Jay Franklin

First Home Mortgage
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Equal Housing Opportunity
Job Title
Branch Sales Manager
Career Started
2200 Defense Highway suite 400 Crofton, Crofton, Maryland
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.

About Jay Franklin

Jay serves a variety of clientele and his extreme knowledge has helped develop a constant referral network. Jay says, "I am available to clients no matter the location, time or day of the week. The loan process can be as personal or impersonal as the clients prefer, but I enjoy interacting and meeting people. Our team gets everything done upfront so the process is as smooth as possible from the initial application until the loan closes. It is a team effort."

Jay's Reviews

4.9 Stars - 24 Reviews
"Jay is great. He makes it very easy for us."
Refinance - Annapolis, Maryland October 2018
"Jay is a very professional and informative loan officer."
Refinance - Upper Marlboro, Maryland October 2018
"He is definitely great at what he does! He was able to get us through our home buying experience without any hiccups, educated us throughout the entire process, was always aSingle Familyilable and responsive, and has a good team of folks that assisted and made it all happen for us! "
Buying - Lusby, Maryland October 2018
"Very efficient, friendly and knowledgable."
Buying - Gambrills, Maryland January 2019
"Jay answered every question I had thoroughly and did all he could to make the process as painless as possible."
Buying - Millersville, Maryland February 2019
"Jay was great to work with and very helpful!"
Buying - Crofton, Maryland April 2019
Buying - Bowie, Maryland June 2019
"Jay was amazing! Super helpful every step of the way, answered every question with a smile and very in depth! "
Buying - Edgewater, Maryland June 2019
"Jay and his Team were first class all the way. Easy to work with, they kept me informed along the way and it all ended with a very smooth closing. "
Buying - Harwood, Maryland July 2019
"Jay kept in contact with me though out the process and was available to answer any of the questions I had. Great Job!"
Buying - Glen Burnie, Maryland July 2019
Buying - Bowie, Maryland July 2019
"Jay worked with me for almost a year to find my house. He told me what I could do to get better rates and was patient throughout the process."
Buying - Annapolis, Maryland July 2019
Refinance - Gambrills, Maryland September 2019
"He is a very knowledgeable person. I was very pleased to work with him. He contacted me about lower interest rates and I was able to save money by refinancing."
Refinance - Elkridge, Maryland September 2019
Refinance - Centreville, Maryland October 2019
"Jay was extremely helpful and accommodating. It was a pleasure to work with Jay."
Refinance - Sykesville, Maryland October 2019
"Jay is the Numbers God!! Says it all!"
Refinance - Pasadena, Maryland October 2019
Buying - Millersville, Maryland October 2019
"Jay was always available if I had questions and checked in to make sure everything was good. Very easy experience for me."
Buying - Odenton, Maryland October 2019
"Will use again"
Buying - Union Bridge, Maryland November 2019
"Jay is knowledgeable in every facet of acquring a mortgage loan and when refinancing. Very professional, polite, and an expert at informing on the process. I would recommended Mr. Franklin to all of my friends and family. As whole the entire team was diligent and easy to get a hold of with questions and concerns. They also were very patient with a customer who tends to be busy at work and miss a deadline here or there."
Refinance - Arnold, Maryland November 2019
"Jay was professional and very helpful and easy to work with"
Refinance - Annapolis, MD-Maryland November 2019
"Excellent experience, easy as 123! Any time any info I needed. Does not get better then Jay service. Thank you Jay Franklin for a Profesional job!"
Buying - Crofton, Maryland December 2019
"Professional, knowledgeable, and always goes the extra mile. He's one of the best in the business."
Refinance - Chesapeake Beach, Maryland December 2019

Jay's Sample Area of Work

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