Leah Richards

Norcom Mortgage
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Equal Housing Opportunity
Job Title
Branch Manager
Career Started
415 Congress Street, Portland, Maine
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Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.

Leah's Reviews

5.0 Stars - 29 Reviews
"Leah is easy to reach and communicate with. She makes the process feel easy."
Refinance - Gorham, Maine November 2020
"Elizabeth was very patient and expertly explained all aspects of the mortgage process "
Buying - Old Orchard Beach, Maine February 2020
"Leah was awesome, I've recommended her to every contact I discuss homes with. She made our first time buying a home so comfortable in a situation that most would be very uncomfortable. She was trustworthy and always accurate, no surprises, except for a few pleasant ones along the way. "
Refinance - Gray, Maine December 2020
"Leah was an amazing help during every step of the process. "
Buying - Waterville, Maine August 2020
"Leah is an absolute professional and high level mortgage broker! She provides clear and precise information throughout the entire process and goes the extra mile to ensure a successful outcome. Leah will also follow up when the time is right to ensure we are maximizing our borrowing options. I would not hesitate to work with Leah again!"
Refinance - Scarborough, Maine December 2020
"Leah and Norcom were the best. I'm a small business with multiple tax returns for separate businesses, and they handled the Financials like pros. Definitely recommend"
Buying - Levant, Maine June 2020
"Top notch on the ball."
Refinance - Windham, Maine January 2020
"I have financed and refinanced mortgages with Leah, probably, a half a dozen times. She is amazing at her job! Enough so that I have recommended her to friends and coworkers. She is very attentive and responsive...even during off hours and weekends! Norcom, lost a star because, on a couple of occasions, the owner, all but promised to NOT sell my loan to another servicer (I made the request to not sell my loan because of a bad experience with another servicer) and it wasn't more than a couple weeks later, I got a notice saying my loan was sold."
Refinance - Kennebunk, Maine June 2020
"Friendly, professional and helpful!"
Refinance - Gorham, Maine November 2020
"Leah has been phenomenal in every aspect of our first mortgage to our refinance. I would recommend her in a heartbeat."
Refinance - Gardiner, Maine March 2020
"Leah is knowledgeable and very hands-on. We had some tricky issues and she was never at a loss as to how to deal with them. "
Buying - Whiting, Maine March 2021
"Leah is exceptionally professional, prompt, informative and made the entire process wonderfully painless. My one comment, you aren't paying her enough. "
Buying - Harrington, Maine April 2021
"Leah made the refinancing process fast and easy, and was always super helpful whenever I had questions."
Refinance - North Yarmouth, Maine May 2021
"Very informative, knowledgeable and helpful. She certainly knows the mortgage loan business."
Buying - Bristol, Maine August 2021
"We submitted offers on 4 homes during our home search. Without delay Leah supplied pre-approval documents as requested. She was easy to contact and always quick to answer all of our questions. She was very pleasant and knowledgeable. Norcom was very good to work with. The application process was very understandable and their website was very user friendly. All in all our home purchase was stress free and quick. I'd highly recommend both Leah Richards and Norcom Mortgage for people seeking an easy to work with lender. "
Buying - Gorham, Maine August 2021
"Leah was extremely helpful through the whole process. She answered any questions I had and resolved any issues promptly. "
Buying - Chester, New Hampshire September 2021
"Leah spent lots of time answering all of our questions. She was very professional and easy to work with. "
Buying - Bass Harbor, Maine September 2021
"Easiest and most efficient lending process ever!"
Buying - Portland, Maine September 2021
"We are first time home buyers and not familiar with the process, so I had a LOT of questions. Leah was always available to answer any question with a quick response time. "
Buying - Bath, Maine October 2021
"This was the first time I've bought a house and Leah made it very painless. She was very descriptive, reliable, and the deadlines we had to meet in such a sort time was very impressive on her behalf. I'm glad I chose Norcom Mortgage!! Such outstanding work!!!"
Buying - Bath, Maine October 2021
"Leah has been so available and knowledgeable every time I needed help or information. She didn't mind replying to my late evening/night emails and provide responses that were easy for me to understand and process. She really did extra miles for me to be able to go through the whole process. "
Buying - Biddeford, Maine November 2021
"Extremely helpful, communication was great"
Refinance - Perham, Maine December 2021
"Leah was amazing! Awesome attention to detail and incredible communication"
Buying - Turner, Maine February 2022
"Leah was wonderful from beginning to end! We had many hiccups throughout the process and Leah worked tirelessly to make sure we were taken care of. We went through this process 3,000+ miles away and Leah was always a phone call or email away!"
Buying - Standish, Maine August 2022
"Leah was thorough, always on time, and a great person to do business with. "
Buying - Casco, Maine August 2022
"Extremely helpful, kind and personable, helped educate me on the process as it was my first time buying a home. "
Buying - Sabattus, Maine October 2022
"Very thorough and willing to go above and beyond by working even when it may be a weekend."
Buying - Oxford, Maine October 2022
"Leah is very knowledgeable, professional, and personable. She was in touch with me frequently and made sure I fully understood what the process was. I will recommend her and Norcom to anyone I know who may be thinking of buying or refinancing. "
Refinance - Westbrook, Maine January 2023
"Leah is AMAZING! She is professional, knowledgeable and extremely responsive. She is there every step of the process. We trust her completely!"
Buying - Gray, Maine August 2023

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