Ingrid Mckeel Rapavy

NMLSID#
448531
Company
First Home Mortgage
Participating lenders have agreed to a LENDAID code of conduct relative to transparency and independent customer surveys.
Certified
Equal Housing Opportunity
Job Title
Mortgage Loan Officer
Career Started
2002
Address
1015 15th Street Suite 375, Washington, District of Columbia
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.
Certified

Ingrid's Reviews

4.8 Stars - 60 Reviews
"Ingrid goes above and beyond helping her clients and making sure they are up to speed on the mortgage/home buying process. I will plan on working with Ingrid in the future for my next home purchase, and will gladly refer her to friends and family. "
Buying - Washington, District of Columbia July 2018
"She was very helpful and always there when I needed her for any question. Ms Ingrid is the best."
Buying - Washington, District of Columbia December 2017
Buying - Alexandria, Virginia December 2017
"Ingrid was great !!!!"
Buying - Washington, District of Columbia December 2017
"Ingrid was absolutely amazing! Very professional, efficient, and knowledgeable. She helped me through the process hand in hand. I've referred her to a few people. Outstanding customer service. Thank you Ingrid for going above and beyond."
Buying - District Heights, Maryland January 2018
Buying - Arlington, Virginia January 2018
"Ingrid was very helpful. She was knowledgeable, responded quickly to questions and provided great customer service!!!"
Buying - Washington, District of Columbia February 2018
"Ingrid was so helpful and extremely responsive!"
Buying - Washington, District of Columbia March 2018
"She was very interactive and professional. She answered all of my questions and returned my calls. She is excellent!"
Buying - Washington, District of Columbia March 2018
"Very straight forward."
Buying - Washington, District of Columbia April 2018
"Ingrid was fantastic and I've referred her 2 clients this past year. She was knowledgeable, returned my calls/email quickly and patiently helped me pick the best mortgage."
Buying - Germantown, Maryland April 2018
"Overall process of securing a loan was terrible: endless requests for more and more documentation. Requests for info we had already provided. But Ingrid Rapavy was fantastic! She was responsive, patient, speedy, empathic. She is your star! She deserves a raise."
Buying - Washington, District of Columbia May 2018
"Very professional and responsive. Always got right back to me with answers to my questions. Took the time to explain what exact documentation was needed and why."
Buying - Vienna, Virginia June 2018
"Ingrid is absolutely amazing!!! She's always had my best interest at heart and quickly shifted gears when my desired home purchase changed. Stellar service!!!"
Buying - Washington, District of Columbia June 2018
Buying - Arlington, Virginia June 2018
Buying - Washington, District of Columbia September 2018
Buying - Washington, District of Columbia September 2018
"Ingrid is patient, trustworthy and extremely hard-working. She was always aSingle Familyilable to help no matter what day or time. I would recommend her to anyone. I only wish there were real estate agents as dedicated."
Buying - Hagerstown, Maryland October 2018
"Ingrid was fantastic. She made the purchase of our new home easy and efficient. She was clear and consistent in her communications and her entire team was a true pleasure to work with."
Buying - Washington, District of Columbia December 2018
"Very fast to respond and answered all my questions."
Buying - Vienna, Virginia January 2019
Buying - Burke, Virginia January 2019
"Ingrid worked with us every step of the way to understand our options and to make our loan work for the home we were searching for. We were absolutely delighted with her personal can-do attitude and her rapid response to any questions we had."
Buying - Arlington, Virginia January 2019
"Great response time and excellent manner in making a somewhat opaque process clear."
Buying - Washington, District of Columbia April 2019
"Ingrid is great! Helpful and prompt and friendly!"
Refinance - Hyattsville, Maryland April 2019
"She was great, super helpful, responsive, and secured a 21 day loan to make me competitive. "
Buying - Washington, District of Columbia April 2019
Buying - Baltimore, Maryland June 2019
"Ingrid was very knowledgeable, kind, and always easy to get in touch with!"
Buying - Washington, District of Columbia June 2019
"Easily the best mortgage experience I have ever had. Ingrid came highly recommended from a friend( Steve Knoff) and she was exceptional!!!"
Refinance - Vienna, Virginia June 2019
"Ingrid is phenomenal! She was timely and stayed on top of my loan process from start to finish."
Buying - Washington, District of Columbia July 2019
"Very positive"
Buying - Washington, District of Columbia August 2019
"Lacked attention to detail at times"
Refinance - Washington, District of Columbia September 2019
"Ingrid has been instrumental and monumental in this process. When I wasn't sure if I'll make it, Ingrid made this process so smoothly and reassuring. My goodness Ingrid and Kathy are angels. Ingrid, thank you so much for making it so easy to be a homeowner. I am recommending Ingrid to everyone I know."
Buying - Laurel, Maryland September 2019
"Ingrid was supremely professional and knowledgeable. She was always responsive and incredibly organized and efficient. Her work rate was truly impressive."
Buying - Washington, District of Columbia October 2019
"Ingrid was efficient and responsive and our refinance went without a hitch"
Refinance - Alexandria, Virginia October 2019
Buying - Washington, District of Columbia November 2019
"Ingrid was thorough and explained everything to us with each step of the way. She was easy to reach and very responsive. There were a few instances where the prices were changing and we had to do the side-by-side comparisons on our own to determine the cause of the increase. It would be helpful for Ingrid to alert specifically why the prices have changed in advance to help reduce anxieties and improve transparency upfront. A few dollars here and there I understand but these were $1,000+. When we brought them to her attention she worked with us but it was a lot of back and forth that I think could have been avoided with a little more information on the front end. We're very happy in our new home and do think overall we really received good service from both First Home and Ingrid. Thank you!"
Buying - Crofton, Maryland December 2019
"Ingrid was helpful at explaining options and matching competing mortgage offers. She helped with every step of the process."
Refinance - Arlington, Virginia December 2019
"Very responsive to all the emails!"
Refinance - Alexandria, Virginia February 2020
"Ingrid and the staff that work with her are the ultimate professionals. This is my second time working with Ingrid. She was there when I bought my first home, and again when I decided to refinance. The key for me was the ongoing communication after our first encounter: birthday and holiday emails and postcards. I was hooked. Of course she was the first person I called! Thanks, Ingrid!"
Refinance - Washington, District of Columbia February 2020
"Excellent"
Buying - McLean, Virginia February 2020
"I found Ingrid to be extremely hard working and quick to respond back to my inquiries. She was also very patient and understanding with me throughout the loan process. I would highly recommend her services."
Buying - McLean, Virginia March 2020
"They were responsive and relatively transparent."
Buying - Laurel, Maryland March 2020
"Ingrid is responsive, knowledgeable, and experienced!!"
Buying - Washington, District of Columbia March 2020
"Ingrid very responsive and thorough. She actually cares about her clients and ensures that everything is fully understandable."
Refinance - Bowie, Maryland March 2020
"She always responded in a timely manner and was very helpful."
Refinance - Vienna, Virginia April 2020
"Fast, easy and a got a good interest rate."
Refinance - Germantown, Maryland April 2020
Refinance - Washington, District of Columbia April 2020
"Ingrid was excellent and made my first home buying experience seamless. I am grateful for their responsiveness and coordination with all parties involved."
Buying - Washington, District of Columbia April 2020
"Ingrid was incredibly responsive and knowledgeable. She answered all of my questions quickly and with the requested information and explanation, and never delayed more than a day or two. I was very impressed by her responsiveness, as I know she was working with dozens of other clients during a busy time. I've been very impressed by all of the people I've worked with at FHM, and would recommended the company to all friends."
Refinance - Washington, District of Columbia April 2020
"My experience with Ingrid was very positive. She is very very knowledgeable, thorough, and responsive."
Buying - Arlington, Virginia April 2020
"She made it all so easy"
Refinance - Arlington, Virginia April 2020
"Ingrid was great and extremely responsive."
Buying - Washington, District of Columbia May 2020
"As always, Ingrid was detailed and patient and made the process enjoyable."
Refinance - Woodbine, Maryland May 2020
"Ingrid was very professional and efficient during the process. She was also very informative with any updated information."
Buying - Washington, District of Columbia June 2020
"Excellent"
Refinance - Washington, District of Columbia June 2020
"Ingrid helped me secure the original loan on my house six years ago, and I had such a good experience, that I chose her and FHM for my re-fi. She was great to work with, everything was straightforward as far as document requests and the online system was easy to use."
Refinance - Clifton, Virginia June 2020
"Very satisfied."
Buying - Lorton, Virginia July 2020
"Wow! So attentive, superior client service, and extremely knowledgeable with great advice. It was a pleasure working with Ingrid!"
Buying - Washington, District of Columbia July 2020
"She's was very helpful, and she is the best. I would highly recommend her and her company, to anyone. I like how she stayed in contact and gave me up dates on my home purchase transaction. Thank-you so much!!"
Buying - Washington, District of Columbia July 2020
"Very patient and informative, I felt like I knew what was going on each step of the way and felt comfortable asking questions. This was a phenomenal experience for me as a first time homebuyer. "
Buying - Baltimore, Maryland July 2020

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