Kelly Turner

Total Mortgage Services, LLC Equal Housing Opportunity
Job Title
Loan Officer
Career Started
340 Hebron Ave Suite 1B, Glastonbury, Connecticut
For updated license info and work history visit  NMLS Consumer Access To claim your profile, ask questions or get more information contact us
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.

Kelly's Reviews

5.0 Stars - 41 Reviews
"Kelly is extremely knowledgeable. Her expertise was crucial and appreciated as she helped us through the refinance process and getting us the best rate possible."
Refinance - Wethersfield, Connecticut November 2020
"She is amazing! She is super knowledgeable and helpful throughout the whole process!"
Refinance - Marlborough, Connecticut August 2020
"Kelly clearly explained the loan process to me, so that I knew exactly what to expect. She was always available and answered every question I had (I had a lot). She definitely knows the ins and outs of her business, which is perfectly complimented with her professional and dedicated attitude toward her clients. "
Refinance - South Glastonbury, Connecticut December 2020
Refinance - Stratford, Connecticut December 2020
"Kelly was wonderful. The whole process couldn't have been any smoother. I highly recommend d her. "
Buying - East Lyme, Connecticut September 2020
"Kelly was amazing, she answered every call, text, and email right away no matter how many times we had a question. This was our first time buying and we had a lot of hoops to jump through, in a short period of time. We closed on time, her and her team were a huge reason why. "
Buying - Barkhamsted, Connecticut November 2020
"Kelly was very professional, informative, patient, responsive, kind, knowledgeable and worked for us! She got back to us in a timely fashion as well as made sure we were getting the best rates. She was very easy to work with and kept us informed through the whole process. Highly recommend. This is my second time working with Kelly and I would work with her again and refer her to all my friends and family! "
Buying - Harwinton, Connecticut December 2020
Refinance - New Haven, Connecticut December 2020
"There are not enough words to describe how great Kelly is at her job. She is patient. She explains exactly what every number is. She is available. She is very smart about the industry but also doesn't use confusing jargon. She uses the top technology so all of your documents get to her quickly and therefore her turnaround time is very fast. We had offer letters in record timing. I interviewed 4 mortgage lenders including Kelly and she blew them all out of the water. I have referred Kelly many times and all of those people completely agree with how easy it is to work with Kelly! She is also very smart. I have asked many questions about different situations and mortgages and she always seems to know the answer. Thank you, Kelly ! You are truly wonderful. "
Buying - Fairfield, Connecticut August 2020
"Kelly communicated very well and made the process easy."
Refinance - Hamden, Connecticut May 2020
Buying - Enfield, Connecticut August 2020
"I've referred Kelly to many of my real estate clients and also used her to do my own refi. The process is always seamless with Kelly, communication is consistent and there are never any surprises or delays "
Refinance - Simsbury, Connecticut April 2020
"Kelly Lynn was patient and a true professional. She was engaging and always had an exceptional demeanor. "
Buying - Old Saybrook, Connecticut February 2021
"Kelly was very responsive and kept us up to date on the timeline to close. She anticipated all of our questions and explained everything very thoroughly to us throughout the process. We were able to close early thanks to her preparation and frequent reminder as to what was required. "
Buying - East Hampton, Connecticut February 2021
"Kelly was great through the whole process. She answered all our questions & concerns, was available during the weekends when we needed info. She made this stressful process so easy & quick. Thank you for all you did, Kelly. "
Buying - Middletown, Connecticut May 2021
"On point , fast easy to deal with"
Buying - Enfield, Connecticut May 2021
Refinance - Middletown, Connecticut April 2021
"Kelly went above and beyond to help get my loan closed. She engaged so closely with my agent and attorney. Even though it wasn't the smoothest closing, Kelly kept me informed and helped me through the process. She did an excellent job helping me understand the process and what to expect. She was attentive and responsive. I'll absolutely be recommending her and using her again in the future! "
Buying - Glastonbury, Connecticut May 2021
"Kelly made everything so easy! The process was seamless with no stress! I'll definitely be recommending her and coming back for refinancing!"
Buying - Cromwell, Connecticut June 2021
"Kelly was incredible. Explained the entire process and was always there to answer any questions. The very best!!"
Buying - Canton, Connecticut June 2021
"Easy to work with and had our best interests in mind. Would hands down work with Kelly again."
Refinance - Columbia, Connecticut July 2021
"Kelly Turner was professional, friendly and one of the best people I have every worked with. She is a asset to your company. "
Buying - Manchester, Connecticut September 2021
"Answered all inquiries and questions immediately. Made the process very easy. "
Buying - Plantsville, Connecticut September 2021
"Excellent, was very fast to respond to all of our questions and made refinancing our home a smooth process!"
Refinance - Mystic, Connecticut September 2021
"Kelly is amazing. Organized, prompt, responsive and above and beyond "
Buying - Hebron, Connecticut September 2021
"Kelly did an excellent job for us!"
Refinance - Old Saybrook, Connecticut September 2021
"Kelly is very detailed, organized, helpful. She's was always on top of due dates, confirming we submitted paperwork through all steps of the process. It was seamless and painfree!"
Buying - Glastonbury, Connecticut November 2021
"Kelly has been an amazing partner for us in our refinancing journey. She was very flexible, responded to all our inquiries with urgency. She was also very patient with us - explaining all details and providing recommendations. I really value her expertise and professional approach to us as clients and would recommend her for sure to my network. THANK YOU, Kelly for everything! Norcom Mortgage is a valued company with sophisticated platform that made all documentation collection much easier. The closing date was established and thanks to clear structure and transparency provided by Norcom, we managed to close on time. THANK YOU"
Refinance - Glastonbury, Connecticut November 2021
"She was great! She kept me updated throughout the process & moved things through quickly and smoothly! Thank you for all your help Kelly!"
Buying - Clinton, Connecticut December 2021
"extremely helpful, knowledgeable and very responsive"
Refinance - Granby, Connecticut December 2021
"I was very pleased with the entire mortgage process. Kelly was consistently ahead of deadlines and would also remind me of items that needed attention that I had forgotten about. Her staff was very helpful and quick to respond. I thought the entire process would be long and difficult and I was SHOCKED by how easy each step was and we had a "clear to close" with plenty of time to spare! I highly recommend Kelly Turner and Norcom Mortgage for buying a home!!"
Buying - Glastonbury, Connecticut January 2022
" Kelly was very knowledgeable, walked us thru every step, and had us close earlier than originally planned. Would highly recommend to anyone."
Buying - Portland, Connecticut January 2022
"I had an amazing experience all the way around. I highly recommend Kelly, her team, and Norcom. They were able to get my loan approved when the last lending company could not. "
Buying - Cromwell, Connecticut January 2022
"Couldn't recommend Kelly enough!"
Buying - Enfield, Connecticut February 2022
"Kelly was so informative, supportive, she handled us with kid gloves while being extremely honest. She was always available and never gave up on us. I would recommend her to anyone and plan on doing more business with her in the future."
Buying - Manchester, Connecticut March 2022
"Really quick and always picks up. Amazing "
Buying - Bristol, Connecticut March 2022
"Kelly is amazing! I knew from our very first meeting that I would have a great experience. She guided me through the lending process, answered all my questions and provided excellent advice along the way. "
Buying - Glastonbury, Connecticut April 2022
"Kelly was amazing. She was so easy to communicate with. She always made herself available to us, and when she knew she wouldn't be available she always let us know who we could communicate with in the meantime. She was very knowledgeable and in tune with our needs and made the mortgage process as simple as possible for us. "
Buying - Middletown, Connecticut April 2022
"Kelly was always available to help move the process forward and help us to understand the details of the process. She fought to get the best rates for our loan. She is very knowledgeable and easy to work with. "
Buying - Newington, Connecticut April 2022
"Kelly was so helpful with the mortgage process kept us informed and explained everything very well so we understood "
Buying - Meriden, Connecticut April 2022
"Kelly was an invaluable resource throught our home buying process. She is knowledgeable, supportive, and willing to share her time in order to help quell any concerns. I appreciate all of her guidance and effort in making sure that our experience was smooth and informed at every step of the way. Thank you Kelly for all of your time and attention. "
Buying - Mansfield Center, Connecticut April 2022

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