April Healey

Norcom Mortgage
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Equal Housing Opportunity
Job Title
Branch Manager
Career Started
2 Park Street, South Deerfield, Massachusetts
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Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.

April's Reviews

4.7 Stars - 33 Reviews
"It was just very easy... All things considered, no complaints here."
Buying - Greenfield, Massachusetts October 2017
Refinance - Erving, Massachusetts December 2020
"April was wonderful to work with. She was very fast with her responses. She also did everything in her power to make the process as easy as possible. It was an all around great experience and I'd love to work with everyone again!"
Refinance - Greenfield, Massachusetts December 2020
"You could not ask for more of a professional,courteous, attentive, and caring loan officer than April Healey."
Refinance - Hatfield, Massachusetts January 2021
"Here are the three best words to describe April Healey: thorough, courteous, and professional. "
Refinance - Greenfield, Massachusetts January 2021
"I've done business with April at Greenfield Coop, so I moved to Norcom with her Great representative. Awesome "
Refinance - Springfield, Massachusetts January 2021
"she was extremely knowledgeable in the market and took plenty of time to explain every detail no matter how small. She went far beyond what I have ever experienced. I would highly recommend her to anyone looking for a mortgage."
Refinance - Agawam, Massachusetts February 2021
"April was very on top of things! Helpful, knowledgeable, and responsive. Norcom offers a good rate. It took rather too much work to find out how to make automatic payments."
Refinance - Northampton, Massachusetts April 2021
"April was very professional and pleasant to work with. she had the patience to work with me and was very outgoing to get the work done. I would highly recommend her for anyone to remortgage your home "
Refinance - Erving, Massachusetts April 2021
"If I could give April six stars I would. Professional, attentive and thorough. Yes, she is that good!"
Refinance - Ludlow, Massachusetts June 2021
Buying - Belchertown, Massachusetts May 2021
"April was amazing she helped my wife and I every step of the way, she was great to work with and would recommend her to anyone looking to buy a home!"
Buying - Ware, Massachusetts May 2021
"April is a great provider of information and explained every step of the exhaustive process to buy a home. I will recommend her to anyone I know in the future seeking to buy a home. "
Buying - Springfield, Massachusetts June 2021
Buying - Springfield, Massachusetts June 2021
"April is a complete professional. Best I have ever worked with. (I've done over 10 mortgages in my life)"
Refinance - Ludlow, Massachusetts June 2021
"April was absolutely fantastic! She listened intently to all of our concerns and questions, responding with simple, easy to understand information. April was always available, any time of the day, even during the weekend, and events that she might be attending. The only concern we had was the excessive costs attached to the transaction, when compared to a local bank."
Refinance - Bernardston, Massachusetts October 2021
"Regarding Norcom - the forms, educational material was convenient, easily accessible to read and fill out. Nicely organized. April Healey absolutely made this whole experience incredibly positive. She was organized, very knowledgeable, her explanations were clear and understandable, she prepared me for the next round, whatever it was. As I have mentioned to everyone re: this experience, April was my beacon in the storm. She held it all together and oftentimes held me together! I have recommended her to a few individuals who are thinking of buying a house."
Buying - Hampden, Massachusetts October 2021
"April was fantastic during the whole process. She was very patient and helpful with things we didn't understand. She explained everything step by step. And made us feel comfortable. "
Buying - West Springfield, Massachusetts December 2021
"April made this the easiest experience for me. "
Refinance - Easthampton, Massachusetts January 2022
"April was amazing, she makes the home buying process so easy. She is great at communicating, and keeping the buyer in the loop (without all of the stress). Everybody always says go through local banks for mortgages. Honestly I have gone through the process with local banks and I feel like all they do is criticize me on my credit report. With April, that does not happen and if she see's an issue, she works on resolving it! I will be using April again on my next purchase! Hands down the best around! "
Buying - Lake Pleasant, Massachusetts February 2022
"Best experience working with April Healey and Norcom Mortgage."
Buying - Tolland, Connecticut June 2022
"April is awesome she did great she helped me a-lot on getting me approved !! I will always recommend her!! Thank you April!!"
Buying - Holyoke, Massachusetts July 2022
"Not much to tell hard to get ahold of. I asked her in the beginning of the loan if we can close in sixty days there were a couple of bumps in the road was the reason why I asked the question she assured me that would be no problem. So through the whole loan process anytime I would talk to April I would remind her of the sixty day deadline she would always tell me no problem were on track for the deadline. Well needless to say it never happened I needed to close on the tenth of july we didn't close until the twenty eighth of july. And one other thing that happened was one day I decided to call the Avon office because April was getting a little tired of hearing from me so when I called Avon I got ahold a woman named Linda B she was nice at first until she felt she wasn't going to just brush me off with excuses I have had enough. She then became the rudest person I have ever dealt with. So that's what happened in the short version. Feel free to get in touch with me if you want the full length version!!!!!!!!!!!"
Refinance - Chester, Massachusetts September 2022
"April was great to work with"
Buying - Westfield, Massachusetts October 2022
"She is amazing and went above and beyond for me!"
Buying - Enfield, Connecticut October 2022
"Buying our first home was incredibly stressful, and for someone without a financial background it was impossibly confusing at times. April Healy was able to make sense of the rates and acronyms without leaving my head spinning. April went above and beyond to make sure we got the best available loan at the lowest possible rate. Even if this meant rewriting the loan when our financial situation changed. She has the best personality and is super easy to work with. She made me and my fiancé feel like there were no silly questions. I would highly recommend April to anyone in the market. "
Buying - Turners Falls, Massachusetts November 2022
"A busy person."
Buying - Palmer, Massachusetts January 2023
"Working with April was a pleasure. Very knowledgeable, constantly in touch throughout the process. Got me a competitive rate and closed within 30 days. I would highly recommend working with her for all or any of your financial needs."
Buying - Athol, Massachusetts January 2023
"She was an absolute gem!!! She was amazing getting us through the process and always checked in to make sure we were good. She did an outstanding job and want to thank her for making my dream happen. "
Buying - Barre, Massachusetts July 2023
"April helped me every step of the way. April is friendly and professional, and she worked hard to find the best solution for our needs. I felt that she really cared about our situation, and did everything she could to make it work out. "
Buying - Turners Falls, Massachusetts July 2023
Buying - Southwick, Massachusetts August 2023
"April was extremely helpful, professional and personable! A complete pleasure to work with! "
Buying - Easthampton, Massachusetts December 2023
"April helped us secure a loan to buy our dream home. She was there to answer any questions we had (there were a lot), and to keep us on track and on timeline. I would recommend her to anyone looking to buy a house. "
Buying - , January 2024

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