Jay Franklin

First Home Mortgage
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Equal Housing Opportunity
Job Title
Branch Sales Manager
Career Started
2200 Defense Highway Suite 400 , Crofton, Maryland
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.

About Jay Franklin

Jay serves a variety of clientele and his extreme knowledge has helped develop a constant referral network. Jay says, "I am available to clients no matter the location, time or day of the week. The loan process can be as personal or impersonal as the clients prefer, but I enjoy interacting and meeting people. Our team gets everything done upfront so the process is as smooth as possible from the initial application until the loan closes. It is a team effort." First Home Mortgage Corporation NMLS ID #71603 (www.nmlsconsumeraccess.org)

Jay's Reviews

4.9 Stars - 39 Reviews
"Jay is great. He makes it very easy for us."
Refinance - Annapolis, Maryland October 2018
"Jay is a very professional and informative loan officer."
Refinance - Upper Marlboro, Maryland October 2018
"He is definitely great at what he does! He was able to get us through our home buying experience without any hiccups, educated us throughout the entire process, was always aSingle Familyilable and responsive, and has a good team of folks that assisted and made it all happen for us! "
Buying - Lusby, Maryland October 2018
"Very efficient, friendly and knowledgable."
Buying - Gambrills, Maryland January 2019
"Jay answered every question I had thoroughly and did all he could to make the process as painless as possible."
Buying - Millersville, Maryland February 2019
"Jay was great to work with and very helpful!"
Buying - Crofton, Maryland April 2019
Buying - Bowie, Maryland June 2019
"Jay was amazing! Super helpful every step of the way, answered every question with a smile and very in depth! "
Buying - Edgewater, Maryland June 2019
"Jay and his Team were first class all the way. Easy to work with, they kept me informed along the way and it all ended with a very smooth closing. "
Buying - Harwood, Maryland July 2019
"Jay kept in contact with me though out the process and was available to answer any of the questions I had. Great Job!"
Buying - Glen Burnie, Maryland July 2019
Buying - Bowie, Maryland July 2019
"Jay worked with me for almost a year to find my house. He told me what I could do to get better rates and was patient throughout the process."
Buying - Annapolis, Maryland July 2019
Refinance - Gambrills, Maryland September 2019
"He is a very knowledgeable person. I was very pleased to work with him. He contacted me about lower interest rates and I was able to save money by refinancing."
Refinance - Elkridge, Maryland September 2019
Refinance - Centreville, Maryland October 2019
"Jay was extremely helpful and accommodating. It was a pleasure to work with Jay."
Refinance - Sykesville, Maryland October 2019
"Jay is the Numbers God!! Says it all!"
Refinance - Pasadena, Maryland October 2019
Buying - Millersville, Maryland October 2019
"Jay was always available if I had questions and checked in to make sure everything was good. Very easy experience for me."
Buying - Odenton, Maryland October 2019
"Will use again"
Buying - Union Bridge, Maryland November 2019
"Jay was professional and very helpful and easy to work with"
Refinance - Annapolis, MD-Maryland November 2019
"Excellent experience, easy as 123! Any time any info I needed. Does not get better then Jay service. Thank you Jay Franklin for a Profesional job!"
Buying - Crofton, Maryland December 2019
"We have always had a positive experience with Jay, and whenever we had a question about our mortgage he has always taken the time to explain the information clearly to us. We are extremely grateful for his professionalism and wealth of knowledge, and it's made my wife and I very comfortable asking him questions about our home."
Refinance - Sykesville, Maryland February 2020
"He is wonderful to work with. Very knowledgeable, reliable and efficiently gets the job done. He is always available to answer questions. Would work with him again."
Buying - Columbia, Maryland February 2020
"From first introduction through final settlement, he guided the process through to a successful completion. Highly recommended."
Buying - Easton, Maryland March 2020
"Jay is great and very responsive"
Refinance - Crofton, Maryland March 2020
Buying - Riva, Maryland April 2020
Refinance - Bowie, Maryland May 2020
"Jay and the team were great. They made the process as smooth as it could be!!"
Buying - Shady Side, Maryland June 2020
"Jay keeps everything moving like a well oiled machine. No complaints"
Refinance - Millersville, Maryland June 2020
"Always attentive Personable Nice guy I never felt '€œlike a number'€ Good experience"
Refinance - Woodstock, Maryland June 2020
"Mr Franklin was extremly helpful throughout the entire process of helping me buy my first home. He was able to easily explain and walk me through all the steps to buying a home. If I had any questions he was easily able to be contacted. He is great about giving you updates throughout the process as well. Overall I had an excellent experience working with him which made the home buying process much better and less stressful."
Buying - Crofton, Maryland June 2020
"Jay is knowledgeable in every facet of acquring a mortgage loan and when refinancing. Very professional, polite, and an expert at informing on the process. I would recommended Mr. Franklin to all of my friends and family. As whole the entire team was diligent and easy to get a hold of with questions and concerns. They also were very patient with a customer who tends to be busy at work and miss a deadline here or there."
Refinance - Arnold, Maryland November 2019
"Jay Franklin made getting this morgage super easy and quick and he even reached out to me in February when interest rate dropped so that I could refinance at a much lower interest rate."
Refinance - Bowie, Maryland March 2020
"Professional, knowledgeable, and always goes the extra mile. He's one of the best in the business."
Refinance - Chesapeake Beach, Maryland December 2019
Buying - Gambrills, Maryland June 2020
"Outstanding service throughout the loan process. Very patient and supportive. "
Buying - Accokeek, Maryland July 2020
"They were clear, the website was clean and easy to use. Very responsive team!"
Refinance - Annapolis, Maryland July 2020
Buying - Bowie, Maryland July 2020

Jay's Sample Area of Work

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