resolving the title issue when it was not something he had to do. He could have denied the loan and I would have restarted my home search but he worked closely with me, my relator, and my title company to find a viable solution to the title issue so I could purchase the home I wanted. I know for a fact that other lenders or companies would not have gone the extra mile for their clients that Mark and First Home Mortgage did for me. It was by sheer luck that I ran across Mark's name during my search for lenders, but I consider myself fortunate that I did. I cannot thank Mark enough for everything he has done and for all of his effort in closing my home in a timely manner. I wanted to take the time to show my appreciation and to highlight Mark's excellent customer service and dedication to his clients. I have already recommended Mark and First Home Mortgage to other potential homebuyers since I have full confidence in the company and in each lenders' ability to provide an excellent homebuying experience for them. I normally do not recommend specific people or companies since I set high standards in the services I receive, but Mark by far surpassed my expectations. It is because of employees like him that make your company's reputation distinguishable. Again, I cannot thank Mark enough for everything he did and I will work with him and First Home Mortgage in the future if I ever decide to purchase another home."
Buying - Washington, District of Columbia March 2021
"Our experience was wonderful. Mark was great to work with, as he very responsive and answered all of our questions clearly. "
Buying - Washington, District of Columbia March 2021
"Very very thorough and patient. He is a gem. "
Refinance - Washington, District of Columbia March 2021
"Mark is fantastic. He explained everything with such detail and in layman's terms - from the loan options, risks, process, etc. He also communicated with our realtor and the listing agent on our behalf. And, most important, he was very responsive on a very quick offer timeline. We have nothing but great things to say about Mark and would recommend him to anyone."
Buying - Washington, District of Columbia April 2021
"Great explanation and Nice attitude"
Buying - Germantown, Maryland April 2021
"Mark was a great help through my first home mortgage. I appreciated how accessible he made himself and how responsive he was to my questions. I really felt like I understood the process well by the time I made it to close. "
Buying - Alexandria, Virginia May 2021
"Mark was amazing. He was extremely professional, thorough, speedy, and responsive. "
Refinance - Laurel, Maryland May 2021
"Mark was very responsive and helped answer all my questions as a first-time homebuyer. Mark was willing and able to explain clearly every step of the process and got me a great rate!"
Buying - Mount Rainier, Maryland June 2021
"Mark was amazing! He knew we were on budget so he kept running scenarios for us until we reached a monthly payment we could afford. There's no way we would be in our current home with Mark's diligence. "
Buying - Brentwood, Maryland June 2021
Buying - Washington, District of Columbia June 2021
"He was very helpful and responsive. "
Buying - Gaithersburg, Maryland July 2021
"Answered all questions and provided assistance through support staff in his office especially Eileen Hoefer."
Buying - Washington, District of Columbia July 2021
"Had a great experience with Mark. He was quick to send over updated worksheets for expected costs and was very considerate of all of my questions and my concerns as a first time homebuyer. Anytime I started getting nervous about changes in costs and numbers, he would immediately call and text me and discuss the details and quash the fears that I had. Was great to work with him!"
Buying - Arlington, Virginia August 2021
"Mark was very helpful, patient, clear, and explained everything well the first time. "
Buying - Annapolis, MD-Maryland September 2021
"I'll always remember how warm and supportive you have been with our family. Thank you for being such an integral part of our team! You helped us be strong and resilient. The process felt so easy with you, in spite of the hurdles. Your skills and insight allowed us to push through. There were many times where we knew we could turn to you out of anyone else! What an invaluable experience this has been. You'll definitely be hearing from us in the event that we may have any questions '˜ºï¸ and for sure, you're our number one reference! "
Buying - Baltimore, Maryland September 2021
"Mark and team were fantastic, responsive, clear and made the overall process easy and stress free."
Buying - Alexandria, Virginia October 2021
"Mark was very helpful and provided a lot of basic information for us that we didn't know, and was understanding and on judgemental."
Buying - Washington, District of Columbia December 2021
"I keep coming back because of the professionalism and honestly the speed of closing. Mark always ensures that my loans close expeditiously. I feel confident placing offers because I know there'll never be an issue because Mark's vetting process ensures my ducks are all in a row before we get to underwriting. He makes himself available via email and phone for any questions or concerns you have. Oh, I also liked that he provided me financing options to fit my needs. If you have a concern he generally has an answer"
Buying - Catonsville, Maryland January 2022
Buying - Washington, District of Columbia March 2022
"Mark is very fast to respond and made the experience seamless! "
Buying - Alexandria, Virginia June 2022
"Mark was beyond helpful every step of the process. He is empathetic, understanding and was able to give me accurate information. "
Buying - Washington, District of Columbia August 2022
"Mark was extremely helpful in walking me through the mortgage process as a first time home buyer. He took the time to explain the steps and what was needed, so that I felt confident and comfortable throughout the process."
Buying - Washington, District of Columbia September 2022
"Mark is my longtime lender and I wouldn't work with anyone else! He's extremely available when I need, and always friendly and informed."
Buying - Washington, District of Columbia October 2022
"Mark with First Home was wonderful. Extremely responsive and answered all my questions. Easy to work with!"
Buying - Washington, District of Columbia November 2022
"Mark and his team were very professional with the loan process and paperwork. They made the process very easy and clear to follow. They kept us updated and apprised of the whole process. We are very pleased with their services and would recommend others to them. "
Buying - Mechanicsville, Maryland July 2023
" Very professional and very eager to help and get things done very quickly."
Buying - Frederick, Maryland July 2023
"Very responsive. Made the process easier "
Buying - Woodbine, Maryland July 2023

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