Alex Waters

First Home Mortgage
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Equal Housing Opportunity
Job Title
Loan Officer
Career Started
8401 Connecticut Ave, Chevy Chase, Maryland
For updated license info and work history visit  NMLS Consumer Access
Reviews are independently sourced by LENDAID from closed loan customers to ensure true, unbiased feedback of the loan officer's customer experience.

Alex's Reviews

4.8 Stars - 40 Reviews
Refinance - Glen Allen, Virginia April 2020
"Alex made refinancing such an easy process! He had my best interest in mind and watched the interest rates for me prior to locking in a rate. The entire process went smoothly and he always answered any questions that I had quickly and thoroughly. I really appreciate all of Alex's help and would definitely recommend him to anyone looking to buy or refinance!"
Refinance - Baltimore, Maryland May 2020
"A True Professional."
Refinance - Haymarket, Virginia May 2020
Refinance - Alexandria, Virginia June 2020
"He was thorough."
Refinance - Lutherville Timonium, Maryland June 2020
"Alex was very outgoing, personable, professional, and informed throughout the refinancing process. I would gladly work with him again for any future mortgage related needs."
Refinance - Midland, Virginia June 2020
"Ryan always had all the answers I needed - First rate experience overall and he saved me 300 dollars a month on my mortgage."
Refinance - Bristow, Virginia June 2020
"Alex is knowledgeable and explains the mortgage terms well! He also responded fast to my questions and requests! Thank you!"
Refinance - Towson, Maryland June 2020
Buying - Pasadena, Maryland July 2020
"He's fantastic "
Refinance - Lorton, Virginia August 2020
"We are glad Ryan contacted us about a refinance, however, the entire process has been an exercise in overpromising and underdelivering. The refinance will help us out in the long-term, but there were several points at which it was represented to us that certain things would be possible in the short term, only to reach the end of the process and find out that they weren't. To top it off, after the refinance, we were improperly charged for the old, paid-off mortgage, and the money improperly debited from our account for this unnecessary payment has still not been returned."
Refinance - Gainesville, Virginia October 2020
"Ryan was responsive and was knowledgeable."
Refinance - Washington, District of Columbia October 2020
"Alex was very accessible which helped with all my questions as a first time homeowner."
Buying - Washington, District of Columbia October 2020
Refinance - Baltimore, Maryland October 2020
"Always available for questions or quick to respond. Even with COVID, and being 4 hours away from property, able to complete."
Refinance - Winchester, Virginia November 2020
"Very thorough and helpful, very patient with my bad math and explained things clearly. "
Refinance - Washington, District of Columbia November 2020
"Alex was great! Knowledgeable and quick to respond. Made the somewhat scare home buying process super easy!"
Buying - Towson, Maryland November 2020
"Very attentive and attention to detail, love his personality and persistency. "
Refinance - Washington, District of Columbia December 2020
"Alex was always available and helpful. Whenever he was not immediately available he would call or email within a couple of hours. Alex always explained things to me in a way that I understood and would answer all of my questions. He's followed up with me and sends me periodic emails. I am so thankful for Alex and will happily refer everyone to him. "
Buying - Suitland, Maryland December 2020
"He was very responsive when we had questions. Overall process went smoothly. "
Refinance - Centreville, Virginia January 2021
"Ryan was such a wonderful resource! He provided personalized/individualized attention, he was easily accessible and very responsive to my (many) questions. He was knowledgeable about the process and did a great job of explaining the process to me step-by-step. Overall, he provided excellent service and exceeded my expectations. I highly recommend him!"
Buying - Silver Spring, Maryland January 2021
"Ryan made the loan process stress-free for us. He's guidance thru the entire process is invaluable; always promptly answered questions. And most importantly, found the loan program that works for us. This is the second time we worked with FHM and each time, they delivered quality products."
Refinance - Washington, District of Columbia February 2021
Refinance - Purcellville, Virginia February 2021
"Alex, led us through the process, guiding us in raising our credit score and then getting us tk closing. His team, with Charonda, were responsive with our needs. I would highly recommend them to friends and family. "
Refinance - Vienna, Virginia February 2021
"Alex was fantastic and made my refinance a breeze. He reached out proactively, kept his word, had integrity and my best interest at heart. FirstHome provided my initial mortgage as well. Everything went by so smoothly and easily I could barely believe it. I would absolutely and without a doubt recommend Alex to any home buyer or anyone seeking to refinance. If I get so lucky as to buy another place, he will be the first lender I speak to!"
Refinance - Washington, District of Columbia February 2021
"The experience was great! Alex did a great job! "
Refinance - Baltimore, Maryland March 2021
"Was able to find a good option for us to refinance."
Refinance - Fredericksburg, Virginia March 2021
"Very helpful, fast, responsive, made the process smooth and easy."
Refinance - Columbia, Maryland April 2021
"Alex is very responsive and knowledgeable! The FHM has a streamlined process and very efficient employees! "
Buying - Baltimore, Maryland April 2021
"Ryan was consistently open, clear, and concise throughout this home buying process. He was available when I had questions throughout and even after the home purchase and he was pivotal in making sure things were done swiftly. Exceptional service. Thank you Ryan!"
Buying - Washington, District of Columbia April 2021
"Great to work with"
Refinance - Manassas, Virginia May 2021
"Ryan helped make the house buying process extremely easy! He was super knowledgeable, and was there to walk us through and answer any and all questions we had. Communication and the turn around on paperwork was also very quick which really helped us out!"
Buying - Pasadena, Maryland May 2021
Refinance - Bristow, Virginia June 2021
"Alex is very responsive."
Refinance - Oxon Hill, Maryland June 2021
"Alex has assisted me with two home refinances over the past year to enable me to make major improvements on my home. There's a reason I worked with him a second time. He was incredibly professional, knowledgeable, courteous, friendly, and responsive. As long as Alex is available, I intend to work only with him for my mortgage needs. "
Refinance - Midland, Virginia June 2021
"Alex was fantastic, not only did he make the process incredibly easy, he also made an introduction to colleague who works with home insurance policies which saved me over 50% on my home insurance."
Refinance - Greenbelt, Maryland August 2021
"It was normal. After I put in my application I was told to direct my questions to someone else, Charonda, and she took care of my paperwork throughout. I would have preferred to keep contact with the person I started out with."
Buying - Washington, District of Columbia September 2021
"Ryan was very helpful and answered all the questions we had."
Refinance - Gainesville, Virginia September 2021
"Alex is great. He's on top of things and will suggest what works best for you. It's been a very smooth experience "
Refinance - Washington, District of Columbia October 2021
"What a great financial partner! Alex truly knows his craft and the financialmarkets. He walks me through different financial scenarios, asks me lots of questions, and helps me find the best mortgage for my situation."
Refinance - Temple Hills, Maryland October 2021

Alex's Sample Area of Work

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