Jolene Moore

NMLSID#
448601
Company
MAIN STREET HOME LOANS a Division of NFM Lending
Participating lenders have agreed to a LENDAID code of conduct relative to transparency and independent customer surveys.
Certified
Equal Housing Opportunity
Job Title
Vice President, Senior Home Loan Consultant
Career Started
2000
Address
3975 Fair Ridge Drive #320N Fairfax, Fairfax, Virginia
For updated license info and work history visit  NMLS Consumer Access To claim your profile, ask questions or get more information contact us
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.
Certified

About Jolene Moore

With over 16 years of mortgage experience, my team and I are committed to giving our clients and referral partners a stress-free mortgage process. Finding the best possible financing solution for my clients is my top priority. I take great pride in the fact that my business has been build entirely from referrals, so my goal is for you to be WOWED by the quality of our service. I hope to be your mortgage resource not only now, but well into the future. With that in mind, these are the commitments that my team makes to you. We will do our best to make sure you: Receive consistent and detailed communication along the way - Close on time - Close accurately If you have any questions during the process, please feel free to reach out to myself or my team. All my best, Jolene Moore

Jolene's Reviews

5.0 Stars - 39 Reviews
"Super responsive and helpful. Answered all my many questions. Great experience."
Buying - Arlington, Virginia April 2020
"Jolene made everything so easy and seamless. I was kept updated every step of the way."
Refinance - Fairfax, Virginia April 2020
Buying - Accokeek, Maryland May 2020
"This is my third mortgage with Jolene, it is always a smooth and quick experience."
Refinance - Ashburn, Virginia May 2020
"Jolene and her team go above and beyond. They are efficient and communicate well!"
Refinance - Alexandria, Virginia May 2020
Refinance - Aldie, Virginia May 2020
"She was knowledgeable, no-nonsense, and very responsive. Exactly what I needed."
Buying - McLean, Virginia June 2020
"Great rate. Very helpful guidance breaking down closing costs and monthly loan payments. Team was extremely responsive during the entire process."
Refinance - Arlington, Virginia June 2020
"She is very professional & proactive. Dealing with her since 7 years. She is the best."
Refinance - Aldie, Virginia June 2020
"Jolene was extremely helpful and responsive. She answered all of our questions and her team served as wonderful intermediaries between us and the loan underwriters."
Buying - Leesburg, Virginia July 2020
"Awesome experience "
Buying - Reston, Virginia July 2020
Buying - Clifton, Virginia July 2020
Refinance - Ashburn, Virginia July 2020
"No superises everything went smooth "
Buying - Culpeper, Virginia August 2020
"Jolene and her team are great. They take the time to explain everything and are always responsive. They kept us informed on everything going on with our loan. "
Refinance - Aldie, Virginia August 2020
"I was very nervous at the beginning of this process. Jolene and her team were very pleasant to work with. No pressure from them. they were quick with their responses as well. "
Refinance - Bowie, Maryland August 2020
Buying - Falls Church, Virginia August 2020
"We are so thankful for Jolene and her team'€”they were quick to respond to every question we had and made the whole process easy for us. "
Refinance - Ashburn, Virginia September 2020
"Jolene has been responsible for the financing of my home twice. Each time, she is professional, prompt, responsive, and works hard to secure the best deal for me. I highly recommend her services."
Refinance - Bealeton, Virginia September 2020
"Fantastic experience. Made everything painless, as easy as possible, and kept me informed at every step of the process."
Refinance - Sterling, Virginia September 2020
"She's the best to work with. I know I'm going to be taken care of!"
Refinance - Falls Church, Virginia September 2020
"Jolene and Kourtney listened to my needs, why earlier refis didn't work out, and advised on things I could do before closing to get a better rate, like closing an account I wasn't even aware was a lien. She even took my word that I would do those things. They kept me apprised the whole way and let me know a realistic timeframe. They even got me a lower rate right before closing!"
Refinance - Aldie, Virginia October 2020
"Jolene and the whole team were on top of everything. Have referred two friends."
Refinance - Ashburn, Virginia October 2020
"Very knowledgeable and always there to help answer questions! Great experience!! I recommended numerous people to her and they have all had the same wonderful experience!!"
Refinance - Warrenton, Virginia November 2020
"Very responsive and attention to detail to make sure we're getting the best rates!"
Refinance - Ashburn, Virginia November 2020
"Jolene and her team were attentive and quick to answer any question I had! They were great and I strongly recommend them :) "
Buying - Woodbridge, Virginia November 2020
Refinance - Bowie, Maryland November 2020
"Jolene and Kourtney listened to my needs, why earlier refis didn't work out, and advised on things I could do before closing to get a better rate, like closing an account I wasn't even aware was a lien. She even took my word that I would do those things. They kept me apprised the whole way and let me know a realistic timeframe. They even got me a lower rate right before closing!"
Refinance - Aldie, Virginia November 2020
"I am a first time home buyer and needed a lot of questions answered and a lot of guidance. Jolene, was an amazing loan officer who helped me from step one right up to the day of settlement. Marissa, loan partner, was amazing as well - she took the time to take my phone calls, walking me through cost analysis pages and simply to have a conversation about how overwhelmed I was and never once rushed me. My loan processor, Caitlin K was just as amazing and even more patient with me! She answered all my emails asking the same questions and took the time to explain anything I needed, in depth. Although I am sure she had many other loans to work on, she always made me feel like she always had time for me. Overall this team was amazing and I will recommended them to anyone buying a home. If you ladies read this, THANK YOU for making my first buying experience so easy even during these crazy 2020 times. "
Buying - California, Maryland November 2020
"Very easy to talk to. Helped me thru the process. Sent me reminders. Excellent experience with Jolene. "
Refinance - Dumfries, Virginia December 2020
"Jolene was always available to talk with and guide me through the mortgage process. She and her team were professional, efficient and caring during a very important time for me. It was a great experience!!"
Buying - Warrenton, Virginia December 2020
"Jolene was extremely responsive and her team was top-notch. They were quick, kind and courteous with all instructions provided and answers to questions I had. The expectations of the loan process was well defined and provide very early in the process. There were no hiccups and everything closed great."
Refinance - Centreville, Virginia December 2020
Buying - Centreville, Virginia December 2020
"Professional, detailed in everything. Most of all, the team gets the job done."
Buying - Fairfax, Virginia December 2020
"Jolene and her team returned phone calls/emails expeditiously and were extremely knowledgeable with my refinance. I will absolutely be recommending their team to friends interested in refinancing."
Refinance - Bristow, Virginia December 2020
"Jolene and her staff were very professional. They guided me through the process by providing updates and quickly responded to my questions. I especially liked the video messages-- a very nice, and personal touch! "
Refinance - Ellicott City, Maryland January 2021
"Jolene's team, especially Kourtney Richards, made it very easy. They also kept in touch with me to let me know what to expect next. I've already recommended them to a friend who wants to refinance."
Refinance - Reston, Virginia January 2021
Refinance - Falls Church, Virginia January 2021
Refinance - Reston, Virginia January 2021

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