Donna McKeown

NMLSID#
20377
Company
Mortgage Network, Inc.
Participating lenders have agreed to a LENDAID code of conduct relative to transparency and independent customer surveys.
Certified
Equal Housing Opportunity
Job Title
Branch Manager/ Senior Loan Officer
Career Started
2003
Address
309 Waverley Oaks Road, Waltham, Massachusetts
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.
Certified

About Donna McKeown

Donna McKeown (NMLS#20377), along with her licensed loan officer assistant from a prior company, joined the Waltham, MA office for Mortgage Network, Inc. as a Senior Loan Officer. In the mortgage business since 2004, Donna boasts impressive production historically ranking high in nationwide loan officer rankings. With an MBA from Boston University and a former board member of the Financial Planners Association of Massachusetts, Donna is well prepared to guide you with respect to your home financing. Donna is licensed to lend in both Massachusetts and New Hampshire.

Donna's Reviews

4.9 Stars - 94 Reviews
Buying - Roxbury, Massachusetts July 2018
Refinance - Needham, Massachusetts October 2017
Refinance - Wayland, Massachusetts December 2017
"Donna and her team were professional and expedient. The transaction couldn't have gone any better."
Refinance - Waltham, Massachusetts December 2017
"I have worked with Donna for years and wouldn't even consider anyone else - she is the best! "
Refinance - West Roxbury, Massachusetts November 2017
Refinance - Natick, Massachusetts October 2017
Refinance - Somerville, Massachusetts January 2018
"Very responsive, friendly and helpful! I highly recommend this team! "
Buying - Mattapan, Massachusetts January 2018
"She worked day & night, 7 days a week to assist us."
Refinance - Marblehead, Massachusetts January 2018
"Donna and her team were professional and expedient. The transaction couldn't have gone any better."
Refinance - Jamaica Plain, Massachusetts February 2018
"Donna and her team were professional and expedient. The transaction couldn't have gone any better."
Buying - Waltham, Massachusetts March 2018
"Donna McKeown was very professional and yet personal, took care of our refinance while looking out for our best interest. Great experience!"
Refinance - Osterville, Massachusetts October 2017
"Donna was literally available 24/7 to help us through the mortgage process. Her and her team are a credit to their profession!"
Buying - Wayland, Massachusetts May 2018
"Donna and the entire team provided exceptional service every step of the way, making the process quick and painless. It was a pleasure working with a team of true professionals."
Buying - Bristol, New Hampshire May 2018
"I have been working with Donna and her team for years and they are the best!"
Refinance - West Roxbury, Massachusetts August 2018
"Donna McKeown and the whole Mortgage Network team made our experience as easy as possible. Even with all the issues we had with the seller, Donna was there to talk us through everything and presented us with options to keep us on track. I would recommend them to anyone buying a home! "
Buying - Leominster, Massachusetts July 2018
"All the stuff was helpful and answering all the questions I had "
Buying - Stoughton, Massachusetts July 2018
"Fantastic team... I wouldn't use anyone else!"
Buying - Dover, New Hampshire December 2018
Refinance - Medford, Massachusetts May 2019
"Very kind and extremely helpful! Made herself available. Thank you so much for making the experience much easier than it could have been."
Refinance - Waltham, Massachusetts May 2019
"Donna is super responsive, very helpful and very friendly. Donna is the reason we chose Mortgage Network. "
Buying - Framingham, Massachusetts June 2019
"Donna was easy and attentive throughout the process, and I simply cannot imagine better service and care. I highly recommend her!"
Buying - Brighton, Massachusetts June 2019
"I got the condo!"
Buying - Somerville, Massachusetts June 2019
"Several refits and a new mortgage with Donna and her team Outstanding management of a confusing process They are best and 100% on Line"
Refinance - South Dennis, Massachusetts June 2019
Refinance - Roxbury, Massachusetts June 2019
"awesome!"
Refinance - West Newbury, Massachusetts June 2019
"Painless process. Donna was on top of everything. Always quick to respond and answer any questions. Fully knowledgeable and extremely helpful."
Refinance - Milton, Massachusetts July 2019
"Perfect"
Refinance - Franklin, Massachusetts August 2019
Refinance - Watertown, Massachusetts August 2019
Refinance - Chestnut Hill, Massachusetts September 2019
Refinance - Fairhaven, Massachusetts September 2019
"They have been excellent to work with! I appreciate their customer service and support."
Refinance - Jamaica Plain, Massachusetts September 2019
"She and her team were extremely responsive and made a very sincere effort."
Refinance - Mashpee, Massachusetts September 2019
Refinance - Medford, Massachusetts September 2019
"Other than an incredible amount of paperwork, it was easy and saved us thousands of dollars!"
Refinance - Natick, Massachusetts October 2019
"Ms. McKeown was SUPER all around. Went out of her way to accommodate a non-techie. Also advocated on our behalf over concerns I expressed. Not to mention she found us the best mortgage interest rate ever!!"
Buying - Norwood, Massachusetts October 2019
"Always helpful and willing to go out of her way for her clients!"
Refinance - Mattapan, Massachusetts October 2019
"Donna and her team were wonderful during the entire loan process -- responsive, professional, personable... I'd recommend them to anyone seeking a home loan!"
Buying - Watertown, Massachusetts November 2019
Refinance - Natick, Massachusetts December 2019
"Donna and her Mortgage Network team are all-stars!! I've used Donna and her team for 4 home purchases and 3 refinances now, I will continue to recommend her to friends and family."
Refinance - Dover, New Hampshire December 2019
Refinance - Natick, Massachusetts February 2020
"Donna was extremely helpful throughout this process. We really appreciated her expertise and timely responses."
Refinance - Dracut, Massachusetts February 2020
"Donna is 1000% professional, responsive, on top of everything and has a great team supporting the process."
Refinance - North Quincy, Massachusetts March 2020
"Donna is a wonderful and professional mortgage broker."
Refinance - Hingham, Massachusetts March 2020
Refinance - Somerville, Massachusetts March 2020
"Professional and kind."
Buying - Natick, Massachusetts March 2020
"Donna and the whole team was responsive to all questions and clearly were experts throughout the entire process."
Refinance - South Boston, Massachusetts April 2020
"Applying for a mortgage or refi is stressful if you don't have the right people guiding you through the steps, Donna was my guide and took the stress away."
Refinance - Lehigh Acres, Florida April 2020
"She is phenomenal and helped us get the Mortgage. She led us through the process with confidence. She made a very painful process pleasant."
Refinance - Newton Center, Massachusetts April 2020
"Excellent communication. It was a very easy process in the refinancing of my home."
Refinance - North Chelmsford, Massachusetts April 2020
Refinance - Sharon, Massachusetts May 2020
"great experience"
Refinance - Newton Highlands, Massachusetts May 2020
"Great people!"
Refinance - Boston, Massachusetts May 2020
Refinance - Kenmore, Massachusetts June 2020
Refinance - Plymouth, Massachusetts June 2020
"smooth and easy"
Refinance - Brookline, Massachusetts June 2020
"Proactive, very responsive and surrounded by support staff who are just as professional and competent."
Refinance - Needham Heights, Massachusetts June 2020
"Donna McKeown is fantastic - we have gone to her multiple times for our mortgage needs. She is very helpful, patient, and responsive. While she has been wonderful, we did not have the same experience with her staff. We felt that they were unorganized, were not great communicators and would miss information we sent them. "
Refinance - Cambridge, Massachusetts August 2020
Buying - West Newton, Massachusetts September 2020
"Donna - personable, professional & competent."
Refinance - Newburyport, Massachusetts September 2020
"Donna and the team at Mortgage Network were amazing! They made the entire process stress free. Great website which made submitting and tracking documents easy to follow. Thank you! "
Refinance - Arlington, Massachusetts September 2020
Refinance - Windham, New Hampshire September 2020
"She is proactive, fast, and extremely savvy when it comes to the mortgage market and the increasingly complex process involved in getting one."
Refinance - Middleton, Massachusetts September 2020
"Donna and the team are amazing! They make what is typically a stressful experience seem like a walk in the park!"
Refinance - Georgetown, Massachusetts September 2020
Refinance - Bedford, Massachusetts October 2020
"Great working with Donna M and team as always"
Refinance - Medford, Massachusetts October 2020
"Transparent costs"
Refinance - Wakefield, Massachusetts November 2020
"Donna and team are the best!"
Refinance - Dover, New Hampshire November 2020
"Donna was amazing throughout the entire process, we couldn't of done it without her! "
Buying - Burlington, Massachusetts November 2020
Refinance - Waltham, Massachusetts November 2020
"great"
Refinance - Tewksbury, Massachusetts November 2020
Refinance - Medford, Massachusetts November 2020
Refinance - Grafton, Massachusetts November 2020
"Donna's exceptional expertise and professionalism gave me confidence I was making the best possible decision for my situation. She also has diligent processes that allow me too relax and know she will notify me if it's time to refinance. When you combine that with her ability and patience to explain (and re-explain!) the specifics, and her warmth and caring that wraps you in a big virtual hug, there is no one who can compare! She excels at every aspect of the relationship."
Buying - Eastham, Massachusetts December 2020
Buying - Holliston, Massachusetts December 2020
Refinance - Jamaica Plain, Massachusetts December 2020
Refinance - Andover, Massachusetts December 2020
Refinance - Newton Highlands, Massachusetts December 2020
"Donna McKeown is one of the most professional, helpful, resourceful, diligent and kind people I have ever had the privilege to work with. "
Refinance - Somerville, Massachusetts December 2020
Refinance - Wakefield, Massachusetts January 2021
"Donna was fantastic! Extremely knowledgeable, very fast in answering my emails, and overall just a nice person!"
Buying - Southborough, Massachusetts January 2021
Refinance - Marblehead, Massachusetts January 2021
"Donna and her team helped us with initial mortgage 4 years ago and recently with refinancing. They work is outstanding, everything is very well organized and timely. We didn't have any single wrinkle. Also we do appreciate that each and every question we might have was addressed immediately. It seems that they work 24/7. We recommend Donna and her team to everybody."
Refinance - Needham, Massachusetts January 2021
Refinance - Woburn, Massachusetts February 2021
"So fast with communication and knowledgable. Highly recommend Donna!"
Refinance - South Hamilton, Massachusetts February 2021
"Donna was quick to respond to questions and promptly provided information for me."
Buying - Concord, Massachusetts February 2021
"Knowledgeable, customer oriented , driver , highly recommend Donna and her team "
Refinance - Needham, Massachusetts February 2021
Refinance - Framingham, Massachusetts February 2021
"This was our third time working with Donna and her crew, and we have never had a negative thing to say. They are all so supportive, and are available to answer questions without letting one feel silly for not understanding the details. They explain everything very clearly and with patience."
Refinance - Watertown, Massachusetts March 2021
"Donna was great! She was very patient with us through our first ReFi. Her team was really helpful, going above and beyond."
Refinance - Groton, Massachusetts April 2021
Buying - Hopkinton, Massachusetts April 2021
"Very positive. Everyone was very responsive and proactive about explaining things and moving the ball forward. Donna was very engaged and on top of everything. On the flipside it was at times a bit confusing when we were dealing with so many different staff people. I was reasonably confident that questions and issues were shared, but occasionally there was a little doubt. Still, all in all a very positive experience."
Refinance - Acton, Massachusetts June 2021
"Donna and her team were very helpful, responsive, genuinely tried to understand my needs as a customer, and were always patient. They worked with empathy and seemed to appreciate that a home purchase is a major decision for most people. My experience with others in real estate (e.g., developers, sellers) is that these characteristics and approaches are quite uncommon. Donna and her team were exemplary in their knowledge of mortgages, their ability to design a deal that works well for customers, and in how they treat customers. "
Buying - Brighton, Massachusetts June 2021
"Donna was outstanding during the whole process!"
Refinance - Needham Heights, Massachusetts July 2021

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