Ann Elizabeth Palrang

Job Title
Branch Manager
Career Started
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.

Ann's Reviews

4.9 Stars - 90 Reviews
"Ann was instrumental in the purchase of my home. There was an issue initially with getting my name off the mortgage from my previous home as I was going through a separation and divorce and she was able to refinance my former home in a timely manner so I was able to still uphold the contract and move into my new home. Ann and her team are extremely dedicated."
Buying - Glen Burnie, Maryland December 2017
"First rate all the way. "
Buying - Baltimore, Maryland February 2018
"Ann was so amazing and helpful. She explained everything so I felt comfortable with the whole process and was very patient with us. I am so happy we were able to work with Ann and her team and would recommend them to anyone buying a home."
Buying - Nottingham, Maryland March 2018
Buying - Kingsville, Maryland April 2018
"The best. Would never go to anyone but Ann!"
Refinance - Essex, Maryland April 2018
"She explained everything I need she was always calling me back when I call her she was very helpful for me she never complains when I was asking her that question two times she was making sure she explained it to me very well and to make sure I understand"
Buying - Randallstown, Maryland April 2018
"Ann and her entire staff were thorough, professional, and just delightful to deal with. They made the process as painless and as pleasant as it can possibly be. I would recommend them to anyone."
Buying - Baltimore, Maryland September 2018
"Very courteous and professional. She made me feel like family!"
Buying - Bel Air, Maryland September 2018
"Ann and her entire office were a pleasure to work with. I was unfamiliar with the process of refinancing and they made me feel very comfortable with asking any questions I had. I always received an answer that made sense allowing me to make the right decisions for my household. "
Refinance - Catonsville, Maryland December 2017
Buying - Westminster, Maryland December 2018
Buying - Abingdon, Maryland December 2018
"I had an excellent experience with First Home Mortgage and this was because of Ann Palrang. Ann was an advocate in helping us purchase our first home. Three years ago I called Ann who spent about an hour with me on that initial call reviewing my goals and financial picture. She followed up by sending me a detailed packet of the steps I needed to take to ensure I had a good financial picture to purchase a home. Three years later I called Ann about a home I wanted to puchase. As a first time buyer I found purchasing a home to be overwhelming and appreciated how Ann kindly held my hand through the process. I never felt I was asking too many questions and felt supported the entire way through the process. Ann has a genuine and kind presence and I have whole heartedly recommended her to all my family and friends who mention they are thinking of buying a home. Thank you Ann for taking the stress away from buying our first home and helping to ensure it was an exciting and celebratory experience!!!"
Buying - Baltimore, Maryland August 2018
"Pleasure to do business with."
Refinance - Perryville, Maryland January 2019
"Ann was very helpful every step of the way. "
Buying - Nottingham, Maryland June 2019
Buying - Perry Hall, Maryland June 2019
Buying - Middle River, Maryland July 2019
"Ann and her Team are GREAT! They had to stop the paperwork for the first house when the sellers did not respond to our list of things to take care of before settlement. Started the paperwork for the second house and completed in short order to meet the short time frame, no problem. Everything completed in time for settlement. "
Buying - Rosedale, Maryland July 2019
Refinance - Abingdon, Maryland July 2019
"Ann was on top of every aspect of my mortgage experience. She handled all the inevitable contingencies with patience, humor and professionalism. There is literally nothing negative I can say about my experience with her and the rest of the First Home Mortgage staff."
Buying - Catonsville, Maryland July 2019
"Everything was fine, all work done within 30 days. Thank you Ann and her staff"
Buying - Baldwin, Maryland August 2019
"She was amazing! Made the home buying a very smooth process especially since it was our first. Thanks again Ann Palrang!"
Buying - Parkville, Maryland August 2019
Buying - Joppa, Maryland November 2019
"I have never felt so comfortable with such grand undertaking than I have with this move. Ann Palrang is one of the most professional, experienced, knowledgeable and most inviting person I have dealt with ever. She has always invited questions, raised awareness where needed, provided diligent answers to concerns and has just made this whole experience a joy. Her staff was also top notch, working diligently, timely and thoroughly to ensure all documentation, questions and feedback were 100%. I will definitely and already have recommended First Home Mortgage to a few friends and family. Something like this which can be stressful was actually comfortable and a joy. And it was a great pleasure working with Ann Elizabeth Palrang and her team. Thank You!"
Buying - Catonsville, Maryland November 2019
"Ann is hands down the most amazing person to work with! As first time home buyers she answered every question we had and in ways that we would understand! She explained every process and was very flexible during all hours of the day, even weekends! I would buy another house tomorrow if it meant working with her again!!"
Buying - Crofton, Maryland November 2019
"Ann was very accommodating and available for any questions or concerns that we had. Emails were answered in a timely manner and the whole procedure was explained in terms that were easily understood."
Buying - Essex, Maryland November 2019
Refinance - Lutherville Timonium, Maryland November 2019
"Ann did an amazing job! She was always available and answered all of my questions throughout the process. I've already recommended her to friends for their refinance!"
Refinance - Catonsville, Maryland November 2019
"I have never felt so comfortable with such grand undertaking than I have with this move. Ann Palrang is one of the most professional, experienced, knowledgeable and most inviting person I have dealt with ever. She has always invited questions, raised awareness where needed, provided diligent answers to concerns and has just made this whole experience a joy. Her staff was also top notch, working diligently, timely and thoroughly to ensure all documentation, questions and feedback were 100%. I will definitely and already have recommended First Home Mortgage to a few friends and family. Something like this which can be stressful was actually comfortable and a joy. And it was a great pleasure working with Ann Elizabeth Palrang and her team. Thank You!"
Buying - Catonsville, Maryland December 2019
"Ann was amazing to work with. She, along with her team, provided us with all the necessary information we needed in order to go through the mortgage process - from detailing the numbers in the beginning to making sure we had the budget down pat in the end. We most definitely could not have go through the process without her expertise and willingness to answer all of our questions. There is no doubt she is a highly qualified manager with the experience and professionalism necessary to work with first time home buyers. I could not be happier in my selection of First Home Mortgage!"
Buying - Aberdeen, Maryland January 2020
"She is Awesome such a joy to work with her and her team she gets the job done and works with you for the whole process she is the best we need more people like her around I am very satisfied with Frist Home Mortgage"
Buying - Baltimore, Maryland January 2020
"Highly professional, knowledgeable, very personable and excellent and prompt interaction!"
Buying - Fallston, Maryland January 2020
"Ann is the absolute best! She always had our best interests in mind and guided us in the right direction. We will continue to use and recommend her and First Home Mortgage!"
Refinance - Bel Air, Maryland January 2020
"A great experience through all the process at First Home Mortgage. Ms. Palrang met and surpass our expectations, we are forever grateful."
Buying - Rosedale, Maryland February 2020
"She was very informative during the process. Ann and her team were wonderful. I highly recommend Ann and First Home Mortgage."
Buying - Perry Hall, Maryland February 2020
"Knowledgeable and helpful"
Buying - Edgewood, Maryland March 2020
Refinance - Crownsville, Maryland March 2020
Buying - Severna Park, Maryland March 2020
"Ann is thorough and the consummate professional"
Refinance - Baltimore, Maryland April 2020
Refinance - Baltimore, Maryland April 2020
"We worked with Ann on our mortgage two years ago and found her to be a delight. She was extremely helpful in explaining everything i had questions on in a way that I could understand, but without being condescending. When we thought about refinancing, she was our first contact. I have recommended her to friends and will continue to do so."
Refinance - Baltimore, Maryland April 2020
"This is the the second time we chose First Home Mortgage and they were as helpful and resourceful as the first time we worked with them. They kept us on track and helped us through this process lending advice along the way. We have built a strong relationship with Ann Palrang and have called her for advice outside of the typical transaction. She is always available and I value her opinion."
Buying - Kingsville, Maryland May 2020
"Professional, prompt, responsive, highly recommended."
Refinance - Hyattsville, Maryland May 2020
Refinance - Sparrows Point, Maryland May 2020
"very good"
Refinance - Havre De Grace, Maryland May 2020
"Ann, Tracey, Karen, and the rest of the staff at First Home made a complicated process as easy as it could be. They were very quick to answer my questions, and gave me good advice about how to get certain pieces of information I needed to submit. Now I'm enjoying my first home!"
Buying - Baltimore, Maryland July 2020
"Very thorough, punctual, and experienced. My transaction was nothing short of satisfaction! I recommend her to all my friends and family."
Buying - Rosedale, Maryland July 2020
"Ann is amazing! She works quickly and is available to explain things when you need it. We've worked with Ann and First Home for our mortgage and refinancing. We Recommend her to everyone."
Refinance - Nottingham, Maryland August 2020
"I liked her so much that I used her for the purchase of my second home."
Buying - Essex, Maryland August 2020
"Very efficient & knowledgeable. "
Refinance - Abingdon, Maryland August 2020
"I have used Ann's services several times over the years. She is great! Explains everything, answers any questions. Overall makes the process easy and stress free."
Refinance - Middle River, Maryland August 2020
Refinance - Pasadena, Maryland August 2020
"Knowledgeable, professional, personable, prompt responses - best mortgage officer and I would recommend to my friends!"
Refinance - Fallston, Maryland September 2020
"When I first spoke with Ann concerning a possible refinance I mentioned a possible move shortly thereafter. She was able to educate me on the pros and cons of a condo purchase and also didn't push me on refinancing. I ended up buying a condo & using Ann for the loan."
Buying - Lutherville Timonium, Maryland October 2020
"Ann is a first rate numbers gal! Questions were answered promptly and thoroughly thus there were no surprises at closing."
Refinance - Glen Arm, Maryland October 2020
"She's extremely professional and prompt in answering any questions. Ann is an absolute pleasure to work with. "
Refinance - Alexandria, Virginia October 2020
"Ann knows her stuff and keeps it all moving quickly."
Refinance - Charlottesville, Virginia October 2020
"I have been using Ms. Palrang since she handled my first loan back in 2001 and subsequently through two re-finances and my current loan in October 2020. In all interactions, Ms. Palrang is the consummate professional. She has a reputation in Baltimore among realtors and title companies as someone who can always be relied upon to have the paperwork in top-notch shape, making the closings on properties smooth and seamless. Her attention to detail is of the highest order and her friendly, approachable manner is consistently on display. Over the last 19 years I have referred a number of colleagues to her, ranging from administrative assistants to PhDs, and all of them have found her work with them to be of the highest order and have commented on how reassuring she can make the loan process. I would never think of using anyone else but Ms. Palrang when needing a loan or a refinance and am very grateful for having found her so many years ago."
Buying - Towson, Maryland October 2020
"Ann is one of the most amazing woman I have ever met. She made our family a top priority as we took the journey on buying our new home. If ever anyone asks me who I would recommend for a mortgage, there is no hesitation. Ann Palrang with First Home mortgage!!! We cannot thank her and the team enough for making our dream come true. "
Buying - Abingdon, Maryland November 2020
"Ann provided amazing support during this refinance effort. She responded to my questions and ensured the process was completed in a timely fashion. I have worked with Ann on my prior mortgage and after another positive experience with my Mortgage refinance, I highly recommend Ann."
Refinance - Perry Hall, Maryland November 2020
"Ann was very helpful through this process. "
Buying - Towson, Maryland November 2020
"Ann answered all our questions and made our refi a breeze. Everything went off without a hitch - smooth and easy. We highly recommend Ann and First Home Mortgage. "
Refinance - Catonsville, Maryland November 2020
Refinance - Severna Park, Maryland December 2020
"Very nice person to talk to and very helpful!!!"
Refinance - Sparrows Point, Maryland January 2021
"This is our 3rd refi with Ann, that alone speaks volumes! Ann was wonderful, walked us through everything, she's the best! "
Refinance - Perryville, Maryland January 2021
"My closing took place."
Refinance - Baltimore, Maryland January 2021
"Ann is always fantastic. Great communication and service. "
Refinance - Baltimore, Maryland January 2021
"Ann made refinancing our home such an easy process. She helped us understand all our options and guided us through every step. I will go back to Ann every time!"
Refinance - Parkville, Maryland January 2021
"This is our second time working with Ann and the both experiences have been great!"
Refinance - Crofton, Maryland February 2021
"Ann Palrang made my home buying process easier. She was knowledgeable and assisted me more than anyone I was working with. She explained my options clearly and was extremely patient with my delays and constant changes. Her team was also professional, responsive and helpful. I am thankful I was introduced to Ann and extremely grateful to have such a stellar team working with me to ensure I had the best outcome. "
Buying - Bowie, Maryland February 2021
"Ann is the best!"
Buying - Forest Hill, Maryland February 2021
Refinance - Baltimore, Maryland March 2021
"This was a different type of settlement due to Covid. She was very patient and helpful and got us through our settlement. She is a pleasure to work with and I have recomended her to family members whom she also took good care of as well. "
Refinance - Nottingham, Maryland March 2021
"Ann and her crew were very professional and knowledgeable from beginning to end. Would definitely work with Ann again. "
Refinance - White Hall, Maryland March 2021
"Ann is great and I have used her many times for my mortgage needs. "
Refinance - Middle River, Maryland March 2021
"Quick response- way to communicate with, detailed and thorough!"
Refinance - Parkville, Maryland March 2021
"Exceptional "
Buying - Baltimore, Maryland March 2021
"Ann was fantastic. The best thing you can do as a rep is be responsive and informative, and Ann was both the whole time through. I felt I was well taken care of by someone who understood the process very well and made sure everything went smoothly."
Refinance - Laurel, Maryland March 2021
"Ann was always available to answer my many questions with obvious knowledge and experience. "
Refinance - Baltimore, Maryland April 2021
"Ann was amazing! She guided us through the entire home buying process and made sure to educate us along the way so we knew what to expect. She absolutely made our first home buying experience as smooth and quick as possible. Everyone we dealt with at First Home Mortgage was very professional and caring. They really made it a great experience."
Buying - Abingdon, Maryland April 2021
"Very meticulous in follow up and Tracey is also very responsive"
Refinance - Baltimore, Maryland April 2021
"Ann is very knowledgeable and works with you to get the best possible outcome. She is at the top of my referral list."
Refinance - Parkville, Maryland April 2021
"She was very helpful. She cares about what she is doing and it shows. I dont believe I could have done it without her."
Buying - Federalsburg, Maryland June 2021
"I can't say enough good things about Ann and her crew. They helped make our dream home a reality. "
Buying - Towson, Maryland June 2021
"Ann was amazing--caring, professional, and quick to respond. The whole team was amazing!"
Refinance - Baltimore, Maryland June 2021
"Ann was fantastic from the start of the process to the very end. I was a first time home buyer and Ann took time to thoroughly explain the process and answer my many questions. Her and the team were very responsive to my inquiries. And, they were very diligent in their efforts to ensure I provided information and completed necessary tasks in a timely manner. Very happy I chose Ann, her Team and First Home Mortgage,"
Buying - Parkville, Maryland June 2021
"Ann is amazing!"
Refinance - Baltimore, Maryland July 2021
"Ann was such a pleasure to work with. She made the refinance process quick and efficient! I felt supported every step of the way! I would definitely recommend Ann for her knowledge and professionalism! "
Refinance - Baltimore, Maryland July 2021
Buying - Kingsville, Maryland July 2021
"Ann Palrang and the First Home Mortgage team became family while going through this important process and major milestone. "
Buying - Alexandria, Virginia August 2021
"Ann went above and beyond to get me and my family into a home best suited for us. Would not hesitate to work with ann and her team again "
Buying - Churchville, Maryland August 2021

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