About Cathy Sue Ocharzak
Love helping people achieve their goals. First Home Mortgage Corporation, NMLS ID #71603 (www.nmlsconsumeraccess.org).
Cathy Sue Ocharzak
NMLSID#
140850
Company
First Home Mortgage
Participating lenders have agreed to a LENDAID code of conduct relative to transparency and independent customer surveys.
Job Title
Branch Manager
Career Started
1986
Address
1825 Howell Road Suite 3, Hagerstown, Maryland
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.
Cathy's Reviews
"Very professional, and informative made the process move smoothly! "
Buying - Smithsburg, Maryland July 2018
Buying - Hagerstown, Maryland July 2018
"Excellent"
Refinance - Smithsburg, Maryland December 2017
Buying - Hagerstown, Maryland December 2017
"Cathy was very helpful and patient through my home buying experience. She's awesome!"
Buying - Hagerstown, Maryland December 2017
"Cathy is amazing!!!! "
Buying - Hagerstown, Maryland December 2017
"Very professional and helpful! "
Buying - Hagerstown, Maryland February 2018
Buying - Hagerstown, Maryland April 2018
"She did an excellent job and was great to work with."
Buying - Hagerstown, Maryland April 2018
"Very professional."
Buying - Hagerstown, Maryland May 2018
Buying - Slanesville, West Virginia June 2018
Buying - Hagerstown, Maryland August 2018
"Cathy's dedication, kindness and professionalism made the process almost effortless. Her willingness to work with our unorthodox work schedule made our mortgage experience so much easier on my husband and I. Cathy is a very likable person!"
Buying - Hagerstown, Maryland August 2018
"Cathy was extremely knowledgeable and answered all of our questions and did a fantastic job of helping us through a complex process of working with an out of state title company."
Buying - Williamsport, Maryland August 2018
"Cathy was wonderful! To answering way too many questions from my husband to just easing all of our fears throughout the entire process. She was amazing and absolutely wonderful to work with!"
Buying - Frederick, Maryland October 2018
"Cathy is wonderful very professional and awesome customer service. I have enlisted Cathy twice now, so IÍm a repeat customer that should speak volumes!"
Buying - Keedysville, Maryland November 2018
"I've bought and financed a large number of personal and investment properties over the last 10 years. This was my first time working with Cathy and the First Home Mortgage Team. It was the smoothest experience I've ever had dealing with a mortgage company. Bravo!! "
Buying - Middletown, Maryland November 2018
"I was pleasantly surprised how smooth the process was. Especially since I am self employed. Cathy and staff went the extra mile to make our loan work. The process was excellent and I will surely recommend her and First Home Mortgage in the future!"
Buying - Hagerstown, Maryland November 2018
"Cathy was available whenever and each time we required her assistance. We placed offers on 3 houses. The housing market was quite competitive at the time of year we were purchasing. The ability to submit an offer in a timely fashion made all the difference in the world. The need to submit multiple offers were no reflection of Cathy's level of service. She was with us lock/step during this very important journey. She was WONDERFUL and a BLESSING. We will definitely refer others to her and First Home Mortgage. We can not thank you enough for a wonderful experience. "
Buying - Hagerstown, Maryland November 2018
"She is the greatest. "
Refinance - Hagerstown, Maryland April 2019
"Cathy was with me and my wife every step of the way, and even though we settled, she is still going to monitor my mortgage to make sure I'm not paying too much!! Above and beyond happy with our experience with Cathy, and her entire team!!! "
Buying - Hagerstown, Maryland April 2019
"Cathy was wonderful to work with..."
Buying - Hedgesville, West Virginia April 2019
"Cathy and her team got my mortgage through and approved in a month with no hitches. Exactly what my wife and I needed!"
Buying - Hagerstown, Maryland April 2019
"First rate "
Buying - Martinsburg, West Virginia June 2019
Buying - Maugansville, Maryland June 2019
"Cathy and her staff were extremely friendly and professional. Cathy was able to process our loan quickly and was very flexible with the changing of our closing date due to the sellers issues. Thank you Cathy for all that you did for us. Laura & Henry Boone "
Buying - Hagerstown, Maryland June 2019
"She and everyone that works with her were great and they done everything in the world to make me and my wife's dream come true and they are the best people that you want to be working for you we love them all "
Buying - Hagerstown, Maryland June 2019
"Cathy & her staff were absolutely a joy to work with! They made a very hectic process enjoyable and took the time to make sure that we understood each step along the way. We're very thankful for all they did. "
Buying - Hagerstown, Maryland June 2019
"We found them to be caring, real people. They were amazingly nice to work with, yet very professional too. Communication was terrific!"
Buying - Falling Waters, West Virginia June 2019
"Very pleasant and attentive to clients"
Buying - Middletown, Maryland July 2019
Buying - Hagerstown, Maryland August 2019
"They are a great team to work with, they always listen to any question as a buyer you have, the way they handle any concern its very professional,im very pleased with they help and im highly recommend First home Mortgage if you want to get a Loan.."
Buying - Hagerstown, Maryland August 2019
"The process was uneventful. Cathy and her team did a great job and kept me informed throughout the process. Very positive experience!"
Buying - Falling Waters, West Virginia August 2019
Buying - Hagerstown, Maryland September 2019
"Very knowledgeable. Always prompt in returning emails."
Buying - Hagerstown, Maryland September 2019
"Cathy was amazing from start to finish as well as the other women who helped us. Anytime I had a question, they were super quick to respond and help in any way. They made the financial portion of our home buying process a breeze. I would HIGHLY suggest using First Home Mortgage to anyone!"
Buying - Greencastle, Pennsylvania September 2019
"Everything was easy and comfortable."
Buying - Hagerstown, Maryland October 2019
"Great!"
Buying - Smithsburg, Maryland October 2019
"Cathy was very helpful and made the process as simplistic as possible"
Buying - Hagerstown, Maryland November 2019
Refinance - Hagerstown, Maryland November 2019
"Unorganized."
Buying - Hagerstown, Maryland December 2019
"Working with Cathy was a pleasure."
Buying - Frederick, Maryland January 2020
"Cathy was great!!! She was patient with me and when we had issues, she was very calm and had a plan on how to address."
Buying - Hagerstown, Maryland January 2020
"Very down to earth , she made my whole experience easy and comfortable. I will always recommend her and the team in Hagerstown !"
Buying - Hagerstown, Maryland February 2020
"Cathy and staff were very friendly and helpful. I enjoyed my experience with First Home Mortgage because everyone helped me through the process and made me feel special. I can't thank everyone enough."
Buying - Hagerstown, Maryland February 2020
"She made this process smoother than I ever thought possible. She was clear with me about what she needed and what would happen and everything went great. She was also very personable and made me feel like a priority."
Buying - Williamsport, Maryland February 2020
"She was wonderful! She was also good at keeping me calm!lol great the whole time!"
Buying - Hagerstown, Maryland February 2020
"Cathy and her team were so wonderful to work with. As first time homebuyers, we were nervous, excited, and full of questions. Cathy made sure we were comfortable and understood every step of the process. We can't thank her enough!"
Buying - Hagerstown, Maryland March 2020
"She is super knowledgeable and helpful. Cathy made the process so easy for me and always answered any questions or concerns quickly. Thank you so much! We love our new home! :)"
Buying - Inwood, West Virginia April 2020
Refinance - Martinsburg, West Virginia April 2020
"I found Cathy to be extremely professional and courteous. She made the process of obtaining a mortgage very easy by being accessible and quickly responded to my questions and concerns."
Buying - Hagerstown, Maryland April 2020
"I was given a lot of help finding grants that would help me."
Buying - Hagerstown, Maryland May 2020
"She was great made things so easy and answered any questions needed . Can not thank her enough!"
Buying - Hagerstown, Maryland May 2020
"Cathy was amazing she stuck with me through quite a lot between the corona virus and me getting laid off she was still able to make it happen for me."
Buying - Hagerstown, Maryland May 2020
"The entire process from the first phone call was extremely smooth. Every time I did not understand something Cathy explained it in a way I could comprehend. Very easy to work with and wouldn't hesitate to do future business with her."
Refinance - Brooklyn, Maryland May 2020
"Very helpful, answered all my questions."
Refinance - Hedgesville, West Virginia May 2020
"Very informative and helpful."
Buying - Williamsport, Maryland May 2020
"Cathy and her staff were wonderful. They were extremely helpful and made the process of refinancing super easy."
Refinance - Hagerstown, Maryland June 2020
Buying - Sharpsburg, Maryland July 2020
"Good communication. Worked with us to change closing date."
Buying - Williamsport, Maryland July 2020
"Cathy was EXCELLENT and kept me informed every step of the way. She made the process easy. "
Buying - Hedgesville, West Virginia July 2020
"Everything went very smooth and she kept us up to date on every step of the way. "
Buying - Cassville, Pennsylvania August 2020
"She's perfect. No surprises and she did a great job keeping me informed throughout the process. I'm a bank CEO and I appreciate quality. Cathy's a Rockstar!"
Buying - Falling Waters, West Virginia August 2020
"Cathy was on top of things the entire process. She kept us well informed at every step."
Buying - Waynesboro, Pennsylvania September 2020
"Cathy was SO helpful every step of the way, which as a first time home buyer made the process way less stressful than it could have been. Cathy reached out to me when needed, but more importantly was VERY quick to responding to my MANY inquiries no matter the day of the week - including the weekends. I am forever grateful for her guidance and help in my purchasing MY dream home. "
Buying - Hagerstown, Maryland September 2020
"Amazing!"
Refinance - Hagerstown, Maryland October 2020
"Cathy was amazing and prompt with taking care of making our dream home needs a reality. We worked with her for our first home mortgage needs a few years back. Recently we worked with her again as we moved into our dream home! She was kind, professional, knowledgeable, and super reliable! We highly recommend working with her! "
Buying - Greencastle, Pennsylvania October 2020
Refinance - Hagerstown, Maryland November 2020
"Cathy was wonderful and we couldn't be happier with our experience! "
Buying - Hagerstown, Maryland December 2020
"Her and Courtney were great to work with!"
Buying - Williamsport, Maryland December 2020
"My experience with Cathy was wonderful! She is very informative and she always went out of her way to help me with questions I had. I would recommend her to anyone. "
Refinance - Hedgesville, West Virginia January 2021
"She was very kind and helpful."
Buying - Clear Spring, Maryland January 2021
"She helped and worked with us. And was easy to talk to and walked us through each step. "
Buying - Hagerstown, Maryland January 2021
"Cathy is fantastic, straight forward, and consistently works very hard to get your loan approved & closed. Highest of recommendations for Cathy & FHM. "
Buying - Hagerstown, Maryland February 2021
"Cathy was amazing to work with. She was extremely helpful through the entire process. "
Buying - Hagerstown, Maryland February 2021
"Cathy was great throughout the entire home buying process. She stay on top of things and always answered my questions promptly! "
Buying - Hagerstown, Maryland February 2021
"Great to work with..extremely helpful "
Buying - Hagerstown, Maryland February 2021
"We had a good experience. Cathy was available when we needed her assistance."
Buying - Hagerstown, Maryland March 2021
Refinance - Inwood, West Virginia March 2021
"She was honest great and always available, as well as the whole team at first home mortgage"
Buying - Hagerstown, Maryland March 2021
"She was nothing short of amazing and was the best part of my first home buying process! "
Buying - Fort Ashby, West Virginia March 2021
"Cathy was amazing to work with. She was extremely helpful through the entire process. "
Buying - Hagerstown, Maryland March 2021
"Answered my questions and got back with me in a timelyanner"
Buying - Martinsburg, West Virginia March 2021
Buying - Fairfield, Pennsylvania April 2021
"Cathy and her team are super knowledgeable and made my first time buying a home super easy!! I would recommend First Home Mortgage to anyone that is looking to buy!"
Buying - Hagerstown, Maryland April 2021
"She was nothing short of amazing and was the best part of my first home buying process! "
Buying - Fort Ashby, West Virginia April 2021
"This is the second time we've worked with Cathy and First Home and they are fantastic! They answer the tons of questions my husband always has. They make the process super easy. They are friendly and extremely easy to work with. They make the process so smooth and enjoyable; absolutely no stress. And they really just go out of their way to help get your needs met and find you the best deal. "
Refinance - Frederick, Maryland May 2021
"Cathy responded to our needs: day, night and weekends. She kept us in the loop of every single thing that was going on. Cathy was great as she walked us through each requirement and explained everything in detail, answering all of our questions."
Buying - Falling Waters, West Virginia June 2021
"Very professional and responsive to messages. We had a complicated situation and Cathy kept everything organized and together and saw us through the last 6 months. Excellent job and made sure we had everything we needed. Highly recommend. "
Buying - Hagerstown, Maryland June 2021
"it was okay. I didn't feel like they always had my best interests in mind. "
Buying - Mercersburg, Pennsylvania July 2021
"Cathy is the most attentive and responsive business person that we've ever worked with. "
Buying - Hagerstown, Maryland July 2021
"We are a repeat customer. Cathy always makes the process seem simple and easy!"
Refinance - Hagerstown, Maryland July 2021
"We are very pleased to have gone through First Home Mortgage and Cathy to finance our new home! We experienced many hurdles throughout our selling and buying journey and Cathy went to work diligently to ensure the financing end of our new home was worry free. She navigated several changes and hurdles resulting from our selling challenges and didn't skip a beat while continuously reassuring us along the way. Our experience with Cathy and First Home Mortgage was phenomenal and greatly helped to maintain the perseverance needed to sell and purchase a home in this crazy market."
Buying - Hagerstown, Maryland July 2021
"Cathy was fantastic to work with. A true professional. She made the mortgage process as painless as possible! "
Buying - York Haven, Pennsylvania August 2021
"Cathy is simply the best. She has Crystal clear communication, is a problem solver, and has superb customer service skills. She's a expert for sure. "
Buying - Hagerstown, Maryland September 2021
"Always cheerful, positive, professional, encouraging, knowledgeable, helpful, and did I say professional? She made our experience easy and calming. Wonderful."
Buying - Hagerstown, Maryland September 2021
Buying - Smithsburg, Maryland September 2021
" Cathy and her team went over and above what I expected from a mortgage broker. She was fantastic to work with, and was extremely helpful."
Buying - Martinsburg, West Virginia October 2021
"She was very helpful with all my questions and concerns"
Buying - Hagerstown, Maryland October 2021
"Cathy was very easy to work with, responsive and helpful with all of my questions. "
Buying - Emmitsburg, Maryland October 2021
"She was always available and communicated with me each step of the way. She was transparent and accommodating in every way! I would love to work with her again any time. "
Buying - Hagerstown, Maryland October 2021
"Ms. Cathy Ocharzak definitely excelled in every manner to provide the utmost perfection in customer service. Everyone seeking assistance with mortgages would be fortunate to have the opportunity to work with Ms. Cathy Ocharzak."
Buying - Hagerstown, Maryland November 2021
"She was informative and responsive!"
Buying - Delmar, Maryland December 2021
"Cathy was really responsive and helpful. I'm really happy with how everything went"
Buying - Myersville, Maryland December 2021
"Very easy to work with and responds very quickly to questions and concerns."
Buying - Hagerstown, Maryland January 2022
"Cathy responded quickly to all my questions throughout the process. "
Buying - Hagerstown, Maryland February 2022
"Cathy was extremely helpful, caring, compassionate and professional throughout my home buying process. Couldn't be happier with Cathy. "
Buying - Hagerstown, Maryland February 2022
"Cathy was very helpful throughout the loan process. She make everything so easy. She was always available and responsive. I will certainly recommend her services to anyone I know who needs a mortgage. It was an absolute pleasure to work with her."
Buying - Hagerstown, Maryland February 2022
"Cathy was great, she would return calls and emails quickly and answered all our questions. If we ever do this again we will be coming back to see Cathy."
Buying - Williamsport, Maryland April 2022
Buying - Hagerstown, Maryland May 2022
"Cathy was very easy to work with, and exceeded all of our expectations. She went above and beyond for us. "
Buying - Smithsburg, Maryland June 2022
"Very helpful and worked very hard to process mortgage and responded to all questions when asked"
Buying - Martinsburg, West Virginia July 2022
"My experience with Cathy has been extremely well and her professionalism with willingness to help me has been out of this world. "
Buying - Hagerstown, Maryland August 2022
"She kept her promises."
Buying - Cumberland, Maryland August 2022
"Cathy was great!"
Buying - Hagerstown, Maryland October 2022
"She is such a sweetheart. Very helpful in every way"
Buying - Keymar, Maryland November 2022
"I had a great experience on my mortgage with Cathy Ocharzac. Cathy made this experience of achieving my mortgage possible. She is professional, pleasant and skilled in her position at First Mortgage . I appreciate all she has done on my behalf in acquiring a mortgage for my new home. I would highly recommend her to anyone who needs a mortgage. "
Buying - Hagerstown, Maryland December 2022
"Cathy was knowledgeable, attentive, responsive, and always polite. She answered any and all questions I had. I am so happy she is who I went with for my first home purchase, and I would use her again!"
Buying - Hagerstown, Maryland December 2022
"Cathy and her team are amazing! They made the home buying process very smooth!"
Buying - Hagerstown, Maryland January 2023
"Absolutely awesome. Cathy is the best"
Buying - Hagerstown, Maryland January 2023
"Cathy was great to deal with. She always responded back within a few minutes. "
Buying - Greencastle, Pennsylvania March 2023
"Cathy is AMAZING! She stopped at nothing to help us find our dream home, every step of the way!"
Buying - Hagerstown, Maryland April 2023
"The entire process with them was excellent, they were very responsive to all questions. They made the process much easier with their expertise. "
Buying - Waynesboro, Pennsylvania April 2023
Buying - Hagerstown, Maryland May 2023
"Very knowledgeable. Very organized and on top of the whole process. Great communication and support. "
Buying - Hagerstown, Maryland October 2023
"Cathy and Brenda were so helpful! We had a great experience as first time home buyers. We had a lot questions and Cathy and Brenda were both patient and able to explain everything in simple terms. "
Buying - Hagerstown, Maryland October 2023
Cathy's Sample Area of Work
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