Ingrid Mckeel Rapavy

NMLSID#
448531
Company
First Home Mortgage
Participating lenders have agreed to a LENDAID code of conduct relative to transparency and independent customer surveys.
Certified
Equal Housing Opportunity
Job Title
Mortgage Loan Officer
Career Started
2002
Address
8401 Connecticut Ave, Chevy Chase, Maryland
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.
Certified

Ingrid's Reviews

4.8 Stars - 120 Reviews
"Ingrid goes above and beyond helping her clients and making sure they are up to speed on the mortgage/home buying process. I will plan on working with Ingrid in the future for my next home purchase, and will gladly refer her to friends and family. "
Buying - Washington, District of Columbia July 2018
"She was very helpful and always there when I needed her for any question. Ms Ingrid is the best."
Buying - Washington, District of Columbia December 2017
Buying - Alexandria, Virginia December 2017
"Ingrid was great !!!!"
Buying - Washington, District of Columbia December 2017
"Ingrid was absolutely amazing! Very professional, efficient, and knowledgeable. She helped me through the process hand in hand. I've referred her to a few people. Outstanding customer service. Thank you Ingrid for going above and beyond."
Buying - District Heights, Maryland January 2018
Buying - Arlington, Virginia January 2018
"Ingrid was very helpful. She was knowledgeable, responded quickly to questions and provided great customer service!!!"
Buying - Washington, District of Columbia February 2018
"Ingrid was so helpful and extremely responsive!"
Buying - Washington, District of Columbia March 2018
"She was very interactive and professional. She answered all of my questions and returned my calls. She is excellent!"
Buying - Washington, District of Columbia March 2018
"Very straight forward."
Buying - Washington, District of Columbia April 2018
"Ingrid was fantastic and I've referred her 2 clients this past year. She was knowledgeable, returned my calls/email quickly and patiently helped me pick the best mortgage."
Buying - Germantown, Maryland April 2018
"Overall process of securing a loan was terrible: endless requests for more and more documentation. Requests for info we had already provided. But Ingrid Rapavy was fantastic! She was responsive, patient, speedy, empathic. She is your star! She deserves a raise."
Buying - Washington, District of Columbia May 2018
"Very professional and responsive. Always got right back to me with answers to my questions. Took the time to explain what exact documentation was needed and why."
Buying - Vienna, Virginia June 2018
"Ingrid is absolutely amazing!!! She's always had my best interest at heart and quickly shifted gears when my desired home purchase changed. Stellar service!!!"
Buying - Washington, District of Columbia June 2018
Buying - Arlington, Virginia June 2018
Buying - Washington, District of Columbia September 2018
Buying - Washington, District of Columbia September 2018
"Ingrid is patient, trustworthy and extremely hard-working. She was always aSingle Familyilable to help no matter what day or time. I would recommend her to anyone. I only wish there were real estate agents as dedicated."
Buying - Hagerstown, Maryland October 2018
"Ingrid was fantastic. She made the purchase of our new home easy and efficient. She was clear and consistent in her communications and her entire team was a true pleasure to work with."
Buying - Washington, District of Columbia December 2018
"Very fast to respond and answered all my questions."
Buying - Vienna, Virginia January 2019
Buying - Burke, Virginia January 2019
"Ingrid worked with us every step of the way to understand our options and to make our loan work for the home we were searching for. We were absolutely delighted with her personal can-do attitude and her rapid response to any questions we had."
Buying - Arlington, Virginia January 2019
"Great response time and excellent manner in making a somewhat opaque process clear."
Buying - Washington, District of Columbia April 2019
"Ingrid is great! Helpful and prompt and friendly!"
Refinance - Hyattsville, Maryland April 2019
"She was great, super helpful, responsive, and secured a 21 day loan to make me competitive. "
Buying - Washington, District of Columbia April 2019
Buying - Baltimore, Maryland June 2019
"Ingrid was very knowledgeable, kind, and always easy to get in touch with!"
Buying - Washington, District of Columbia June 2019
"Easily the best mortgage experience I have ever had. Ingrid came highly recommended from a friend( Steve Knoff) and she was exceptional!!!"
Refinance - Vienna, Virginia June 2019
"Ingrid is phenomenal! She was timely and stayed on top of my loan process from start to finish."
Buying - Washington, District of Columbia July 2019
"Very positive"
Buying - Washington, District of Columbia August 2019
"Lacked attention to detail at times"
Refinance - Washington, District of Columbia September 2019
"Ingrid has been instrumental and monumental in this process. When I wasn't sure if I'll make it, Ingrid made this process so smoothly and reassuring. My goodness Ingrid and Kathy are angels. Ingrid, thank you so much for making it so easy to be a homeowner. I am recommending Ingrid to everyone I know."
Buying - Laurel, Maryland September 2019
"Ingrid was supremely professional and knowledgeable. She was always responsive and incredibly organized and efficient. Her work rate was truly impressive."
Buying - Washington, District of Columbia October 2019
"Ingrid was efficient and responsive and our refinance went without a hitch"
Refinance - Alexandria, Virginia October 2019
Buying - Washington, District of Columbia November 2019
"Ingrid was thorough and explained everything to us with each step of the way. She was easy to reach and very responsive. There were a few instances where the prices were changing and we had to do the side-by-side comparisons on our own to determine the cause of the increase. It would be helpful for Ingrid to alert specifically why the prices have changed in advance to help reduce anxieties and improve transparency upfront. A few dollars here and there I understand but these were $1,000+. When we brought them to her attention she worked with us but it was a lot of back and forth that I think could have been avoided with a little more information on the front end. We're very happy in our new home and do think overall we really received good service from both First Home and Ingrid. Thank you!"
Buying - Crofton, Maryland December 2019
"Ingrid was helpful at explaining options and matching competing mortgage offers. She helped with every step of the process."
Refinance - Arlington, Virginia December 2019
"Very responsive to all the emails!"
Refinance - Alexandria, Virginia February 2020
"Ingrid and the staff that work with her are the ultimate professionals. This is my second time working with Ingrid. She was there when I bought my first home, and again when I decided to refinance. The key for me was the ongoing communication after our first encounter: birthday and holiday emails and postcards. I was hooked. Of course she was the first person I called! Thanks, Ingrid!"
Refinance - Washington, District of Columbia February 2020
"Excellent"
Buying - McLean, Virginia February 2020
"I found Ingrid to be extremely hard working and quick to respond back to my inquiries. She was also very patient and understanding with me throughout the loan process. I would highly recommend her services."
Buying - McLean, Virginia March 2020
"They were responsive and relatively transparent."
Buying - Laurel, Maryland March 2020
"Ingrid is responsive, knowledgeable, and experienced!!"
Buying - Washington, District of Columbia March 2020
"Ingrid very responsive and thorough. She actually cares about her clients and ensures that everything is fully understandable."
Refinance - Bowie, Maryland March 2020
"She always responded in a timely manner and was very helpful."
Refinance - Vienna, Virginia April 2020
"Fast, easy and a got a good interest rate."
Refinance - Germantown, Maryland April 2020
Refinance - Washington, District of Columbia April 2020
"Ingrid was excellent and made my first home buying experience seamless. I am grateful for their responsiveness and coordination with all parties involved."
Buying - Washington, District of Columbia April 2020
"Ingrid was incredibly responsive and knowledgeable. She answered all of my questions quickly and with the requested information and explanation, and never delayed more than a day or two. I was very impressed by her responsiveness, as I know she was working with dozens of other clients during a busy time. I've been very impressed by all of the people I've worked with at FHM, and would recommended the company to all friends."
Refinance - Washington, District of Columbia April 2020
"My experience with Ingrid was very positive. She is very very knowledgeable, thorough, and responsive."
Buying - Arlington, Virginia April 2020
"She made it all so easy"
Refinance - Arlington, Virginia April 2020
"Ingrid was great and extremely responsive."
Buying - Washington, District of Columbia May 2020
"As always, Ingrid was detailed and patient and made the process enjoyable."
Refinance - Woodbine, Maryland May 2020
"Ingrid was very professional and efficient during the process. She was also very informative with any updated information."
Buying - Washington, District of Columbia June 2020
"Excellent"
Refinance - Washington, District of Columbia June 2020
"Ingrid helped me secure the original loan on my house six years ago, and I had such a good experience, that I chose her and FHM for my re-fi. She was great to work with, everything was straightforward as far as document requests and the online system was easy to use."
Refinance - Clifton, Virginia June 2020
"Very satisfied."
Buying - Lorton, Virginia July 2020
"Wow! So attentive, superior client service, and extremely knowledgeable with great advice. It was a pleasure working with Ingrid!"
Buying - Washington, District of Columbia July 2020
"She's was very helpful, and she is the best. I would highly recommend her and her company, to anyone. I like how she stayed in contact and gave me up dates on my home purchase transaction. Thank-you so much!!"
Buying - Washington, District of Columbia July 2020
"Very patient and informative, I felt like I knew what was going on each step of the way and felt comfortable asking questions. This was a phenomenal experience for me as a first time homebuyer. "
Buying - Baltimore, Maryland July 2020
"Ingrid was patient with our questions and responded quickly. "
Buying - Takoma Park, Maryland August 2020
"Ingrid was great -- extremely responsive throughout the entire process!"
Refinance - Washington, District of Columbia August 2020
"Ingrid and her team at First Home were outstanding. They were responsive, knowledgeable, and extremely professional. They explained every step in the process, and were quick to notify us if anything changed. I felt completely comfortable working with Ingrid and her team."
Buying - Arlington, Virginia August 2020
Refinance - Silver Spring, Maryland August 2020
"Ingrid is the ultimate professional. I have followed her from her previous bank and have done business with her several times. She provides sound advice and extraordinary customer service. "
Refinance - Arlington, Virginia August 2020
Buying - Baltimore, Maryland September 2020
"So easy and simple to work with. Everything explained and made understandable."
Buying - Washington, District of Columbia September 2020
"Responsive and patient. Walked through our application and process. We worked with her both for our original mortgage and refinancing. Highly recommend."
Refinance - Chevy Chase, Maryland September 2020
Buying - District Heights, Maryland September 2020
"Ingrid was knowledgeable and extremely efficient! She made the home buying process effortless for us. It was a pleasure to work with her. We would definitely refer friends to her for all of their mortgage lending needs."
Buying - Laurel, Maryland September 2020
"Ingrid is the best--she walked me through the whole process."
Refinance - Woodbridge, Virginia October 2020
"Awesome! Ingrid was on top of everything!"
Refinance - Washington, District of Columbia October 2020
"Been working with Ingrid for the past several years. Always very professional, up front, and provides excellent service."
Refinance - Alexandria, Virginia October 2020
"Ingrid is one of the absolute best, she helped us so much with options and advice. Ingrid made the entire process stress free and easy. We appreciated that very much!"
Buying - Annapolis, Maryland November 2020
"Amazing performance; I was so thankful for Ingrids warn sincere and charming personality; her explicit knowledge and communication skills made the process less complicated for me while guiding me through my first home purchase. Ingrids leadership was excellent along with her team of workers who made my American dream come true and beautiful! "
Buying - Washington, District of Columbia November 2020
Buying - Washington, District of Columbia November 2020
"Ingrid is great, she was definitely the best actor (and the most prepared and useful one) that I had to deal with in the entire process of buying the property. In one word I would just say: excellent!"
Buying - Washington, District of Columbia December 2020
"Ingrid was the epitome of a professional. She walked my husband and I, who were first time homebuyers though the process from A to Z. She was extremely communicative, answering every one of our questions at all hours of the night. I would highly recommend Ingrid! "
Buying - Wheaton, Maryland December 2020
"Ingrid and the First Home team were very helpful overall. They were able to offer competitive interest rates, though the lender fees were also slightly higher compared to other lenders I looked at. I would be strongly inclined to employ their services again."
Buying - Washington, District of Columbia January 2021
"Very smooth and every time I have questions easy to reach her, perfect communication. "
Refinance - Washington, District of Columbia January 2021
"Ingrid went above and beyond to help me secure an FHA spot awards approval as I did not qualify for conventional loans. While the process took longer than usual due to the government bureaucracy, she kept me up to date and regularly communicated her progress. She helped me to secure a lower interest rate by giving me tips on how to improve my credit record. She is professional and conscientious mortgage banker with a heart for people. As a black immigrant man, she restored my faith in this country. She helped me to believe that the world is not out to get you and that there are lot more good people in this country than they would want us to believe. "
Buying - McLean, Virginia January 2021
"Ingrid was responsive and prompt even during non working hours. The process was much smoother than it was with my first home purchase. "
Buying - Washington, District of Columbia January 2021
Buying - Potomac, Maryland January 2021
"Ingrid is very nice and on top of everything. She responds pretty quickly to emails and calls. Very helpful when answering all of my questions and providing guidance during the process "
Buying - Washington, District of Columbia January 2021
"Ingrid was unbelievably fast and responsive, even during the busy holiday season, which was much appreciated! She was so patient in helping us understanding the structure of our mortgage as first-time homebuyers, and was instrumental to helping us secure our new home. "
Buying - Washington, District of Columbia January 2021
"Ingrid was awesome! She helped me every step of the way with my loan, getting me quotes even when she was on travel! Great representative for your company!"
Buying - Vienna, Virginia January 2021
"She was efficient, effective and was able to address all of my concerns accordingly. I will certainly recommend her to my friends and family as I am very happy with her service."
Buying - Gaithersburg, Maryland January 2021
"The whole process working with Ingrid was incredibly easy and smooth. She was always available and so responsive, and helped us out with all the questions we had along the way. We worked with a different lender for our first home that caused us a lot of stress, and this experience was like night and day. Ingrid and her team removed all the stress from the process for us!"
Buying - Washington, District of Columbia February 2021
"Ingrid has been extremely helpful. She takes the time to review each and every item. Also, provides helpful and considerate suggestions."
Refinance - Washington, District of Columbia February 2021
"Ingrid was a pleasure to work with. Extremely responsive and helpful. I would absolutely recommend her to family/friends!"
Buying - Washington, District of Columbia February 2021
"Ingrid was great to work with and highly recommend her."
Buying - Washington, District of Columbia February 2021
"Responds quickly, listens, proactive and honest. "
Buying - Washington, District of Columbia February 2021
"I've now worked with Ingrid for 2 loans and a refi and she is consistently exceptional. This time Ingrid worked her magic with a 30 day closing, connected me with an insurance agent that provided a superior policy at a lower rate vs. my previous agent, and continued to check in after closing to make sure I had a contact to answer payment questions. Thank you Ingrid!"
Buying - McLean, Virginia February 2021
"Ingrid was incredibly helpful and patient. As a first-time buyer, I had a lot of questions and she was always quick to respond and provided me with everything I needed. Ingrid made my home buying process easy and enjoyable!"
Buying - Washington, District of Columbia March 2021
"Ingrid was fantastic. From the fastest pre-approval to most thoughtful, helpful, guiding advice throughout filling out all loan documents to the final approval. She is an excellent professional and a wonderful human being. It was utmost pleasure to work with Ingrid. Everything went fast, without a snag."
Buying - Vienna, Virginia March 2021
"Ingrid and First Home Mortgage were an absolute pleasure to work with. From day one, Ingrid and her team were responsive and helpful. As a first time homebuyer, I felt like I was always in great hands. "
Buying - Washington, District of Columbia March 2021
"Great experience!"
Buying - Washington, District of Columbia March 2021
Buying - Mc Lean, Virginia March 2021
Buying - Washington, District of Columbia March 2021
"Ingrid was a pleasure to work with. Promptly answered questions and made the whole process easy."
Buying - Washington, District of Columbia March 2021
"Very responsive and helpful."
Buying - Washington, District of Columbia April 2021
Buying - Havre De Grace, Maryland April 2021
"It was great to have First Home Mortgage support me in the process of securing my first home. Ingrid really helped me to get all my documentation in for all the first time home buying programs that I was using and kept me informed along the process of getting to closing."
Buying - Washington, District of Columbia April 2021
"Ingrid was very responsive and helpful. She explained a lot and helped me understand my first home buying experience."
Buying - Washington, District of Columbia April 2021
"Ingrid is amazing. Professional, extremely helpful & efficient!"
Refinance - Herndon, Virginia April 2021
"Working with Ingrid Rapavy was a disappointing experience, at best. I looked forward to working with a smaller lender to get more of a personal experience, though I did not get that with Ingrid. Ingrid was responsive to me, but each response seemed to lack actual thought or answer specific questions that I had throughout the lending process. Her communications seemed more of a check-the-box, '€œI answered that email'€ than responses from someone who was there to help me navigate the mortgage process. I felt that I had to drive much more of the process than she did, a theme that continued up until the actual day of closing. Four days prior to closing, I asked for the final figures so that I could plan for closing. Regulation states that lenders are required to give these numbers 72 hours in advance of closing, though she did not, and then had to seek my approval to waive this right when she finally provided me the estimate, less than 20 hours before closing. The icing on the cake is that the form I had to sign put the blame on me and said that I was waiving my right because I refused to move my closing date. I alerted her on a Monday, only to have her follow up with me late on Thursday, when she requested that I immediately sign a form waiving this right for my closing on Friday. A bit insulting to put the blame on me, no? I then had to scramble to my bank to get funds for closing in the last hour they were open prior to my Friday morning closing. This could have been avoided, and all it did was cause more stress for me in a time where it wasn't needed. I never actually got instructions on how to make my first mortgage payment, either. I had to follow up with someone else on her team to figure that one out. Overall, I do not recommend working with Ingrid and I truly hope that others never have to."
Buying - Washington, District of Columbia April 2021
"Ingrid helped us get into our first home years ago and was so helpful and fantastic that we reached out to her when we were in the market for our next home. She was amazing- she explained different scenarios to us, gave us incredible advice and information on our options, and made it so that we had a seamless closing experience. Getting through the financing was the easiest and least stressful part of getting our new home and I enjoyed talking to Ingrid through it all. I couldn't imagine working with anyone else in this crazy DC housing market. "
Buying - Washington, District of Columbia April 2021
"She did a great job helping me through the process!"
Buying - Washington, District of Columbia May 2021
"Very friendly, highly professional, responded immediately to any question or concern we had, and in every response communicated clearly and knowledgeably."
Buying - Silver Spring, Maryland May 2021
"Ingrid made my first home buying experience easy and enjoyable. As many know, the market this year, 2021, is competitive and stressful. Having a knowledgeable lender alleviates a lot of stress from the home buying process. Ingrid is the best! I lucked up finding her. I will use her services in the future when I purchase another home. "
Buying - Montgomery Village, Maryland May 2021
"What I appreciated most about Ingrid was she was accessible and made herself available via phone and email for questions. Often times lenders become hard to get ahold of during the review process. She also thoroughly explained everything and anything she was uncertain of she would get the answers to. Best of all, during the process, unbeknownst to me, my credit score went up, and Ingrid contacted me to inform me that my score increase qualified me for a lower interest rate. Most lenders would not go this extra mile"
Buying - Washington, District of Columbia May 2021
"Ingrid was fantastic in helping me purchase my first home. She was prompt and thorough in answering my questions, no matter the time of day. She was also incredibly kind when answering my numerous questions, which made me feel more comfortable with the process. Applying for a mortgage your first time is a daunting process but with Ingrid, it was easy to manage and understand."
Buying - Washington, District of Columbia June 2021
"Ingrid is extremely responsive and helpful. This is my third time working with Ingrid and she delivered excellent service as always! Ingrid is the reason I keep coming back to First Home Mortgage. She takes her job seriously and truly cares about customer service."
Buying - Rockville, Maryland July 2021
"First Class company with exceptional customer service "
Buying - Lancaster, Virginia July 2021
"First, Ingrid Rapavy is a complete professional! She is a pleasure to deal with and an expert in her field. Second, our experience with First Home Mortgage was very thorough and detailed, but ultimately extremely satisfying. I would not hesitate to deal with Ingrid and First Home Mortgage again in the future."
Buying - Washington, District of Columbia July 2021
"Ingrid was a pleasure to work with. She is so knowledgeable and kept communication open and clear throughout the whole process. Always offered words of encouragement. Plus her follow through is A1. "
Buying - Washington, District of Columbia July 2021
Buying - Waldorf, Maryland July 2021
"Responsive, helpful, friendly, knowledgeable. What else could I ask for? "
Buying - Washington, District of Columbia August 2021
"Ingrid Rapavy is a first-rate professional, very responsive to customer's questions and efficient in compiling all the requisite settlement documents in advance of closing. I would highly recommend Ingrid and First Home to homebuyers. "
Buying - Arlington, Virginia September 2021
"Ingrid McKeel Rapavy truly reduced the stress of our home buying process. My wife and I were relocating to the DMV area and we were selling one home while hoping to move directly into another. Our plans were thrown into a tail spin as a result of various economic events, namely COVID and changes in the housing market. Throughout our home buying process Ingrid made it a point to quickly and thoroughly answer that were raised, as well as quashing any anxiety we were having. As a result of her actions my wife and I were able to see an accurate fiscal outlook and focus on more important issues, such as finding our forever home. As the closing phase of the process arrived, First Home Mortgage ensured clear understanding of documents being signed. This was important to my family because buying a home is a serious investment and we really needed to understand what responsibilities were expected of us. With First Home Mortgage we felt welcomed and informed. Without hesitation, I would recommend Ingrid McKeel Rapavy and First Home Mortgage to anyone interested in buying a home."
Buying - Silver Spring, Maryland September 2021

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