Arlene Patricia Dean

NMLSID#
209987
Company
First Home Mortgage
Participating lenders have agreed to a LENDAID code of conduct relative to transparency and independent customer surveys.
Certified
Equal Housing Opportunity
Job Title
Loan Officer
Career Started
2002
Address
24404 Three Notch Rd Suite 102, Hollywood, Maryland
For updated license info and work history visit  NMLS Consumer Access

148 LENDAID Certified Reviews

Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.
Certified

About Arlene Patricia Dean

Since 2002, Arlene Dean has been providing the highest level of customer service as a Maryland-licensed mortgage loan officer. With more than 17 years of professional experience, she has helped hundreds of first time home buyers as well as move-up buyers, second home purchasers and real estate investors through the home financing process. She is skilled in navigating her clients through Conventional, FHA, VA and USDA financing and grant options in Maryland.” Arlene works extensively on military relocations and especially loves helping active duty members and their families make a smooth transition to Maryland. Despite living on the east coast, she’s accustomed to working in the Pacific Time Zone for her clients’ convenience and always makes herself available via phone, email or text. This is not a guarantee to extend consumer credit.  All loans are subject to credit approval and property appraisal. First Home Mortgage Corporation NMLS ID #71603 (www.nmlsconsumeraccess.org)

Arlene's Reviews

4.9 Stars - 148 Reviews
"Arlene helped to make our home buying experience hassle free. We couldn't have asked for a better place to process our VA loan. Arlene and First Home Mortgage was fantastic. If we are ever looking for a new home loan they will definitely be the first place we will look. "
Buying - California, Maryland April 2019
"They truly cared in getting us the best possible loan for us!"
Buying - Lusby, Maryland June 2019
"Super helpful! Always quick to respond and clearing up any confusion I had with the process."
Buying - Mechanicsville, Maryland July 2019
"Highly knowledgeable, responsive and forward-leaning on customer questions/concerns...the best!"
Buying - Leonardtown, Maryland August 2019
"She was always they for me to answer any question & explained it very well to me."
Buying - Mechanicsville, Maryland August 2019
"Very knowledgeable, professional and helpful. She found us a great loan for our needs."
Buying - Owings, Maryland September 2019
"Arlene made the home buying process seem a breeze compared to what others were telling me. She was very straight forward with what was required and I feel she got me a great rate! I found the home I wanted it was smooth sailing."
Buying - Callaway, Maryland September 2019
"Very helpful, genuinely appears to enjoy helping people, very nice and easy to communicate with."
Buying - Chaptico, Maryland September 2019
"Super helpful and quick responses!"
Buying - California, Maryland October 2019
"Awesome group to work with."
Buying - Lexington Park, Maryland November 2019
"Excellent first time home buying experience. I will definitely recommend Arlene and First Home to others."
Buying - Saint Inigoes, Maryland November 2019
"Arlene is fantastic. Response, informative, smart, and understanding. Will refer friends and clients to her."
Refinance - Hollywood, Maryland November 2019
"She is extremely professional and knowledgeable. Responds to questions very quickly."
Refinance - Piney Point, Maryland December 2019
"Arlene was very attentive and responsive to all my questions and concerns."
Buying - Hollywood, Maryland January 2020
"Arlene really worked with me and kept me informed along the way."
Buying - Lexington Park, Maryland January 2020
"Arlene made it super easy to purchase my home. She was very nice and very helpful and answered all my questions along the way. Would highly recommend her to all my friends and family."
Buying - Port Republic, Maryland January 2020
Refinance - Solomons, Maryland February 2020
"Arlene was amazing! Going above and beyond is an understatement. Super knowledgeable and so willing to help every time I needed it. Will and have recommended her!"
Buying - Chesapeake Beach, Maryland March 2020
"Arlene was very easy to work with- knowledgeable, responsive and pleasant. Our mortgage loan experience was painless thanks to Arlene!"
Buying - Solomons, Maryland March 2020
"I had a great experience and the process was seemless."
Buying - California, Maryland March 2020
"Arlene Dean was a pleasure to work with. She made the mortgage process easy and understandable. I work odd hours, but she made herself available to answer questions 24/7 and meticulously explained every subtle nuance of each step. Her expertise and willingness to guide me throughout the process was invaluable and helped ease the angst associated with the biggest purchase of my life. I would definitely recommend Arlene to my family and friends!"
Buying - Baltimore, Maryland March 2020
"Professional, very prompt on returning Emails just an overall great experience with Arlene."
Refinance - Leonardtown, Maryland April 2020
"Quick, responsive, helpful, informative"
Refinance - Lusby, Maryland June 2020
"Arlene was always available to answer my questions."
Buying - Solomons, Maryland June 2020
"Very friendly "
Buying - Great Mills, Maryland July 2020
"She was great to work with. Very knowledgeable and available whenever I had questions. I would recommend her to anyone."
Buying - California, Maryland July 2020
"Very nice helpful and professional! "
Buying - Lusby, Maryland July 2020
"Professional, prompt, knowledgeable, great to work with. "
Buying - Lexington Park, Maryland July 2020
"It was very delightful experience working with Arlene Dean. She was prompt, attentitive, & very informative!!"
Buying - California, Maryland July 2020
"Arlene was so helpful during the entire process! "
Buying - California, Maryland July 2020
"Arlene was always there for me when I had questions or concerns. She always answered my messages or phone calls (weekends and evenings) First Home Mortgage was on top of everything! The process was very smooth and everyone was very helpful. "
Buying - Mechanicsville, Maryland July 2020
Buying - Lexington Park, Maryland August 2020
"She's the best! Always working hard for making out loans go through. "
Refinance - Lusby, Maryland August 2020
"Arlene was great to deal with. She responded quickly to any questions and made sure we knew where we were in the application process."
Refinance - Hollywood, Maryland August 2020
"My experience with Arlene has been absolutely great! She is an amazing communicator and has been surprisingly available for phone calls. Nearly every time I called her for a question or concern she answered the phone. Her patience and knowledge are extensive. The whole mortgage buying experience went very smoothly with her as my guide. I highly recommend Arlene and First Home Mortage! "
Buying - Lexington Park, Maryland August 2020
"She was very responsive to our inquiries, even in the beginning when we asked for a lot of information, but weren't ready to commit."
Refinance - Great Mills, Maryland September 2020
"Arlene was absolutely fantastic. She was super responsive to all of our requests. Very knowledgeable and efficient."
Refinance - Hollywood, Maryland September 2020
"Experienced, did not feel like I was buying a home. She took care of everything. Very smooth."
Buying - Great Mills, Maryland September 2020
"Always a pleasure working with Arlene. She is very knowledgeable and always available to answer any questions or concerns, day or night! "
Buying - Mechanicsville, Maryland September 2020
"She was very prompt with all conversation and questions. She was very helpful and made the process smooth and easy. Arlene and my real estate agent had regular meetings to talk about all clients and properties. This frequent communication eliminate all risk and doubt I had through the buying process."
Buying - Mechanicsville, Maryland October 2020
"Very responsive and informative. Arlene kept me up to date with every step and explained it thoroughly so I would understand. Always able to be quickly reached. "
Buying - Lusby, Maryland October 2020
"Arlene made everything so simple and easy to understand. 10/10 would go through the home mortgage process again with her if needed. "
Buying - California, Maryland October 2020
"Knowledgeable, communicative, and extraordinarily customer-centric. "
Refinance - Leonardtown, Maryland October 2020
"She answered all our questions quickly and helped us every step of the way."
Buying - Leonardtown, Maryland September 2020
"Communication lacked, but overall a good experience. "
Buying - Saint Leonard, Maryland September 2020
"They makes it easy and we are happy!"
Refinance - Tall Timbers, Maryland September 2020
"Arlene has been very helpful and responsive. It's been nice working with her so far! "
Buying - Lexington Park, Maryland October 2020
"She answered all our questions quickly and helped us every step of the way."
Buying - Leonardtown, Maryland October 2020
"Quick & accurate. A painless mortgage experience!"
Buying - Lexington Park, Maryland November 2020
"Arlene was wonderful! She provided us with answers to any question we had. "
Buying - Hollywood, Maryland November 2020
"Arlene was a dream to work with! I went into pre-term labor with my son very close to our closing date and was unsure my son and I would be released from the hospital in time. She helped me get all the last minute things completed and made it very stress free. I'm so grateful for Arlene making a stressful situation way less stressful."
Refinance - Mechanicsville, Maryland December 2020
"We had contacted Arleen back in June and kept in touch for a few months until we saw a great rate and started the formal process to refinance. The process was electronically completed and very smooth. Would recommend anyone to use their services."
Refinance - Hollywood, Maryland December 2020
"Arlene was the best! She is very professional, knowledgeable and honest. I felt very confident with every step of my process. If anyone needs to refinance or do a first time finance, I would definitely recommend Arlene."
Refinance - Lusby, Maryland December 2020
"Arlene was amazing! She was super helpful and friendly. So much knowledge and experience under her belt. We are super thankful for her guidance and service. "
Buying - Lexington Park, Maryland December 2020
"Arlene was fully engaged and fought for us to get the best rate possible. She is a true Rockstar!"
Refinance - Ridge, Maryland December 2020
"Great easy experience! "
Buying - Hollywood, Maryland December 2020
"Arlene was pleasant, efficient, and helpful. "
Buying - California, Maryland December 2020
"very helpful and pleasant "
Buying - Prince Frederick, Maryland December 2020
"Arlene was fantastic! She was patient and instructive for first time homebuyers. She was also very flexible even meeting in the evening to accommodate our schedule. Cannot recommend highly enough!"
Buying - Leonardtown, Maryland January 2021
"I love working with Arlene and her team! I Have used them 2 times now and will always use them going forward! "
Refinance - Newburg, Maryland January 2021
"The entire process from start to finish of refinancing our home was extremely easy and handled professionally. All questions were answered in a timely manner."
Refinance - Catonsville, Maryland January 2021
Buying - Great Mills, Maryland January 2021
"Arlene is truly amazing, she goes above and beyond to ensure your experience is easy and painless!! Thank you!!! I have been smiling since I got the phone call about how much I will be saving!!! "
Refinance - Mechanicsville, Maryland January 2021
"Arlene is so helpful and knowledgeable. She is a godsend that answered every question that we had and made sure we understood the process for our loan. She is our go to!"
Refinance - Drayden, Maryland January 2021
"quick, easy, efficient "
Buying - Lusby, Maryland January 2021
"Arlene Dean was so helpful throughout our loan application process, working very quickly even during covid. We were applying from across the country and she was very accommodating and helpful. Once we were local, she even drove papers to where we were so we could sign them. Wonderful experience!"
Buying - California, Maryland January 2021
"Excellent! Arlene is knowledgeable in what she does. Needed help she was there to answer any questions."
Refinance - Hollywood, Maryland January 2021
"Arlene was very responsive and informative. She was knowledgeable in her field as not only provided me answers but the reasons behind the answers."
Buying - Lexington Park, Maryland January 2021
"Always available to answer questions and provide support and guidance"
Refinance - Lusby, Maryland February 2021
"Arlene and everyone that I worked with through the entire process were great. The process was as painless as possible. The communication was spot on and anything that I asked was answered quickly. I would highly recommend working with Arlene."
Buying - Great Mills, Maryland February 2021
"She went above and beyond for us. When the first house fell through because of sellers after we had already moved from Utah, she did everything she could to speed up the process so me and my family 5 + 2 dogs) could move out of the single room hotel we ended up in. "
Buying - Saint Leonard, Maryland February 2021
"She was super responsive and helpful. She always answered our questions right away and walked us through everything to make sure we understood each detail! Was so glad to have worked with her! Plus, she got us an amazing and competitive rate!"
Buying - Prince Frederick, Maryland February 2021
"Arlene is the definition of a professional. She is always so friendly and informative. She has always responded to my questions (sometimes late at night or on the weekends) with haste and poise. She took almost all of the stress from us as we were buying our house and when we refinanced and handled it on her end with the best attitude. I look forward to working with her again soon. "
Refinance - Mechanicsville, Maryland February 2021
"My business dealing with First Home Mortgage was through Arlene and I must say that I am one satisfied customer who cannot find or say anything unpleasant about Arlene. A friend of mine gave me Arlene's name to try and call for assistance in mortgage refinancing. She is always ready and available to answer any questions I may have. Arlene was quick to respond to all my questions and even provided detail information which were very helpful. She is professional, smart, and very pleasant to deal with. I will recommend Arlene/First Home Mortgage to anyone looking for mortgage financing assistance without any hesitation. "
Refinance - California, Maryland February 2021
"Ms Dean knows her profession and was tireless in helping us through the process."
Refinance - Dunkirk, Maryland February 2021
Refinance - Lusby, Maryland March 2021
"Arlene was great! Easy to communicate with, quick to respond, answered all questions with clear explanations and made me feel comfortable going through the process of purchasing my first home. I have highly recommended Arlene with First Home Mortgage to my friends and family!! "
Buying - California, Maryland March 2021
"Fabulous communication. Arlene is fantastic to work with. "
Refinance - Lusby, Maryland March 2021
"Very efficient, knowledgeable "
Refinance - Solomons, Maryland March 2021
"Very informative and easy to talk to. Answered all of my questions and did everything in a timely manner. I would recommend Arlene to anyone looking to buy!"
Buying - Lusby, Maryland April 2021
"She made the experience easy, seamless and hassle-free and explained everything that was going on. "
Buying - California, Maryland May 2021
"Everyone was very professional and did a great job. "
Buying - Leonardtown, Maryland June 2021
"She was so friendly always there to answer questions always kept me update she is absolutley amazing"
Buying - Lusby, Maryland June 2021
"Very responsive and helpful "
Buying - Hollywood, Maryland June 2021
"Arlene helped me in every way imaginable and when no one else at other companies would. She was assuring and professional in every way and provided a huge relief in handling everything for me. "
Refinance - Mechanicsville, Maryland June 2021
"Arlene was great! She was very friendly, professional, she responded very quickly and answered all questions we had. We couldn't have had a better experience buying our first home! I highly recommend Arlene!"
Buying - Lusby, Maryland June 2021
"Fantastic service. Walked me through the process from start to finish"
Buying - California, Maryland June 2021
Refinance - Hughesville, Maryland June 2021
"Very professional and answered all of our questions in a very timely manner. Have my wife and I peace of mind knowing we were in great hands. Would highly recommend to anyone wishing to re-finance!!"
Refinance - Leonardtown, Maryland June 2021
"So helpful and experienced! She really made this whole process so much less stressful for us. She's amazing, I will definitely be recommending her to friends and family!"
Buying - Hollywood, Maryland July 2021
Refinance - California, Maryland August 2021
"Arlene was very attentive from start to finish, she kept me well informed on the status of my loan from pre-approval through closing. I will continue to utilize Arlene's services in the future, and will also continue to highly recommend her to my friends, family, and co-workers."
Buying - Lexington Park, Maryland August 2021
"Arlene is very knowledgeable and very helpful. As a first time home buyer, she answered all of my questions and was there every step of the way!"
Buying - Lexington Park, Maryland August 2021
"Everyone was very helpful and very responsive. Arlene is very knowledgeable and was able to help me with whatever I needed and was able to answer every question I had. After buying multiple houses over the years, this was the best experience I've had with a lender. "
Buying - Port Republic, Maryland September 2021
"She was great and explained everything with clarity "
Buying - California, Maryland September 2021
"Arlene was amazing to work with!! Hands down the easiest lender I have ever dealt with. Always reachable and willing to answer any questions!!"
Buying - California, Maryland September 2021
"She went far and beyond to help me get my place. Had answers for all my questions. Im great full for her help!"
Buying - Hollywood, Maryland September 2021
"Had zero issues with the entire experience would recommend Arlene to anyone in need of a lender"
Buying - Lexington Park, Maryland September 2021
"She was great. Always had the information we needed when we had any questions. "
Buying - Leonardtown, Maryland September 2021
"Everything went smoothly with no issues. Quick to respond and answer any questions."
Buying - Great Mills, Maryland September 2021
"This is my first home. Most everything was done electronically, saving a lot of time. Arlene was amazing. Any questions I had, she was able to answer and explain so I could understand. She went above and beyond to help me"
Buying - Lusby, Maryland October 2021
"1 call, everything got rolling. Kept in the loop with quick responses to all questions. No surprises, great experience, no stress. "
Refinance - Hollywood, Maryland October 2021
"Arlene was very professional and always responded promptly to any questions providing assistance when needed. "
Buying - Prince Frederick, Maryland October 2021
"She is honest and tells you what you need upfront. She is a definite asset!"
Refinance - Lusby, Maryland November 2021
Buying - Leonardtown, Maryland November 2021
"Arlene and her team was amazing from start to finish. She guided us the entire way through the process, getting us into a loan that made the most sense for our situation, answering all our questions and concerns in a timely fashion, and even going above and beyond with recommendations for other services that saved us a lot of money. I would not hesitate to recommend Arlene and First Home Mortgage to anyone."
Buying - Lusby, Maryland November 2021
"Every aspect of working with Arlene was a pleasant experience. Not only is she professional, she is a wonderful person."
Refinance - Lusby, Maryland December 2021
"I love working with Arlene! I have used her 2 times now and I love how fast she is with answering my questions and pre approving me. That really helped me jump on the townhouse I recently bought. Will use her services again and refer her to everyone I know!"
Buying - California, Maryland December 2021
"Knowledgeable, Efficient and Friendly. Our settlement was on a strict time line. Arlene was informative and kept us on target. She was available 24/7. Her quick response was awesome. Thank you again Arlene and her team! You are highly recommended!!"
Buying - Issue, Maryland January 2022
"Arlene made everything fast and easy as a first home buyer. She has experience in using VA loan I highly recommend her to anyone. "
Buying - Mechanicsville, Maryland February 2022
"This is the second time I have gone through Arlene. First was to buy a house, and second was to refinance it. Arlene is truly the only person that I've experienced that I would even consider doing this type of work for me. In fact, I was not going to refinance until she reached out and made me contemplate it. After I reached back out for some questions and got them answered, it was solidified. From there it was smooth sailing. I even had some more in-depth questions afterward for follow-on, that Arlene didn't need to concern herself with, but she went out and helped me with that too. As before, I appreciate her and recommend her to anyone. "
Refinance - Lexington Park, Maryland February 2022
"Arlene made my home refinance go smoothly and always was available and had the answers for any questions I had."
Refinance - Park Hall, Maryland February 2022
"Our experience was very good. Everything was handled quickly and professionally,"
Refinance - Hollywood, Maryland February 2022
"Very helpful and customer oriented. "
Buying - Leonardtown, Maryland March 2022
"An expert in her field and very professional. Always made herself available and is quick to respond."
Buying - Lexington Park, Maryland March 2022
"She was amazing to work with. I would definitely recommend her if I know someone looking to buy. "
Buying - California, Maryland March 2022
"Arlene and her team are great! Very helpful and kind. They responded quickly and was always available, even on weekends. I would recommend them to anyone. "
Buying - Leonardtown, Maryland March 2022
Buying - Great Mills, Maryland March 2022
Buying - Great Mills, Maryland April 2022
"Amazing experience. Would recommend Arlene to anybody! "
Buying - Hollywood, Maryland April 2022
"Everything went smoothly and efficiently. I was very impressed with the professionalism and look forward to future interactions with the entire company"
Buying - Leonardtown, Maryland May 2022
"Arlene went above and beyond to assist us with our mortgage. She is knowledgeable, professional and has an excellent work ethic. We are so grateful for her assistance. The staff was professional, pleasant and efficient. The entire process was seamless from start to finish. We highly recommend the entire team."
Buying - Hollywood, Maryland May 2022
"She was extremely helpful, easily accessible, very knowledgeable, and answered any questions I had. Also works with extreme proficiency and is extremely proactive. "
Buying - Leonardtown, Maryland May 2022
"Courteous Helpful and accommodated someone not proficient with computers "
Buying - Saint Leonard, Maryland June 2022
"Great home buying experience!"
Buying - Clements, Maryland June 2022
"They did a fantastic job on keeping me updated on all my different nuances of buying a house and were always there to keep questionless. Would recommend Arlene and her group any day of the week"
Buying - Hollywood, Maryland June 2022
"I would without a doubt highly recommend Arlene to anyone seeking a true professional that is experienced, accessible, and knowledgeable. She responds fast, is equip to answer questions, and takes the time to fully explain. Home buying can be a stressful process but she helps it run smoothly with stellar customer service. I cannot thank her enough for her assistance. Arlene is flat out impressive and definitely an asset. She is undeniably great at what she does. Selecting her was one of the best decisions I made and I would happily work with her again in the future. "
Buying - Lexington Park, Maryland June 2022
"Ms Dean was a pleasure to work with. She is an expert in her field and always put my fears to rest. "
Buying - California, Maryland July 2022
Buying - Lusby, Maryland July 2022
"Arlene was great and was super helpful. She made the first time home buying experience painless and answered calls even at odd hours of the day. She really cares about her clients!"
Buying - Lusby, Maryland August 2022
"Arlene made the homebuying process so smooth and stress-free. She answered any questions I had promptly and accurately!"
Buying - Prince Frederick, Maryland September 2022
"Prompt responses and always willing to help me understand why everything that was going on!"
Buying - Hollywood, Maryland September 2022
"Great to work with always understanding and available when I had questions"
Refinance - Hollywood, Maryland October 2022
"Arlene was phenomenal at her job and all the help she gave us during our 1st home buying experience. We would recommend Arlene & her teams a million times. Thanks again for the awesome service and making the whole process so smoothly and painless. We appreciate you all. "
Buying - Lexington Park, Maryland November 2022
"Amazing help with all my questions making my first home buying experience go smoothly "
Buying - Saint Inigoes, Maryland January 2023
"Thank you Arlene for your help and service with my loan/ mortgage. Your organization, promptness and knowledge made it a very painless process. I will certainly recommend you to anyone who asks for a great mortgage counselor. "
Buying - Columbia, Maryland January 2023
"Arlene was very responsive and knowledgeable in helping a first time home buyer with many questions."
Buying - California, Maryland February 2023
"Great and very helpful 👍 "
Buying - Mechanicsville, Maryland March 2023
Buying - Lusby, Maryland April 2023
"Wonderful experience! Arlene is the best of the best. "
Buying - Leonardtown, Maryland May 2023
"She and her team stepped us through every process and was easily accessible. They took a first home buying experience and made it feel easy"
Buying - Leonardtown, Maryland July 2023
"First rate"
Buying - Hughesville, Maryland August 2023
Buying - California, Maryland August 2023
"very nice, very smooth, no issues or miscommunications "
Buying - Lexington Park, Maryland October 2023
"Fast always available and easy to work with. "
Buying - Hollywood, Maryland October 2023
"Arlene went above and beyond to make sure we were able to get our dream home!"
Buying - Port Republic, Maryland October 2023
"Very available and helpful for a fast and smooth closing!"
Buying - Hollywood, Maryland March 2024
"Arlene is simply great at what she does! She helped my wife and I throughout the entire buying process. She is extremely timely with email communication and is very reachable. Our sellers required a short turnaround time on closing and Arlene was able to expedite the process. We highly recommend any buyer working with Arlene!"
Buying - California, Maryland April 2024

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