Alexander M Jaffe

NMLSID#
192106
Company
First Home Mortgage
Participating lenders have agreed to a LENDAID code of conduct relative to transparency and independent customer surveys.
Certified
Equal Housing Opportunity
Job Title
Branch Sales Manager
Career Started
2006
Address
8401 Connecticut Avenue Suite 1100, Chevy Chase, Maryland
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.
Certified

About Alexander M Jaffe

Alex has everything he needs in a company with First Home, including in-house processing & underwriting and a streamlined appraisal system. With First Home, Alex is able to offer a variety of loan programs including jumbo, Conventional, Renovation Homestyle and 203k, FHA, and down payment assistance loans. Alex regularly teaches first-time home buying classes all over the region. This is not a guarantee to extend consumer credit as defined by Section 1026.2 of Regulation Z. Programs, interest rates, terms and fees are subject to change without notice. All loans are subject to credit approval and property appraisal. First Home Mortgage Corporation NMLS ID #71603 (www.nmlsconsumeraccess.org).

Alexander's Reviews

4.9 Stars - 243 Reviews
"Alex was great! He answered all of my questions, and helped the process move smoothly. "
Buying - Washington, District of Columbia December 2017
"Quick responses, follow timeline, provided information when requested."
Buying - Capitol Heights, Maryland December 2017
Buying - Baltimore, Maryland December 2017
Buying - Washington, District of Columbia December 2017
Buying - Greenbelt, Maryland December 2017
"Very responsive, answered all of my questions with patience, and easy to work with!"
Buying - Hyattsville, Maryland December 2017
"Alex was extremely helpful and responsive, answering all my questions and always happy to talk on the phone whenever I needed any help. 10/10 would recommend."
Buying - Washington, District of Columbia January 2018
"Alex and his team were incredible resources during our recent home buying experience. At every step of the way, they answered all of our questions while keeping us aware of all details and milestones. Can't recommend them more! "
Buying - Washington, District of Columbia January 2018
"Alex and his team are phenomenal. They made the process very easy and I love that his approach is very educational. He really tries to make sure you understand what is happening. "
Buying - Suitland, Maryland January 2018
"My family and I moved back to the US from working abroad for a significant time period and were in contact with Alex for about 6 months before we arrived. He provided great, timely, and clear information and no question was too basic for him. He was very committed to helping us understand a highly nuanced process and gave great strategic advice on how to approach a mortgage. We hit a financial snag delaying our home search but when we were ready to get started again Alex was as supportive as he had always been guiding through the pre-approval process. When it was time to put down an offer Alex and his team were amazingly responsive and I believe their efforts contributed to us winning a bidding war on a property we fell in love with. I especially appreciate his willingness to run different financial models and to provide online resources to better explain the complicated aspects. Alex and his team were wonderful and we have already been strongly recommending them to friends."
Buying - Rockville, Maryland February 2018
Buying - Washington, District of Columbia February 2018
"Alex was great! He responded quickly to all of my loan scenarios and made settlement seamless. I will definitely refer Alex to friends and family."
Buying - Washington, District of Columbia February 2018
Buying - Washington, District of Columbia March 2018
"Alex was wonderful. He made sure all our questions were answered. It was my husband and my first time buying a home and Alex made sure the process went smoothly and kept us updated the entire time. I can't say enough good things about Alex and his team especially Patrick. They are awesome."
Buying - Olney, Maryland March 2018
"This experience was painless and easy. Alex was ahead of the curve on all aspects of the refi which really helped to make this a seamless experience. We plan to work with Alex again for future home finance items."
Refinance - Washington, District of Columbia March 2018
"Alex was PHENOMENAL!! He is extremely knowledgeable, trustworthy, respectful, responsive, approachable and efficient!! Time is of the essence when buying a home and Alex undoubtedly met this challenge without any issues; the transaction was seamless!! He has a wealth of experience and it shows! I could not have asked for anyone better to help us obtain our very first home! We absolutely LOVE our new home! I would definitely highly highly recommend him to others! You will not be disappointed! Thank you sooo much Alex! You have changed our lives forever!!"
Buying - Washington, District of Columbia March 2018
"Alex and his team made the whole process easy to understand, provided answers when we needed them, and gave workable deadlines for paperwork."
Buying - Arlington, Virginia April 2018
Buying - Washington, District of Columbia April 2018
"I had the pleasure of being introduced to Alex by my agent. Of the several loan officers I worked while pursuing preapproval, Alex was the most responsive, timely, organized, and thorough. I was a first-time homebuyer, and I wanted a loan officer who was patient enough to walk me through the process. Alex and his team were in constant communication with me either via email or phone and sent clear summaries of our conversations and next steps. Never once did I feel out of the loop or disorganized. Thank you, Alex!"
Buying - Washington, District of Columbia May 2018
"Alex was very helpful. He is knowledgeable about local government homebuyer assistance programs, and his communication was always prompt."
Buying - Washington, District of Columbia May 2018
"They were great!"
Buying - Mount Rainier, Maryland June 2018
"Alex was extremely helpful with every question I had, even after I got word that my loan was transferred to another bank for servicing."
Buying - Washington, District of Columbia June 2018
"Alex and his team were great! Alex was available anytime over the phone to answer any questions, even after hours. We successfully completed a fast close. Alex even personally came to my closing day!"
Buying - Washington, District of Columbia June 2018
Buying - Washington, District of Columbia July 2018
"Alex Jaffe was fantastic to work with. He explained things clearly, was very accessible via email or phone, and was kind in interactions. He didn't make me feel like I was wasting his time with questions. He also helped me to find a mortgage that was a good fit for my situation. I would work with him again and recommend him to others. No hard sell or pushiness -- Alex treated me like a human and like a valued customer. "
Buying - Washington, District of Columbia July 2018
"Third time working with Alex. Simply the best. Wouldn't want to work with anyone else. "
Buying - Takoma Park, Maryland July 2018
Buying - Hyattsville, Maryland July 2018
"Alex was great at answering all questions and being available whenever needed."
Buying - Washington, District of Columbia July 2018
"He helped me through every step and answered every question. He gave me the best options and let me know of every possible way to save money and get the best tax benefits. He was absolutely wonderful, as was his team! "
Buying - Washington, District of Columbia July 2018
"Working with Alex was great! I would recommend him to anyone!"
Buying - Washington, District of Columbia July 2018
"He was great! Would use him again and have already recommended him to friends! "
Buying - Damascus, Maryland July 2018
"Outstanding! Thorough, complete follow-up and initial consultation that allowed me to be aware and comfortable with targets and limits for sound financial planning downstream. Alex and his team provided ongoing clear communication, prompt replies and instructions, supplemented by additional online resources and information, that allowed me to close in record time (26 days)! Professional and a part of the community. Highly recommend!"
Buying - Bethesda, Maryland July 2018
"Alex is excellent! A true professional who is incredibly responsive and always makes you feel like you are his #1 priority. Very good at explaining the nuances of different mortgage options and the underwriting process."
Buying - Washington, District of Columbia July 2018
"Alex is very easy to speak with and understand. He was helpful throughout the process and quick to respond every time no matter what the time. He helped make an intimidating experience more approachable and attainable. Would recommend to others easily!"
Buying - Arlington, Virginia August 2018
"Alex was great, very responsive and knowledgeable. He responded to every email and phone call in a timely manner, and had infinite patience for all my questions as a first time buyer. I would highly highly recommend working with Alex and his team. "
Buying - Washington, District of Columbia August 2018
"He's very knowledgeable, responsive, and helpful. This is my second mortgage wirh him and I plan to work with him again. I would definitely recommend him to family and friends. "
Buying - Ocean City, Maryland August 2018
"Alex was great and always willing to give advice along the way. Also, very prompt and clear about requirements and deadlines. "
Buying - Washington, District of Columbia September 2018
"Great experience! Thanks!"
Refinance - Gaithersburg, Maryland September 2018
Buying - Bethesda, Maryland September 2018
Buying - Potomac, Maryland September 2018
"EXCELLENT customer service! Alex explained the process very nicely and he was always available (email or phone) I'm recommending First Home Mortgage to all my friends! Gracias por todo! "
Buying - Washington, District of Columbia September 2018
"Alex was incredibly thoughtful and helpful with finding the mortgage product that best met our needs and budget. He seemed invested in our success and in financing the right house! I would recommend Alex to anyone!"
Buying - Washington, District of Columbia September 2018
"Alex was great. He was very informative and responsive throughout the entire process. "
Buying - Washington, District of Columbia October 2018
"diligent, responsive, knowledgeable. "
Buying - Wheaton, Maryland November 2018
Buying - Brookeville, Maryland December 2018
"Very responsive, helped us understand our options, and gave clear guidance on all steps. "
Buying - Washington, District of Columbia December 2018
"Alex is very responsive, knowledgable, and courteous. It was a very professional experience."
Buying - Wheaton, Maryland December 2018
"Very personable and communicative. My one issue was the misinformation I received from Alex regarding final payment. The title company told me they required final payment by wire and Alex had told me final payment could be done by cashier's check. This created headaches immediately before, during, and after closing. Aside from this, Alex and his team was considerate, walked me through the process, and gave me ample time and instruction on completing tasks. I would recommend Alex and his team to others but would counsel the team to communicate better with the Title company to help closing be less stressful."
Buying - Washington, District of Columbia January 2019
Buying - Washington, District of Columbia January 2019
"He was incredibly responsive and helpful during my stressful home sale and purchase."
Buying - Washington, District of Columbia February 2019
"I could not be more pleased and satisfied with Alex and his team. They execute confidence in everything they do. Their prompt and precisive email responses, detailed explanations, and general information, made my first time home buying process a breeze. I would recommend Alex and his team at First Home Mortage to anyone. "
Buying - Washington, District of Columbia February 2019
"We first met with Alex Jaffe for an informal appointment in May 2018. From the first meeting, we knew that we didn't need to research additional mortgage brokers as Alex displayed knowledge, confidence, and personality; three characteristics important to us as we pursued buying our first home. He was very responsive to our questions throughout the process, both in time and information content, and we will be recommending him to our friends."
Buying - Silver Spring, Maryland April 2019
"Alex was very responsive to all our questions and comments. He always responded in a very timely manner and was very open to our questions and concerns."
Buying - Washington, District of Columbia April 2019
"Alex was wonderful. Always available and when we were considering using a different lender was not pushy at all. I would highly recommend using him. "
Buying - Silver Spring, Maryland April 2019
"Alex was great! I will recommend him to everyone."
Refinance - Hyattsville, Maryland April 2019
Buying - Arlington, Virginia April 2019
"He explained everything in detail, was very responsive, and was a pleasure to work with. "
Buying - Washington, District of Columbia April 2019
Buying - Washington, District of Columbia April 2019
"Very knowledgeable and easy to get a hold of. "
Buying - Washington, District of Columbia April 2019
"Great experience and I would highly recommend him!"
Buying - Washington, District of Columbia June 2019
"Alex was wonderful to work with. He is incredibly knowledgeable and very responsive. His professionalism and expertise was much appreciated. We�ve used him for several purchases/refinance and have always been happy with our experience. "
Buying - Olney, Maryland June 2019
Buying - Takoma Park, Maryland June 2019
"They were thorough professionals and made it so easy for us to provide all documents and get the loan approved in a short span. "
Buying - Silver Spring, Maryland June 2019
"Alex was great, he was there for us every time we called him. "
Buying - Front Royal, Virginia June 2019
Buying - Washington, District of Columbia June 2019
Buying - Washington, District of Columbia June 2019
"Alex was always there to answer any questions i had and was great to work with!"
Refinance - Greenbelt, Maryland June 2019
"Alex made this process extremely easy and took as much stress out of the process as possible. He provided me with lots of great info and was always on the ball and responded right away to anything I needed or any questions I had. He truly made this a great experience!"
Buying - Washington, District of Columbia June 2019
"Alex is incredible. He made the process so easy."
Refinance - Washington, District of Columbia July 2019
"Alex is incredibly helpful, clear, and responsive. The tools and portals through first home are much better than our previous mortgage lender."
Buying - Fort Washington, Maryland July 2019
"Alex and his team were so wonderful in guiding me through this process. It was great to work with a knowledgeable and helpful team."
Buying - Washington, District of Columbia July 2019
"They were awesome. Always available and made sure the entire process ran smoothly and my husband and I were confident from start to finish."
Buying - Hanover, Maryland August 2019
"Alex was a creative problem solver who listened to our financing concerns and came up with a winning solution. He and he team were always available as we were going through the buying process."
Buying - Chevy Chase, Maryland August 2019
"You guys have been awesome and appreciate everything you've done to make life easier! Thanks again and keep up the great work!"
Refinance - Washington, District of Columbia August 2019
"Professional, knowledgeable, and super-responsive. He provides personalized attention and answers--he never had to 'look up my file' or ask me to remind him of who I was. Most importantly, he knows all the first-time homebuyer's programs for buyers."
Buying - Washington, District of Columbia August 2019
"Alex was so communicative, he made sure that I was aware of everything throughout the mortgage process. Anytime I contacted him he reached out very quickly. I was very happy with the service provided by First Home Mortgage, 5 STARS all the way!"
Buying - Washington, District of Columbia August 2019
"Alex was incredibly helpful, answering all of my questions and explaining each step of the process to me. All paperwork was completed promptly and the online portal made e-signing documents really easy."
Buying - Washington, District of Columbia August 2019
"Alex and his team made the home buying process easy and smooth. I really feel that if not for them we wouldn't be in this house."
Buying - Hyattsville, Maryland August 2019
"Alex was immensely informative and patient from the start. His professionalism and knowledge of the subject matter invited my curiosity for the process of buying a home. My interactions were ethical and provided me with the tools I needed to secure much needed programming to support my purchase. I am glad I stayed with the process and extremely happy that I remained with Alex and his amazing team. I am the first of my immediate family to have purchased a home. For our family, it is an historical activity that I hope lasts for generations to come and I could not have done it this way with Alex and his team as well as my amazing realtor Trish. Everyone did a great job. #teamwork"
Buying - Baltimore, Maryland September 2019
"Alex and his team kept me updated every step of the way and I was so thankful that they made the whole process so easy."
Buying - Silver Spring, Maryland September 2019
"Excellent broker. Efficient and timely in getting the tasks done. Excellent rate quoted."
Refinance - Oakton, Virginia September 2019
"Alex has been one of my best asset in home ownership. Without him, I would have never been able to buy real estate. His professionalism and knowledge are appreciated in a stressful process.."
Buying - Washington, District of Columbia September 2019
"Smooth,fast process"
Buying - Middle River, Maryland September 2019
Buying - Bethesda, Maryland September 2019
"I had a great experience working with Alex! He responded quickly, and updated me whenever there were any changes. He was really patient with me being that I was a first time home buyer. He was well knowledge, and provide me with all the resources I need to complete the home purchase process. I would recommend his services to friends and family."
Buying - Hyattsville, Maryland September 2019
"From our first meeting, Alex was honest, thorough, and patient in answering all of our questions as first-time home buyers. My wife and I left that meeting feeling very informed about the process. As we began searching for homes and put down our first offer, Alex made himself available morning, noon, and night to answer any questions that arose. He was also proactive; for instance, when our interest rate went up 0.25%, he informed us right away. We knew he had our backs. If not for him, we might not have closed on our home so quickly. I hope everyone looking for a house has as smooth a process as we did, and we owe much of the thanks for that to Alex."
Buying - Silver Spring, Maryland October 2019
"Alex and his team were great to work with. They got me the best mortgage interest rate and is very knowledgeable about all of the tax credits and first-time buyer programs."
Buying - Washington, District of Columbia October 2019
"Great experience. Very easy process and Alex was super helpful."
Refinance - Bethesda, Maryland October 2019
Buying - Washington, District of Columbia October 2019
"Alex was very helpful and always answered my questions. Made the process very easy!"
Buying - Silver Spring, Maryland October 2019
"Alex is very knowledgeable and responsive. He answered all my questions thoroughly and promptly. He effectively helped me resolve the hand full of issues that arose with my application. I highly recommend him."
Refinance - Bethesda, Maryland November 2019
"Amazing support and clear communication. Alex and his team were super easy to work with and dealt with some complexities in our situation in a very effective way. Can't recommend them enough."
Refinance - Rockville, Maryland November 2019
"Alex always made time to answer my questions and was patient with me even as I asked the same question numerous times. I appreciated his expertise with first time buyers and am really glad he advised me to take the Home Ready course. Alex and his team were very timely in completing the paperwork for the offer and the mortgage."
Buying - Washington, District of Columbia November 2019
Buying - Washington, District of Columbia December 2019
"Very responsive and informative. Helped every step of the way."
Buying - Washington, District of Columbia December 2019
Buying - Washington, District of Columbia December 2019
"The entire process was fantastic. While there were a few bumps with other parties we felt like we always had a team of advocates in our corner."
Buying - Washington, District of Columbia December 2019
"We chose Alex and First Home after friends used them to purchase their home. After using First Home Mortgage to close on our house in March, we recently re-financed with them. Alex reached out to me at after I had just decided that we should refinance, which I appreciated. He had an excellent cost calculations for different possible scenarios and walked me through the process. The rates offered were not the best I had seen advertised, but they were competitive and we were willing to potentially make that sacrifice in order to lock in at the time and proceed quickly with someone we trusted. Re-financing was honestly easier than I thought it would be (compared to buying a house). Although there was some confusion over who we should make our first payment to after re-financing, that was quickly cleared up. Alex and First Home are responsive and willing to work for, and to keep, your business. But on the other hand, a slight difference in rates can mean a massive amount of money when homes are priced the way they are here."
Refinance - Silver Spring, Maryland December 2019
"Always a great experience working with Alex. He helps make sure the entire process is smooth, and he is attentive to all the details. I have been his customer since 2012 and will surely continue working with him in the future."
Refinance - Hyattsville, Maryland January 2020
"very responsive and proactive. a pleasure to work with."
Buying - Oxon Hill, Maryland February 2020
"Mr. Jaffe was available, prompt and thorough in answering questions and never pushy in any way."
Buying - Chevy Chase, Maryland February 2020
"Alexander is great to work and an awesome lender. Thank you for always helping me Alex."
Refinance - Washington, District of Columbia February 2020
"The day after signing the paperwork I spoke with 2 individuals that both refinanced for no money down and got a bette rate. Horrible experience wish we could re-do the entire thing."
Refinance - Front Royal, Virginia February 2020
Buying - Washington, District of Columbia February 2020
"I loved working with Alex for a third time! I've considered others but came back to him because he not only got a great rate for me but also is very friendly, informative, clear, willing to answer any question, and always prompt and efficient. You couldn't ask for better service!"
Refinance - Silver Spring, Maryland February 2020
"Had an excellent experience working with Alex."
Refinance - Rockville, Maryland March 2020
"Best first home buying experience! Super efficient and great with communication. Definitely will be promoting their business."
Buying - Waldorf, Maryland March 2020
"Alex is phenomenal! I've worked with him on two personal transactions over the past 8 years and a few transactions as a professional for clients. Alex is knowledgeable, responsive, patient and, of course, professional."
Refinance - Lanham, Maryland March 2020
Buying - Washington, District of Columbia March 2020
Buying - Washington, District of Columbia April 2020
"Alex was wonderful and knowledgeable throughout the home buying process. We knew we could always count on him and trust his professional advice at every step."
Buying - Gaithersburg, Maryland April 2020
"Efficient, thorough, and knowledgeable team made for a great experience."
Buying - Takoma Park, Maryland April 2020
"Alex is the reason we have a house. He is responsive and very generous with his time. He exudes quiet competence and confidence; and he made the whole process a pleasant one for a couple of unsure first time home buyers."
Buying - Silver Spring, Maryland April 2020
"Very comprehensive and very concise."
Buying - Washington, District of Columbia April 2020
"Great experience. Alex was clear, professional, and answered all of my questions promptly."
Buying - Washington, District of Columbia April 2020
Refinance - Silver Spring, Maryland April 2020
Refinance - Arlington, Virginia April 2020
"Alex was always available to answer any questions for us (even on a Saturday morning!) - pre approval letters were always provided immediately after request. The gathering of our financial information using the portal was easy and Alex communicated with us clearly and timely through out the entire process. His skills led to an expedited closing. Already recommended him to friends."
Buying - Washington, District of Columbia April 2020
"Alex was extremely knowledgeable, professional and efficient. He made the entire process simple, straightforward and painless. I would highly recommend him and use him again in the future!"
Refinance - Richmond, Virginia April 2020
"We had a great experience working with Alex and his team. Very helpful, communicative, and timely. Always willing to answer questions and very adept at navigating the details of the process."
Buying - Hyattsville, Maryland April 2020
"Alex was incredibly helpful, communicative, and quick to respond. He really helped to make our home buying process go smoothly. We highly recommend him and his team at First Home Mortgage."
Buying - Washington, District of Columbia April 2020
"Alex and his team have been great to work with from day 1. Always really responsive, proactive, and a great source of information and able to answer all questions (even ones I didn't think of!)"
Buying - Washington, District of Columbia April 2020
"Alex Jaffe and his team (Patrick, Dallia, ...) are awesome and hard working home mortgage professionals. They did an outstanding job with me and my family & I are happy not because they borrow us money but, how fast they are and the important guides, explanations, & answers to all our inquiries. I will never hesitate to refer people to this team. They deserve a raise/credit."
Buying - Clarksburg, Maryland April 2020
"Very positive! I recommend First Home Mortgage to anyone I know considering purchasing a home."
Refinance - Washington, District of Columbia May 2020
"Very professional and efficient. Highly recommend."
Refinance - Washington, District of Columbia May 2020
"Alex and his team are great to work with. Transparent, responsive, and so knowledgeable -- they helped us with our first mortgage and our refinancing. We couldn't have asked for more. We will definitely use them again in the future!"
Refinance - Alexandria, Virginia May 2020
"Alex went a dozen extra miles to help us understand our mortgage options, answer all my questions, and make it happen for us. We chose to work with him even after getting a slightly better set of terms from another lender, just because we had so much trust and efficiency from Alex, and do not regret it!"
Buying - Hyattsville, Maryland May 2020
"Alex did an excellent job of guiding me through the process in difficult times. He is a great communicator, always kept me in the loop, apologized when things were a little difficult for me as a self-employed person, and patiently explained anything I didn't understand."
Refinance - Washington, District of Columbia May 2020
"Quick, friendly, good and efficient."
Refinance - Bowie, Maryland May 2020
Buying - Annandale, Virginia May 2020
"Alex and the First Home Mortgage team made this process easy and enjoyable for us, even in the current environment. The process was smooth from beginning to end. They came highly recommended and we would highly recommend them too."
Buying - Laurel, Maryland June 2020
"Everything you'd want through this process."
Refinance - Silver Spring, Maryland June 2020
"Most gracious and helpful and he anticipates your needs. Loved loved loved working with him."
Refinance - Arlington, Virginia June 2020
Refinance - Washington, District of Columbia June 2020
Refinance - Springfield, Virginia June 2020
"It was great!"
Buying - Washington, District of Columbia July 2020
"Alex made the process of purchasing our home look so easy. He was always making sure our questions and concerns were addressed and he's very kind and knowledgeable. It was wonderful working with him."
Buying - Silver Spring, Maryland July 2020
"We returned to Alex for a second time because he was so wonderful to work with when first bought our home. He is prompt and detailed in response to every question. He is professional while still creating a very comforting atmosphere. We will be back to work with him again! "
Refinance - Washington, District of Columbia July 2020
"Alex is very knowledgeable about the entire homebuying process, including working with special programs like HPAP and DC Open Doors. He was always available for questions, promptly responded to any communications, and offered helpful advice in getting through the process, even in the midst of a pandemic. I am very thankful for the support of Alex and his team, and happy I chose to work with First Home Mortgage! "
Buying - Washington, District of Columbia July 2020
"Great! Very responsive and helpful!"
Buying - Washington, District of Columbia July 2020
"As a first-time buyer, Alex explained everything thoroughly to me. He was always prompt with his responses and feedback. He worked well with my agent too - and looped her in, as needed. Since my closing date, I've reached out to him a couple times with questions and he still maintains the same level of promptness and helpfulness. Much appreciated!"
Buying - Rockville, Maryland July 2020
"Alex was terrific! Alway informative, patient with regard to questions and very responsive. Would recommend him a thousand fold for any first-time or new home buyer. "
Buying - Alexandria, Virginia July 2020
"Great at answering questions and walking through options/process. No problems at all. "
Refinance - Washington, District of Columbia July 2020
"Alex was very professional, helpful and knowledgeable about all things home buying. He was prompt in responding to my many questions and continued to communicate with me after my purchase. Friends of mine were surprised at how calm I was during my home purchase but it was because I was working with such a great team. I've already referred two other friends to Alex and one closed one week prior to me."
Buying - Hyattsville, Maryland July 2020
"We had a great experience working with Alex and First Home Mortgage! We will absolutely recommend Alex and his team to friends in the future! "
Refinance - College Park, Maryland July 2020
"He was very responsive and always open to answering questions. He made the process clear and easy."
Buying - Bladensburg, Maryland July 2020
"Alex was great! We told him what we wanted and he made it happen! He was honest and answered all of questions and concerns in a timely manner!"
Buying - Suitland, Maryland July 2020
"Alex was wonderful. He explained everything to us in a very clear and honest way that made us feel comfortable and informed. "
Refinance - Washington, District of Columbia July 2020
"Easy to work with. Very explanatory. Answered all of our questions! Great rate!"
Refinance - Silver Spring, Maryland July 2020
"Patient and responsive, great at walking us through the process."
Buying - Washington, District of Columbia July 2020
Buying - Upper Marlboro, Maryland August 2020
Refinance - Silver Spring, Maryland August 2020
"Alex, or anyone I contacted, was always available to answer my questions in a timely manner. Very appreciated as I had many questions!"
Buying - Herndon, Virginia August 2020
"Have used Alex 4x. Stellar each time."
Refinance - Arlington, Virginia August 2020
"Alex was very attentive and always available to answer any questions that I had. He went over and beyond to ensure that the home buying process ran smoothly for me. I would highly recommend him to others."
Buying - Silver Spring, Maryland August 2020
Buying - Silver Spring, Maryland August 2020
Refinance - Takoma Park, Maryland August 2020
"First-time home buying is definitely not for the faint at heart, but working with Alex and his team at First Home Mortgage on my financing made the entire process so much easier! I really appreciated how prompt Alex was in responding to my questions (and I had many) and also how thoroughly he explained complex topics in easy to understand ways. Alex was great at talking through scenarios with me and helping me understand the trade offs involved in the decisions I was considering. He always stayed one step ahead of things and kept me updated on what was expected of me and when. I couldn't speak more highly about Alex and recommend him every chance I get! "
Buying - Washington, District of Columbia August 2020
"Initial inquiry to refinance settlement date in 30 days. It was as painless as a refi can be. Alex and his team were great."
Refinance - Middletown, Maryland September 2020
Buying - Washington, District of Columbia September 2020
"Alex and his team were thorough, responsive and delivered. As a mortgage professional myself, the service received from Alex and First Home is superior to any other mortgage company I have worked with."
Refinance - Edgewater, Maryland September 2020
"He's easy to work with and always very responsive. Questions get answered in a way I can easily understand and I never feel like I am bothering him. "
Refinance - Arlington, Virginia September 2020
"Alex was personable and answered every question I had. He took the time to make sure I knew all of my options. He was an incredible help through the whole process. "
Buying - Riverdale, Maryland September 2020
"Alex was extremely helpful in explaining refinancing. We also worked with Alex on the purchase of our home. We are repeat customers and we recommend him to our friends and colleagues. "
Refinance - Takoma Park, Maryland September 2020
"Alex was wonderful! He was very responsive and made the process very easy! Thanks Alex!"
Buying - Washington, District of Columbia September 2020
Buying - Hyattsville, Maryland September 2020
Buying - Hyattsville, Maryland September 2020
Refinance - Silver Spring, Maryland September 2020
"As a first time home buyer, Alex was extremely helpful through out the entire process and answered ALL of my questions. "
Buying - Washington, District of Columbia September 2020
Buying - Silver Spring, Maryland September 2020
Refinance - Washington, District of Columbia October 2020
"We worked with Alex for our original home mortgage and reached out to him for refinancing. His team was great to work with!"
Refinance - Washington, District of Columbia October 2020
"Very prompt in responding to my questions with a speedy turnaround. My interest rate went down 3%!!"
Refinance - Washington, District of Columbia October 2020
"Alex is the best. Professional, smart, responsive, honest, and helpful. He exudes stellar customer service."
Refinance - Washington, District of Columbia October 2020
"Made the information easy to understand and was immediately responsive to all my questions. "
Refinance - Washington, District of Columbia October 2020
"Alex was truly a pleasure to work with and made the financing side of our home-buying process much less stressful and very straightforward."
Buying - Washington, District of Columbia October 2020
"Totally professional. Very smart. Friendly and efficient."
Buying - Washington, District of Columbia October 2020
"Alex was very helpful and responsive. "
Buying - Arlington, Virginia October 2020
Refinance - Hyattsville, Maryland October 2020
"Easy, super communicative. Always answered my questions promptly."
Refinance - Washington, District of Columbia October 2020
"Alex was and continues to be fantastic. Answers all of my questions (no matter how small) and is easily accessible. Will be recommending Alex to all of my friends!"
Buying - Arlington, Virginia October 2020
"Alex was super helpful at every step of the process."
Buying - Washington, District of Columbia October 2020
"We did a refinance with Alex and FirstHome. This is our second time working with Alex as we got our initial mortgage with him. This was a very easy experience and would highly recommend. Alex was super responsive, professional, and was able to answer the numerous questions I had for different scenarios and provide realistic and helpful advice that was in my best interest. I have and continue to recommend Alex and First Home to any of my friends who are searching for a refinance or a new mortgage. There is a lot of money at stake when getting a mortgage or refinancing and there is a lot of competition in the market. First Home's rates were the best of all the 9 companies I contacted and the customer service and entire process were very simple. I'm confident partnering with Alex. "
Refinance - Washington, District of Columbia October 2020
"Alex and First Home Mortgage are absolutely awesome. Easy to work with and very prompt. "
Refinance - Upper Marlboro, Maryland November 2020
"Alex was thorough, kind, and explained in detail anything I didn't understand during the buying process."
Buying - Washington, District of Columbia November 2020
"Alex was very knowledgeable and incredibly responsive! He was helpful along every step of the way. "
Buying - Washington, District of Columbia November 2020
"Alex is the best! I've now worked with him several times and also recommended him to friends. He is always friendly, efficient, thoughtful, well organized, and happy to answer any question. I highly recommend him!"
Refinance - Silver Spring, Maryland November 2020
Buying - Centreville, Virginia November 2020
"Very responsive, helpful and professional. "
Buying - Washington, District of Columbia November 2020
"Smooth and easy! Alex and his team were extremely knowledgeable, professional, and very friendly."
Buying - Upper Marlboro, Maryland November 2020
"He was very thorough and always available to answer questions and provide clarity."
Buying - Hyattsville, Maryland November 2020
"Have used Alex multiple times. Customer service and responsiveness is always amazing"
Refinance - Gaithersburg, Maryland November 2020
"We've worked with Alex's team twice and they move quickly and are very responsive."
Buying - Washington, District of Columbia December 2020
"Professional, effective and efficient"
Refinance - Chevy Chase, Maryland December 2020
"Alex was amazingly informative and helpful as we purchased our first home. He (and his team) were always very responsive and helped us make crucial financing decisions."
Buying - Washington, District of Columbia December 2020
"Alexander M Jaffe was the best a broker can be. He is a quick responder. He explains all requests with good detail. He made proactive suggestions on strategic actions I could take to achieve my goal of a speedy close. His team was equally excellent. The technology used for document transfers was capable and easy to use. The whole experience was excellent."
Refinance - Washington, District of Columbia December 2020
"Very responsive and knowledgable. "
Buying - Takoma Park, Maryland December 2020
"Alex was GREAT. Being a first-time buyer comes with many anxieties, but Alex stayed on his A-game from start to finish - very professional and always working, even on weekends and short notice he was on it."
Buying - Washington, District of Columbia December 2020
"Alex was incredibly efficient, knowledgable and provided excellent customer service. He went above beyond. Highly recommended. "
Buying - Washington, District of Columbia December 2020
"Alex was very responsive to all my emails with questions and concerns. Alex explained the process and was always very clear, he was also very understanding with all the questions I had throughout the process not matter how small or large these questions seemed. Alex was always pleasant and easy to talk to even when my anxiety level was high. "
Buying - Washington, District of Columbia December 2020
"Alex provided great service from start to finish. Extremely patient and responsive to questions. Would highly recommend and use Alex and First Home again. "
Buying - Washington, District of Columbia December 2020
"Alex was extremely responsive and gave all the info I needed. Always available. I have worked with Alex on both of the homes I've purchased. "
Buying - Washington, District of Columbia December 2020
"Alex was incredibly helpful and made us feel secure through the process."
Buying - Washington, District of Columbia December 2020
Refinance - Washington, District of Columbia December 2020
"I bought my first house with Alex and just did a refinance with him. First class and trustworthy service all the way!"
Refinance - Mount Rainier, Maryland December 2020
"Alex was great and super responsive, prepared, and organized. "
Buying - Bowie, Maryland December 2020
"I appreciated Alex's (and his team's) communication style,clear and prompt .I liked that he provided a checklist of the documents he needed from me.I also liked that I could upload my documents on the portal."
Buying - Clarksburg, Maryland December 2020
"Alex was very professional, patient and easy to work with. As a first time home buyer, I was clueless about the process, but Alex worked with me in my best interest. I really enjoy working with him. "
Buying - Clarksburg, Maryland January 2021
"This is our third refi with Alex. He was very responsive, which is key when trying to lock in low interest rates. I was extremely impressed with the efficiency of First Home's online portal and the ease with which we could upload our financial documentation, and electronically sign documents. During Covid, I also appreciated that we did not need an in-home inspection; everything except the final closing was done via email and online. We're very happy with our new refinanced mortgage and we appreciate the great service we received from Alex Jaffe and his team."
Refinance - Rockville, Maryland January 2021
"They were very quick with processing and helped put together a package that worked for me even with an atypical property. "
Refinance - Washington, District of Columbia January 2021
"Seven years ago Mr. Jaffe helped me secure my first mortgage. At the time I was super anxious. I wondered, could I, a single mom of two children get a mortgage? and if I could, would I be able to afford it? The answer from Mr. Jaffe was "Yes, we can make this happen and yes, we will make sure the mortgage fits nicely into your financial budget." Mr. Jaffe guided me through each step of the morgage application and made the process; for me, effortless and streamline; all the way to settlement. Seven years later I contacted Mr. Jaffe with regards to refinancing my home. He quickly responded; offering support, suggestions and guideance on how to refinace my home. Again, Mr. Jaffee provided excellent service from begining to end. With the process only taking a few weeks. At closing the Settlement Agent said to me. "You know Alex Jaffe is one of the best loan officers in the industry; we love working with him. His work is impecable and his customer service with other vendors is outstanding." I said, "I know, I couldn't agree with you more."!"
Refinance - Silver Spring, Maryland January 2021
"Alex is a standout. In a process wherein it often feels like everyone moves as slowly as possible at every conceivable turn and only benefits from ambiguity, Alex is a thorough, detailed communicator and lightning fast. He's fabulous."
Buying - Washington, District of Columbia January 2021
"Alex and the team were really great for our first mortgage and just as good for our recent refi. They guided us through a complex process and answered our (many questions) clearly and promptly. Alex created a real personal connection that made the entire experience even better. I've since referred him to quite a few friends using words like 'trust' and 'communication'"
Refinance - Washington, District of Columbia January 2021
"Alex and his team are as professional as they come. This is our second time working with him '€” once in purchasing our first home, and now in a refinancing scenario '€” and we can't imagine a smoother process. He communicates clearly and anticipates questions and next steps. There's no guessing involved. He responds promptly via phone or email, whichever is preferred. And he made us feel at ease every step of the way. We really appreciate his competence and care, and we recommend him highly!"
Refinance - Silver Spring, Maryland January 2021
"Clear, warm and specific instructions and advice. Efficient process with no surprises. The team and Mr. Jaffe were extremely accessible for questions. "
Refinance - Washington, District of Columbia January 2021
Buying - Washington, District of Columbia January 2021
"Alex's focus on customer support and transparency, as well as his personal attention to my specific financial needs, were exceptional and beyond what I expecting! His knowledge of the ins and outs of financing helped me seamlessly navigate what would otherwise have been a very complex process. As a first time home buyer, I'm grateful to have had Alex guide me every step of the way '€” and towards ultimately buying my dream home! Thank you, Alex! "
Buying - Washington, District of Columbia January 2021
"Alex was super helpful, very patient and great at explaining things. I can only give him the highest praise. "
Buying - Washington, District of Columbia January 2021
"Alex was great to work with. Very kind, responsive, and never left me with any doubt that he was on top of things. He took time to answer all of my questions."
Buying - Washington, District of Columbia January 2021
"Alex is very knowledgeable, trustworthy and professional. He explained the process clearly and answered our questions immediately.The team he works with were all equally professional. We always felt in good, capable hands. Nice person too."
Buying - Alexandria, Virginia January 2021
Refinance - Clarksburg, Maryland February 2021
"The entire team made everything very easy and responded quickly to any questions we had."
Refinance - Arlington, Virginia February 2021
"Alex was always readily available to take my call and answer my questions. He was better than timely when it came to securing my pre-qualification and loan. I am so glad that Alex was my loan officer."
Buying - Silver Spring, Maryland February 2021
"Alex was always available to answer my many questions and to guide me through the mortgage application."
Buying - Alexandria, Virginia February 2021
"Clear, effective communication, easy to interact with and process paperwork and get sound advice."
Refinance - Fort Washington, Maryland February 2021
"Alex is very knowledgeable, responsive and helpful. He made himself available and kept the process straightforward and as simple as it could have been. "
Buying - Washington, District of Columbia February 2021
"This is my 3rd time using Alex- first home- second home and a refinance- his service and team are the best I have ever encountered"
Refinance - Washington, District of Columbia February 2021
"Alex's focus on customer support and transparency, as well as his personal attention to my specific financial needs, were exceptional and beyond what I expecting! His knowledge of the ins and outs of financing helped me seamlessly navigate what would otherwise have been a very complex process. As a first time home buyer, I'm grateful to have had Alex guide me every step of the way '€” and towards ultimately buying my dream home! Thank you, Alex! "
Buying - Washington, District of Columbia February 2021
"Alex and his team at First Home Mortgage are the absolute best to work with! He's been there every step of the way to help us purchase, refinance and sell our first home and purchase a new home. Every time I have a question or need something he responded very quickly and is super helpful in explaining things. Alex is organized and makes what could be a stressful experience extremely easy and painless. I have nothing but the utmost highest regards for Alex and First Home Mortgage and can't recommend them enough for anyone looking to finance their mortgage. "
Buying - Washington, District of Columbia March 2021
"He's great! Very knowledgeable, super patient and gets things done quickly! All around great customer service - so good that I could only trust him to do my refinance."
Refinance - Washington, District of Columbia March 2021
"Alex was amazing. He was super thorough and communicated the needs from me throughout the entire process. I appreciated his ability to reassure me and inform me of things that were needed of me and what to expect during the home buying process."
Buying - Lanham, Maryland March 2021
"Alex was incredibly knowledgable and helped inform me about multiple first-time home buyer's resources. He went above and beyond what I expected from a loan officer, and continually helped me search for the best interest rates, and ensured that every detail was attended to in a timely, thorough, and efficient manner. "
Buying - Washington, District of Columbia March 2021
"So knowledgeable and happy to teach us about how to become home owners. Alex and his team were there every step of the way. The whole process was so easy with their help. We are in disbelief that we are home owners in such of short time. I can definitely say that we could be any happier to have Alex and his team be a part of our new chapter in life. Thank you so much for making our life's better. You become a part of people's lives by helping them find a place they can call home. A place where their family can grow and look forward to a quiet cup.of tea in the back porch in the evening. Best second decision of my life after asking my wife to marry me. Muchas gracias. Familia Barrios"
Buying - Silver Spring, Maryland March 2021
"Excellent customer service, very thorough in explaining all options available and very quick and efficient!"
Refinance - Hyattsville, Maryland March 2021
"Excellent !"
Refinance - Upper Marlboro, Maryland March 2021
Refinance - Washington, District of Columbia March 2021
Buying - Washington, District of Columbia March 2021
"He is simply the best, and that is why I called him when I needed another mortgage loan. And that's why I will call him again next time. Thank you Alex, it is always a pleasure dealing with you. 'till next time!"
Buying - Chesapeake, Virginia April 2021
Buying - Capitol Heights, Maryland April 2021
"Alex was amazingly helpful as we navigated through the purchase of our first home. He was very responsive and walked us through everything that we needed to know about buying a home, what the different rates were, and gave us a detailed breakdown of everything that went into the cash to close. "
Buying - Washington, District of Columbia April 2021
Buying - Alexandria, Virginia April 2021
"Alex is amazing!!! He was able to explain everything clearly and has great customer service. Alex and his team were very responsive. The entire mortgage process was soooo smooth and stress free. I would definitely recommend Alex!"
Buying - Frederick, Maryland May 2021
Buying - Washington, District of Columbia May 2021

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