Joni Miller

Job Title
Senior Loan Officer
Career Started
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.

Joni's Reviews

4.8 Stars - 35 Reviews
Buying - Southbridge, Massachusetts October 2017
"Joni is fantastic. We had a challenging loan and there is no way we could have made it through without her. Top notch in every way."
Buying - Florence, Massachusetts October 2017
Buying - East Longmeadow, Massachusetts August 2018
"Very positive to work with. "
Buying - Chicopee, Massachusetts September 2018
Buying - Westfield, Massachusetts November 2018
"Fast, detailed service! And Joni really cares about what's best for the customer! I'd give them a million stars if I could!"
Buying - Northampton, Massachusetts January 2019
"Joni was a joy to work with, she worked and deligently to get the best product for me. I can't say enough about how happy I am with her service, and my experience!"
Buying - Easthampton, Massachusetts February 2019
"We of course had options with mortgage lenders, but speaking with Joni gave us so much information to be educated buyers. She was hands down the best and most personally invested in our biggest purchase of our lives. Not only for the mortgage and all that it entailed, but with home options as well. She taught us to look more critically at potential homes and assess the future costs that would come with them. She helped us become more financially wise. And we will always be grateful. "
Buying - Easthampton, Massachusetts June 2019
"Great in all phases of the complicated process"
Buying - Northampton, Massachusetts November 2019
Buying - Belchertown, Massachusetts December 2019
"She is very thorough, and a joy to work with. Made the stressful process easier to go through."
Buying - Feeding Hills, Massachusetts October 2020
Buying - Springfield, Massachusetts June 2020
"Joni was amazing. Attentive, helpful, and pulled off a closing in record time! I would recommend Joni Miller to anyone looking to buy a house."
Buying - Holyoke, Massachusetts July 2020
Refinance - Agawam, Massachusetts September 2020
"She was very helpful and knowledgeable and walked me through each step. "
Buying - Easthampton, Massachusetts September 2020
"Joni was extremely responsive, knowledgeable, and has an efficient and easy process for the borrower. I would highly recommend working with Joni & Mortgage Network. "
Buying - Otis, Massachusetts September 2020
Buying - Springfield, Massachusetts October 2020
"Mrs. Joni Miller is a person you can trust. you feel very comfortable working with her. She has an outstanding professionalism. I want to thank Her for all the effort she put in to her work to help me with all my process. Thank you so much Mrs. Miller."
Buying - Becket, Massachusetts November 2020
"Joni is super knowledgeable and just a great person to work with. "
Buying - Westfield, Massachusetts December 2020
"Joni is amazing!"
Buying - Feeding Hills, Massachusetts December 2020
Buying - Easthampton, Massachusetts December 2020
"Joni did a fantastic job navigating me through this process. I valued her calm and supportive attitude. "
Buying - Chicopee, Massachusetts January 2021
Refinance - Worcester, Massachusetts February 2021
Refinance - Ludlow, Massachusetts March 2021
"I found the communication poor. Joni was condescending. The first disclosure that I was asked to sign had errors in it that Joni expected me to ignore and sign the document anyway. She never went over the final documents with me. I often received emails that were out of the blue asking for sensitive financial information that I wasn't warned about so wasn't aware they were coming. The canned videos that I received were , impersonal and condescending. Overall, lack of information during the process. The lawyer's office that was used ended up being terrible for the closing. I was told that Covid precautions would be followed and they absolutely were not. If I had not been vaccinated, I would have refused to allow the closing to proceed under the circumstances. The person who came to my house was a notary public, not even a paralegal. She wasn't able to answer my questions about some of the forms, so I ended up calling a friend during the closing to answere my questions. Finally, I had made it clear that I wanted my payoff amounts sent directly to the lenders, but received the checks in the mail from the lawyers office to send myself. This was absolutely NOT what I had discussed with Joni. I would not recommend this organization to anyone. "
Refinance - Florence, Massachusetts March 2021
"Decent price for points and an attractive interest rate. Fairly stress free home buying experience"
Buying - West Springfield, Massachusetts May 2021
"Joni was friendly, supportive, and responsive. She kept us on track!"
Buying - Easthampton, Massachusetts May 2021
"Joni is exceptional in every way - communication, professionalism, knowledge, follow-up, follow-through"
Buying - Enfield, Connecticut October 2021
Refinance - Wilbraham, Massachusetts October 2021
"Helped with so much more than just the actual mortgage process. Some pre work with credit counseling, plus therapy when I was spiraling and uncomfortable with certain parts of the process!"
Buying - Chicopee, Massachusetts December 2021
"Joni is a rock star. She was patient and thorough as we sorted out all that was needed for our refinance (and the original financing, too!) with all the complications of self-employment. She's wonderful to work with. "
Refinance - Florence, Massachusetts January 2022
"She was very helpful and patient with me l. "
Buying - Springfield, Massachusetts January 2022
"She was awesome to work with "
Buying - East Longmeadow, Massachusetts March 2022
"She was amazing to work with. Always answered our questions. Very knowledgeable of the market. We couldnt have asked for anyone better!"
Buying - Monson, Massachusetts October 2022
"Great experience, helped walk me through the process, as this was my first home purchase. "
Buying - Belchertown, Massachusetts March 2023

Joni's Sample Area of Work

Contact Joni Miller

Select your loan type
I am interested in
We respect your privacy and will share your information with this loan officer ONLY. See our Privacy Policy