Justin Bender

"If 0 was an option I would select it. This process was absolutely awful. Had it not been for my relator I doubt that I would have been able to close when I did. That being said our closing was already delayed 7 days and for the Norcom team to be unprepared following an additional 5 work days to complete their due diligence was unacceptable. The team was hard to communicate with and when I did communicate with them it would be to provide the same information over and over again. I was also told by my lender Justin that the federal programs I was trying to utilize were "no longer available" which when I called the PA HUD office I was told that information was inaccurate and Justin still refused to help me in anyway access those programs. Then to hear how unkind, and quite frankly, rude he was to my relator the day of closing when she was the ONLY person I could get to assist me was appalling. I have such a negative taste in my mouth as a result of this companies negligence and I will NOT recommend them to any home buyers. What should have been one of the best and most exciting experiences of my life was absolutely TERRIBLE. I'm not one to complain or write negative reviews as I can often find the good work that someone has done and I can always recognize the hard work that someone puts in to make something happen, but in the few weeks leading up to and following closing I am still struggling to find the good in this unnecessarily stressful situation."